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Help for Sky Payments customers
What is Sky Payments for?
Why do you store my card details?
I'm having a problem editing my details in Account Manager
What payment methods do you accept?
The expiry date for my credit card is approaching. Do I need to update my card details held on Sky Payments?
How do I update my credit card or debit card detail held on Sky Payments?
Can I pay with my American Express card?
Can I pay with a Maestro or Solo card?
How do I use a voucher?
What is the security code?
How do I find my address?
What happens after I press Pay Now?
Nothing happens after I press the 'Pay Now' button
How do I restart a subscription that I previously cancelled?
I didn't update my expiring credit card detail before my Sky subscription auto renewal failed.
What do I do if my card is lost or stolen?
I didn't update my lost or stolen credit card detail before my Sky subscription was due to auto renew.
Is money collected the same day every month?
How do I cancel a subscription?
How does a new subscription for the Sky Go app on my iPhone appear on my account?
Why does MPP Global appear on my credit card statement?
Why does Sky Payments Livingston appear on my statement?
Can I change my email address for transaction confirmations?
Can I share my password with a friend?