How to make a complaint

If you’d like to make a complaint, whether it's about a Sky product or programming on Sky, you can contact us on 0818 762 917* or 1800 927 476. You can also contact us by email or in writing, or make a complaint about a specific product by going to any of these pages:

For more information about complaints are handled, read our Sky Customer Complaints Code of Practice.

* Calls to Sky contact centres are free for Sky Talk customers. Calls cost up to 5.3c /min (plus 9.7c connection fee) for Eir customers. Calls from other providers will vary.

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