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Back to Help
Bought your phone elsewhere? Trade it in and upgrade with Sky
Key Information
Can I trade in other devices, like tablets or laptops?
What affects your Trade-In value?
Can I trade in my handset if it's on a Sky Credit agreement?
What are the exact eligibility requirements for my handset?
My handset isn't showing as an option during Trade-In – what does that mean?
What happens if my Trade-In is cancelled, or I don't return my handset in time?
How is my handset’s Trade-In value affected by damage?
What if my handset's assessed value comes back lower than expected?
Can I trade in more than one handset at a time?
My handset is locked to a network, work account or MDM – how do I fix this?
Your rights
Need help returning your old handset?
Here’s the legal bit