Netflix FAQs

Key Information
  • To get Netflix through Sky, you need Sky Ultimate TV package.
  • If you took Netflix through Sky before 4th March 2020, you’ll have the Ultimate On Demand pack.
  • If you want to change your Netflix plan, or if you cancel Ultimate On Demand but later want to re-add Netflix to your Sky account, you’ll need to move to our new Sky Ultimate TV Add On pack or Sky Ultimate TV bundle.
  • If you need help setting up and/or using Netflix, visit our help guide.

Sky Ultimate TV

Existing Netflix customers

Ultimate on Demand - Sky Q only