On Demand error messages on Sky+

If you can see one of the messages below on your screen and you're having issues with On Demand on your Sky+ box, follow our help steps to check your network settings.

  • "Error code 95. To receive the full On Demand service please visit sky.com/tvondemand"
  • "Error Code 96. To receive the full On Demand service"
  • "http 403 forbidden"
  • "It's easy to connect your broadband. Follow a few easy steps at sky.com/helpconnect"
  • "No networks / wireless networks found"
  • "You've lost your Internet. It looks like you've recently lost your Internet connection. Check your router and broadband"

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