Last updated: 30/04/2020, 13:55
We know how important it is for you to stay connected. So we’re working really hard to help where we can.
We’re working a little differently in these challenging times to keep our staff and customers safe. This means that our call centre resource is reduced, and there are longer waiting times to speak to an agent at the moment.
If you need support, go to Help at sky.com, in your MySky app or on your Sky box. But to make life easier for you, below are links to all the things you can do online.
Here you’ll find all the links you need to all the things you can do online.
Solve problems, check your broadband speed and go faster
Get tech helpNeed a new SkyID? Forgot your password?
Set or re-set detailsAdd extra channels or tech to make the most of Sky
Upgrade your SkyNew shows, movies and channels coming to Sky TV
See what’s newSky Store brings you brand new movies.
DreamWorks Animation’s Trolls World Tour, Emma, The Invisible Man and The Hunt are all available in Sky Store now.
Disney+ brings your favourite shows and movies to your Sky Q for €6.99 a month.
Tune in to special collections of shows, movies, music and more for you and your family to watch together. Plus the YouTube Kids app has joined Sky Q.
Sky History, Sky Nature and Sky Documentaries have now launched, giving you high-quality factual shows that'll educate - and entertain.
We know how important it is for you to stay connected right now. That’s why you can rely on broadband and calls with us.
Sky Broadband can handle lots of people online all day and all night. So whether you’re working from home, or educating and entertaining the kids, we’ll keep you connected. And we’ll continue to check your line’s running smoothly.
We'll keep you connected to the people - and things - you love most.