Switching made simple

Switching made simple

Our dedicated Switch Squad make moving to Sky Broadband hassle-free plus you’ll only be without service for a matter of minutes

1. Choose your broadband package

Enjoy superfast speeds of up to 100Mb with Sky Fibre Unlimited, plus Sky Talk Freetime comes with all our broadband packages.

2. Tell us your UAN

Your UAN (Universal Account Number) or EAN (Eir account number) is an 8 digit number that you will find on a recent bill from your current provider – select your current provider from the list below for more detail.

3. Let our Switch Squad do the rest

Our Switch Squad will speak to your current provider to cancel your contract so you don't have to.

How to Switch

We'll help you find your UAN, keep your number and arrange the transfer of your broadband, calls and line rental to Sky in three simple steps. Please select current provider:

  • Eir

    Step 1 - Find your UAN (or Eir Account Number) at the top of the first page of your Eir bill.

    Step 2 - Choose your products and place your order. Don't forget to provide your UAN to complete your purchase.

    Step 3 - We'll take care of the rest and will be in touch to confirm your order.

  • Vodafone

    Step 1 - You’ll find your UAN on the last page of a recent bill or online at broadband.vodafone.ie/myaccount.

    Step 2 - Choose your products and place your order. Don't forget to provide your UAN to complete your purchase.

    Step 3 - We'll take care of the rest and will be in touch to confirm your order.

  • Virgin Media

    If you have an active Eir compatible phone line:

    • - Find your UAN (or Eir account number) on your bill, then choose your products and place your order.

    If you don’t have an active Eir phone line, or you have a phone line from Virgin Media:

    • - Call us on 0818 719 832 if you are an existing Sky TV customer and we’ll place your order for Sky Broadband and Talk

    • - Call us on 0818 719 852 if you are new to Sky

    Once you’ve placed your order, we will be in touch to switch you to Sky Broadband and Talk. Please then contact Virgin Media to cancel your account with them.

  • Imagine

    Step 1 - Find your UAN on the second page of your Imagine bill under “Charges for Line Rental”.

    Step 2 - Choose your products and place your order. Don't forget to provide your UAN to complete your purchase.

    Step 3 - We'll take care of the rest and will be in touch to confirm your order.

  • Cinergi

    Step 1 - Find your UAN on the first page of your Cinergi bill beside the Sales Representative's name.

    Step 2 - Choose your products and place your order. Don't forget to provide your UAN to complete your purchase.

    Step 3 - We'll take care of the rest and will be in touch to confirm your order.

  • Gaelic Telecom

    Step 1 - Find your UAN at the lower left-hand side on the back of the first page of your Gaelic Telecom bill.

    Step 2 - Choose your products and place your order. Don't forget to provide your UAN to complete your purchase.

    Step 3 - We'll take care of the rest and will be in touch to confirm your order.

  • Newtel Communications

    Step 1 - Find your UAN on the first page of your Newtel Communications bill between the address and the bill summary. The 8 digits after the “ / ” is your UAN.

    Step 2 - Choose your products and place your order. Don't forget to provide your UAN to complete your purchase.

    Step 3 - We'll take care of the rest and will be in touch to confirm your order.

  • Digiweb (formerly TalkTalk)

    Step 1 - Find your UAN on the top left of the first page of your Digiweb bill.

    Step 2 - Choose your products and place your order. Don't forget to provide your UAN to complete your purchase.

    Step 3 - We'll take care of the rest and will be in touch to confirm your order.

  • Tele2

    Step 1 - Find your UAN at the top of the first page of your Eir bill. It's referred to simply as the Account Number. You will not find your UAN on your Tele2 bill.

    Step 2 - Choose your products and place your order. Don't forget to provide your UAN to complete your purchase.

    Step 3 - We'll take care of the rest and will be in touch to confirm your order.



Why Sky Broadband?

  • Ireland’s Best Broadband Provider

    We’ve been awarded Ireland’s Best Broadband Provider and Best Customer Service at the Switcher Broadband Awards 2016.

  • Keep your existing number and emails

    When switching to Sky you can still keep your current phone number and bring your emails with you.

  • A matter of minutes

    You'll only be without your broadband for a matter of minutes.

  • Our fastest speeds

    We'll make sure you get the fastest speeds your line can manage (up to 100Mb with Sky Fibre).

  • Compare broadband

Award-winning TV & Broadband 2019

Switcher
Switcher

Setting up your Sky Broadband

Setting up your broadband and wireless kit is easy. Our Switch Squad will transfer your service over and we'll send you everything you need through the post.

