Features available on Sky Q without a broadband connection

To get the best experience, all of your Sky Q devices should be connected to the same broadband hub or router.

Need help connecting your Sky Q box to your broadband? Our setting up Sky Q guide will get you connected in no time.

Key Information

If your Sky Q box loses its connection to your broadband, you'll see an on-screen message. To get connected again, follow our Sky Q connectivity troubleshooting guide

Features available on your Sky Q box

Features available on your Sky Q Mini box

Sky Go

If the Sky Go app has never connected to any Sky Q box with an active broadband connection, you won't be able to use any of its features.