How to cancel your Sky TV

We're sorry you're thinking of leaving us.

To cancel Sky TV, you need to give us 31 days’ notice, which can’t end before your minimum term finishes unless you’re within your cooling off period.

Please don't cancel your Direct Debit or any other ongoing payment with us, as further payments may still be due.

What is the cooling off period?

If you're in the UK, we offer an enhanced cooling off period of 31 days, instead of the 14 days that's legally required. If you're in the ROI, the cooling off period is 14 days.

That means you have the right to cancel your order for TV services and any related equipment, any time up to 31 days (or 14 days if you're in the ROI) from the later of:

  • (i) delivery;
  • (ii) installation; or
  • (iii) confirmation in writing of the relevant terms and conditions for that product (which includes making the terms and conditions available to you in My Sky).

Cancelling Sky+ or Sky Q

Cancelling Sky Glass

Cancelling Sky Stream

Just want to change your package?

To change your TV package, go to My Sky.

Looking for something else?