Managing your bills and payments

If you don't pay your bill on time, you're at risk of losing your Sky services. However, we provide a number of easy options to help you manage your account and stay up to date with your payments.

The information below should help you resolve any issues you have and allow you to keep on top of your bills and payments in the future.

Sky Mobile and Sky Glass are billed separately. For help managing your mobile bills and payments, see our Sky Mobile late payments article. For help managing your Sky Glass bills and payments, see Missed payments with Sky Glass.

If your payment has failed

Managing your account and making payments

Billing and payment help

If you need to make changes to your subscription because of Covid-19, see how we can help.