Whether you’ve got Sky+ or Sky Q, there are plenty of ways to enjoy the entertainment you want, the way you want it.
Watch out help video below for quick tips and tricks for using Sky Q.
Sky+
You'll find a range of Top Picks chosen specifically for you on the Homepage,. Choose More Top Picks to find a wider selection of Top Picks and discover New Series and Suggestions.
Sky Q
In Home, you’ll find a personalised place just for you, including the latest Top Picks, quick access to your recent recordings, last viewed shows and favourite channels.
You’ll also find a dedicated section for apps, including the Netflix app on Sky Q.
Sky+
Press the tv guide button on your remote twice, or once and then select. If you're watching live TV, you can also press the back up button to display the TV Guide.
Sky Q
Press the Home button on your Sky Q remote and scroll down to see the TV Guide.
Sky+
In the TV Guide, press the yellow button on your Sky+ remote to travel forwards 24 hours and press the blue button to jump 24 hours back.
Sky Q
In the TV Guide, press rewind or fast forward to jump forward or backward 24 hours and press play/pause to return to today's listings.
You'll see a hint at the top of the TV Guide to remind you how to do this if you've been scrolling past 6 hours of listings.
Sky +
Use the back up button to take you back through the Sky TV menus.
Sky Q
Use the left arrow or swipe left on your touchpad to take you back through the menus or use the Dismiss button to exit the menu you're currently in.
Sky+
In Top Picks, you'll find the New Series section which you can explore to find a range of exciting new shows.
Sky Q
In Home, you'll find three New Series for you based on what you've watched in the past To see more of what's available, go to the TV Guide and select New Series.
Sky+
To search for something specific, press tv guide on your Sky+ remote and use the number keys on your remote control in the search box at the top left of the page to type in your request. Then choose a show from the suggestions given.
Sky Q
Press the search button on your Sky Q remote and use the ribbon or the number keys on your Sky Q remote to type your request.
If you've got a paired Sky Q touch/Sky Q remote with Voice Control and your Sky Q box is connected to broadband, you can use Voice Control. Simply press and hold the voice button on the side of your remote and say what you're looking for.
Watch our help video below for quick tips and tricks for recording on Sky Q.
Sky+
Press the play button while watching live TV to return to your last watched recording. You can also find shows you’re part way through watching in the Continue tab in the Planner.
Sky Q
For quick access to your recordings, simply press the sky button on your Sky Q remote. You can also find shows you're part way through watching in Home under the Continue watching section or more by navigating to Recordings and Continue.
Sky+
Schedule two recordings at the same time.
Sky Q
With a Sky Q 1TB box, you can record three shows and watch another on live TV, all at the same time. With a Sky Q 2TB box, you can record six shows at the same time while watching a seventh.
Sky+
Select a recording and then on the playback screen enter the number of minutes you'd like the recording to start from using your Sky+ remote. If you've already watched some of the recording, you'll see the last viewed amount. You can also use the arrow buttons to select the start or end of the recording.
Sky Q
When watching a recording, press the play/pause button or swipe up to bring up the progress bar. When the progress bar is displayed, swipe right to move minute by minute through the recording. To reach a certain point, simply swipe right and hold on the touchpad of a Sky Q touch remote or press and hold the right arrow button on a Sky Q remote.
Sky+
If you haven't quite finished watching a show you've downloaded or recorded and want to return to it, simply go to your Planner and select it from the Continue tab.
Sky Q
You'll find up to three shows you're part way through watching in Home under Continue watching. If you're part way through watching more than three shows, you can find the rest in Recordings then Continue.
Sky+
To delete an entire Series, go to your Planner, highlight the stack and press the yellow button. You can then Delete all Viewed episodes or Delete all.
Sky Q
Access your recordings by pressing the sky button on your Sky Q remote. Then, select Sort by, find the series you want to delete and select Delete all.
Sky+
If you download and then play back the latest episode of a Catch Up show, a series link will be automatically set for any future episodes that are shown
Sky Q
If you download the latest episode of a show from Catch Up a series link will automatically be set to record the rest of the series when it's shown, making it easier to stay up-to-date with your favourite shows.
Remember: Automatic series links are not available for Kids Catch Up shows or the Ultra HD version of a show.
Sky+
To change your contrast settings, press the services button on your Sky+ remote and select Accessibility. Scroll to Increase Sky+ Contrast and Font Size and choose between turning both or only one of these settings on.
Sky Q
To increase the contrast on your Sky Q box, go to Settings followed by Accessibility. Scroll to High contrast and turn on. The background will then change from blue to black.
Sky+
Manage your parental settings by pressing services on your Sky+ remote followed by Parental & PIN. After you've entered your PIN, you can turn the Family Setting on, which will remove adult channels and require your PIN to be entered for any purchases, interactive purchases and pre-watershed playback.
You can also block specific channels and restrict programmes based on their age rating in the Channel and Ratings menus in Parental Control.
Remember: The PIN on pre-watershed playback setting requires a PIN to be entered when you watch 12- or 15-rated shows before 8pm and on 18-rated shows before 9pm. You will not be asked for a PIN on shows that are not rated whenever they’re played from your recordings.
Sky Q
From the Home screen, go to Settings followed by Parental. After entering your PIN, select Family, where you can turn the Family Setting on to PIN protect rated shows and purchases and hide adult content. Want to pick and choose your settings? You can turn the Family Setting off and change any of these settings individually.
You can also PIN-protect shows based on their age rating in Ratings and block access to Online Video, YouTube and Vevo in Apps & videos.
You can also use your PIN to turn Kids Safe Mode on or off. When Kids Safe Mode is on, your TV will only show TV and movies suitable for kids aged 12 and under. To turn Kids Safe Mode on or off, press Home, then select Kids, then Safe Mode and enter your PIN.
Sky+
Press the interactive or yellow buttons on your Sky+ remote and select My Account to see past, future and current bills, reset your PIN and more.
Sky Q
Press the Home button on your Sky Q remote and scroll down to My Account to see past, future and current bills, reset your PIN and more.
Sky+
If you need help while using your Sky+ box, press the interactive or yellow button on your Sky+ remote and select Help and Support. When watching live TV, you can also press the help button on your Sky+ remote to display your Audio Description and Subtitle settings.
Sky Q
You can find help in three ways when using Sky Q. You can either scroll down to Help from the Home screen, select it from your TV apps tray or access it by pressing ? on your remote while watching live TV. Or, if you want help for a specific section within the Sky Q box or you see an error message, you can press ? at any time to find out more.
Still need a hand?
We’re extremely busy right now and our call centres are prioritising our most vulnerable customers. Most queries can be answered using our online help on Sky.com, the My Sky app or your set top box.