skip to search
skip to alerts
skip to content
skip to footer
skip to the web assistant
Sky home page
Watch
Cinema
Sports
Kids
discovery+
What to watch
Close Watch menu
TV
Stream
Glass
Sky Q
TV & Broadband
Close TV menu
Glass
Glass Gen 2
Glass Air
New
Tech specs
Switching to Sky Glass
Close Glass menu
Broadband
Broadband
TV & Broadband
Full Fibre Broadband
Broadband for Gaming
Broadband for Business
Close Broadband menu
Mobile
Sky Mobile
Phones
SIM
Tablets & Laptops
Brands
Accessories
SIM Activation
Manage
Close Mobile menu
Protect
Business
Deals
Search
Close
My Sky
Bills & Payments
Your Products
Product Settings
Service Checker
Sky VIP & Rewards
My Details
My Orders
My Messages
Moving Home
Close My Sky menu
Help
Help
My Account
Broadband
TV
Mobile
Talk
VIP
Sky Customer Forum
Close Help menu
Close the navigation menu
Sign in
Back to Help
My Sky box is stuck in download with all lights iluminated