More about installation & set up

Here's the legal bit

  • Offers

    3 month free Spotify Premium offer: Available for new and existing Sky TV customers. Not available to existing Spotify Premium subscribers, Premium for Family subscribers, or if you have previously enrolled in a Spotify Offer. Spotify access through Sky Q box and other devices, Spotify app not available on Sky boxes. New customers: add Spotify Premium after you've completed your Sky Entertainment order. Spotify Premium usually €9.99 a month. Offer entitles you access to the Spotify Premium Service (as defined in the Spotify Terms and Conditions of Use) for a period of 3 months or depending on your eligibility. If you decide that you do not want to pay for the Spotify Premium Service after the Offer Period, you must terminate your Spotify Premium Service by the end of the Offer Period. You may only use this Offer once.

    6 months half price Sports and Cinema offer: Sky Cinema and Sky Sports €24.50 extra p/m extra for 6 months, then €49 p/m, unless you cancel giving at least 31 days’ notice. Replaces existing Sky TV offers. Excludes box office and Sky Store purchases. Allow 24 hours for activation. Requires Sky TV on 12 month minimum term from €35 a month.

    6 months half price Sports offer: New Sky Sports customers only. Replaces existing Sky TV offers. Sky Sports €20pm for 6 months, then €40pm unless cancelled on 31 days' notice. Allow 24 hours for activation. Requires Sky TV from €35pm on 12 month minimum term. Content depends on your Sky TV/HD subscription. Further terms apply.

    Sky Broadband Essential/Superfast €40 a month for 12 months: Available in selected fibre areas. New customers and existing Sky TV customers only (12mth min term on TV may be required depending on product). Sky Broadband Superfast average downloads speeds of 75Mb. Sky Broadband Essential average download speeds of 10Mb. External factors can affect speed. Standard pricing applies when outside min term (Sky Broadband Essential from €51pm; Sky Broadband Superfast from €55pm). Set up fees vary depending on product. 12mth min term and further terms apply.

    Sky Broadband Ultrafast €40 a month for 12 months: Available in selected fibre areas. New customers and existing Sky TV customers only (12mth min term on TV may be required depending on product). Sky Broadband Ultrafast download speeds up to 1Gb. External factors can affect speed. Standard pricing applies when outside min term (Sky Broadband Ultrafast from €75pm). Set up fees vary depending on product. 12mth min term and further terms apply.

    Free 32" LG TV offer: 32” LG TV for new Sky customers joining Sky TV. Not available with any other offer. TV will be dispatched within 45 days after claiming. One per new customer household. Model and colour may vary. Subject to stock availability. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. Set up fees, minimum term and further terms apply.

    43" LG UHD TV for €149 offer: 43” LG UHD TV for new Sky customers joining Sky TV online (from €35) and a one-off cost of €149. Other set-up fees apply. Model may vary. One per new customer household. Subject to stock availability. Delivery will be within 45 days after activation. Colour may vary. Not available with any other offer. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. Standard installation from €30 depending upon package plan. New Sky TV customers only joining on a 12 month minimum subscription. Standard price applies for Sky Entertainment when outside of minimum term: €40pm.

    6 months half price Cinema offer: New Sky Cinema customers only. Sky Cinema €14.50 extra p/m extra for 6 months, then €29 p/m, unless you cancel giving at least 31 days’ notice. Replaces existing Sky TV offers. Excludes box office and Sky Store purchases. Allow 24 hours for activation. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. Standard set-up from €30 for new customers. Requires Sky TV on 12 month minimum term from €35 a month.

    Sports Extra €10 a month for 6 months offer: Existing Sky Sports customers only. Sports Extra price after 6 months: €20pm. €34pm price applies if cancelling Sky Sports. Requires Sky TV on 12 month contract. HD compatible box required. Further terms apply.

    Sports Extra & Sky Sports €30 a month for 6 months offer: New Sky Sports and Sports Extra customers only. Bundle price after 6 months: €60 pm. Standard pricing applies if cancelling one element of the bundle: Sky Sports: €40; Sports Extra €34. Requires Sky TV on 12 month contract. HD compatible box required. Set up fees (from €30) for new customers joining Sky TV. Further terms apply.

    Sky Broadband Ultrafast: Availability subject to location. Up to 1Gb/s download speed (varies by product selection). Installation and set-up fees apply (varies by installation). Minimum contract and further terms apply.

