Switching mobile providers

Whether you’re joining or leaving us, it’s now even easier to change mobile providers.

All you need is a switching code. Also known as, a PAC (Porting Authorisation Code) or STAC (Service Terminating Authorisation Code).

Select an option

Received a PAC or STAC but didn't ask for one?

If you’ve been sent a PAC or STAC from us but you didn’t request it, call us on 03337 594 528 as soon as you can.

Calls to Sky contact centres are free for Sky Talk and Sky Mobile customers. If you’re not with Sky Talk or Sky Mobile, calls to 03 numbers cost the same as calls to 01 or 02 numbers. For details please go to sky.com/callcharges.