Viewing Sky abroad

From 1 January 2021, you won’t be entitled to stream Sky outside the UK using your Sky Go, Sky Kids, Sky Sports and Sky Sports Box Office apps. Some Sky apps will allow you to download your favourite shows and movies over WiFi before you leave home to watch offline while you’re abroad.

Certain rules mean people within the EU can stream content across all EU countries. From 1 January 2021, the UK will no longer be part of the EU, so we won’t be able to provide this service in the same way.

This change affects lots of online video, music and entertainment services, not just Sky.

Can I still use Sky Go at home and abroad?

You can still use Sky Go in the UK, just like you do now.

From 1 January 2021, you won’t be entitled to access streamed content outside the UK through Sky Go, Sky Sports and Sky Kids, but some of our apps will let you download and save shows over WiFi before you leave home so you can watch them offline when abroad.

This is because there are certain EU rules which mean people in the EU can use online content services across all EU countries. From 1 January 2021, the UK won’t be part of the EU, so we won’t be able to provide this service in the same way.

This affects lots of online video, music and entertainment services, not just Sky.

Why can’t I watch Sky Go in the EU anymore?

There are certain EU rules which mean people in the EU can use online content services across all EU countries. From 1 January 2021, the UK won’t be part of EU, so we won’t be able to provide this service in the same way.

This affects lots of online video, music and entertainment services, not just Sky.

Which Sky apps can I use in the EU?

Sky+, Sky News, Sky Sports Score Centre and Sky Store won’t be affected, so you can carry on using them when travelling in the EU.

Which Sky apps won’t work in the EU?

You won’t be able to stream shows, movies or events from Sky Go, Sky Sports, Sky Kids or Sky Sports Box Office when travelling to the EU.

Can I download shows before leaving the UK and travelling to the EU?

You’ll still be able to download shows over WiFi from our Sky Go and Sky Kids apps in the UK, ready to watch offline when you’re in the EU.

Will I still get free data roaming in the EU from Sky Mobile if the UK leaves the EU without a withdrawal agreement?

Yes. Sky Mobile customers will still be able to use their data plans, as they do now, in over 30 European destinations at no extra cost from 1 January 2021.

Will I still get all the Sky channels I did before the UK left the EU?

Yes. There are no changes planned to the channel line-up.

Will I still be able to watch Sky’s movies, entertainment and sports broadcast from around Europe?

Yes, you’ll still be able to watch all the TV shows, movies and sports (including live) available to you now as normal.

I’ve just ordered a new Sky product. Is there a risk you’ll run out of stock because of the EU exit?

We’ve planned ahead to ensure we’ve plenty of Sky TV, Broadband and Mobile stock available to complete orders. There won’t be any impact on your installation (if applicable).

Will Sky still look after my personal data now that the UK’s no longer a member of the EU?

Yes. We take the security of customer data and privacy extremely seriously and act in accordance with all applicable data protection laws, regulations and regulatory guidance.