    - Ultrafast Standard Pricing after 12 Months - €75

    - Ultrafast Plus Standard Pricing after 12 Months - €85

    - Ultrafast Max Standard Pricing after 12 Months - €95

  • Sky TV

    Ultimate On Demand: New 12 month minimum term for Sky Entertainment. Ultimate On Demand for €16 per month (pm) with Sky Entertainment Pack for €35pm. Standard price for Sky Entertainment applies when not signing up to a new minimum term or outside of minimum term: €40pm. Requires Sky Q box connected to broadband – min. speed: SD: 2Mbps; HD: 8Mbps. HD TV required to watch in HD. Ultimate on Demand: 31 days’ notice to cancel. Netflix standard plan directly with Netflix costs €11.99 pm. Netflix premium plan directly with Netflix costs: €15.99pm. *Download to watch on the go: Netflix content: Download using Netflix app. Offline viewing of Netflix content is subject to the Netflix Terms of Use. Sky Box Sets: Download using Sky Q app. Register up to 4 devices. Concurrent viewing on 2 devices. UK & Ireland (plus whilst visiting the EU, see www.sky.com/streamintheEU). 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download. If you cancel Ultimate on Demand, you will lose Sky Go Extra and revert to Sky Go (2 registered devices only). Subject to status. Upfront payment may be required. General: Prices may go up during your contract. Non-standard set-up may cost extra. Connect to TV using HDMI cable. You own the Sky dish. Prices may vary if you live in a flat. Email address required so we can keep in touch about your services. Further terms apply.

    HD channels received depend on your Sky TV/HD subscription. RTE HD Channels, BBC HD Channels and NHK World HD are available without subscription.

    Sky Entertainment: €35 per month (pm) with a new 12 month minimum term. Standard price applies for Sky Entertainment (€40 pm) when not signing up to a new minimum term or outside of minimum term.

    Sky TV Subscription:  Packages €35 per month. Sky Box Office and Sky Store costs extra. Sky box and set-up required.

    Sky TV Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Sky Multiscreen box you need a Sky HD box and the HD pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Sky Q Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.

    Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky HD boxes.

    Remote Record / Series Link: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme. Series Link for compatible Sky HD and Sky Q boxes only.

    Dolby Digital 5.1:  Available on many programmes. Compatible home cinema system required.

    Sky Box Office:  Sky Box Office content costs extra. Pay per view charges apply.

    Sky Kids app:  Available at no extra cost with the Kids pack. UK, Ireland & the EU where eligible - see sky.com/streamintheEU. Selected content available to stream and download on demand at no extra cost via 3G/4G/WiFi (charges may apply). To download content you also need Sky Go Extra (no extra cost with Sky Multiscreen or Sky Q Multiscreen, otherwise €6 extra a month). Available on registered compatible devices. Downloaded content deleted from device 48 hours after viewing starts or no later than 30 days after download. Compatible device and software requirements at www.sky.com/help,and the App Store or Google Play Store. App features vary by device.

    On Demand:  Available to Sky TV customers with compatible Sky box. Downloading content requires compatible black Sky box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Cinema 1&2 or Sky Sports 1&2 required for Sky Cinema or Sky Sports. Downloadable HD content takes longer to start viewing. 

    Ultimate On Demand: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. Ultimate On Demand pack required for Sky Box Sets. Ultimate On Demand and HD packs required to watch box sets in HD.

    Sky Store: On your Sky box: For Sky TV customers with black Sky or Sky Q box connected to broadband. Buy & Keep unavailable on some older boxes - see sky.com/boxcompatibility. Requires On Demand self set-up using built-in Wi-Fi or own cable or On Demand connector. Downloads take several minutes or longer to start viewing if speed less than 8Mbps (HD) or 3Mbps (SD). Sky subscription needed for ongoing access to downloaded copy. On skystore.com: Requires connected compatible device and software (see skystore.com/help). Register up to 4 devices; a title can be streamed to 1 (rent) or 2 (Buy & Keep) at a time. Min required speed for streaming 3Mbps (SD) or 8Mbps (HD). HD option not available when renting and is not supported for Buy & Keep on some devices/set-ups. Rentals can’t be downloaded. Buy & Keep downloads unavailable on NOW TV, Roku and YouView boxes. General: Downloading and streaming count towards any usage caps. Buy & Keep DVD delivery usually within 5 working days from official DVD release date.

    Sky Go:  UK, Ireland & the EU where eligible - see sky.com/streamintheEU. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky TV Customers: Live TV and on demand content available in line with your Sky TV subscription at no extra cost. You’ll need Sky Cinema 1&2 or Sky Sports 1&2 Packs for on demand Sky Cinema or Sky Sports. Non-Sky TV Customers: Subscriptions from €35 per month. Monthly subscriptions renew automatically until you unsubscribe.

     

    Sky Go Extra:  Sky TV customers only. No extra cost with Sky Multiscreen, otherwise €6 extra a month. 31 days’ notice to cancel. Concurrent viewing on two devices. Download selected Sky Go content via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Cinema/Sports Pack(s) required to download movies/sports. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.

  • Sky boxes and set-up

    All Sky Q kit is loaned to you at no cost and must be returned at the end of your subscription. Sky Q 1TB box: 700GB personal storage. Sky Q 2TB box: 1.7TB personal storage. 300GB storage reserved by Sky.

    Installation: Engineer set-up required. Standard installation: New Sky TV customers: Sky Q 1TB box: €30 with or without a Sky Q Multiscreen subscription; Sky Q 2TB box: €120 or €60 if you also take a Sky Q Multiscreen subscription. Existing customers when taking a Sky Q Multiscreen subscription: Sky Q 1TB box: up to €30; Sky Q 2TB box: up to €60. Prices discounted to €30 for Sky Q 1TB box or €60 for Sky Q 2TB for existing customers without a current Sky multiscreen subscription. Existing customers not taking a Sky Q Multiscreen subscription pay €149 for Sky Q 1TB and €179 for Sky Q 2TB.

    Store more: Compared with standard 500GB Sky HD box.

    Sky Q Hub: Inclusive for new Sky Broadband customers with Sky Q TV (otherwise €50 if joining without Sky Q TV or €10 if upgrading from Sky TV taking Sky Broadband for the first time). €99 for existing Sky Broadband customers who choose to upgrade or downgrade. Standard broadband activation fee of €5-€10 depending upon product choice.

    Sky Q Multiscreen subscription required to: 1) Watch TV around the home on tablets or more than one TV. A fee of €120 is payable per additional TV and we’ll lend you one Sky Q Mini per extra TV, at no cost. For new Sky TV customers there is no charge for the first additional TV. For existing Sky TV customers without Sky Multiscreen, the first additional TV fee is discounted to €50. For optimal network performance we recommended connecting no more than four Sky Q Mini boxes. Content from up to two Sky Q Mini boxes can be watched concurrently. In home: watch recordings included in your Sky Q channel pack and most free to air channels. See sky.com/skyqchannelsfor more information. Red Button and BBC on demand content unavailable via Sky Q App; 2) Pause on one screen and continue on another; 3) Take recordings with you to watch offline. Save selected recordings from last 90 days from the main Sky Q box or download on demand programmes to compatible tablet connected to home broadband. Finished recordings may be unavailable to sync for up to a few hours. Two syncs/downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after sync/download.; 4) Watch Ultra HD content. Box Sets Bundle required to watch box sets in Ultra HD. Sky Sports and Sky Cinema required to watch sports and movies in Ultra HD. Listed features require Sky Q box, Sky TV and Sky Q Multiscreen subscriptions, Sky Q app and compatible tablet (sky.com/skyqdevices)or Sky Q Mini(s) connected to home broadband.

  • Sky Broadband

    Broadband product availability is subject to location. Sky Talk (including line rental) required. Speeds vary with location and line quality. External factors such as internet congestion can affect speed. 

    Sky Broadband Superfast: Selected Fibre areas only. Speeds vary by location. 75Mb average download speed. No usage caps. External factors can affect speed.

    Sky Broadband Ultrafast/Gigafast: Availability subject to location. 1Gb/s download speed (varies by product selection). Installation and set-up fees from €60 (varies by installation). Minimum contract and further terms apply.

    12 month minimum subscription. Set-up costs and router delivery charge may apply. See sky.ie for more details and our Usage Policies. Eircom compatible phone line required for Broadband Essential and Broadband Superfast.

    Sky Q Hub: Inclusive for new Sky Broadband customers with Sky Q TV (otherwise €50 if joining without Sky Q TV or €10 if upgrading from Sky TV taking Sky Broadband for the first time). €99 for existing Sky Broadband customers who choose to upgrade or downgrade. Standard broadband activation fee of €5-€10 depending upon product choice.

    Sky Broadband Buddy: Requires Sky Broadband on 12-month minimum term and Buddy App on each compatible device (see sky.com/buddy). Sky recommends that all devices connected to internet are protected with anti-virus software at all times. Sky Buddy is only available with Sky Broadband on a compatible hub, therefore if you end your Sky Broadband service Sky Buddy will automatically end. If you are an existing Sky Broadband customer and you take Sky Buddy, you will be entering your. Sky Broadband into a new 12-month minimum term.

  • #**Sky Talk

    #Sky Talk Freetime: Inclusive evening and weekend calls of up to an hour to the Republic of Ireland local and national landline numbers only (excludes calls to Directory Enquiries, indirect access, dial-up Internet numbers, mobile, and 0700 numbers) and then calls are charged at rate of 6.90c per minute (evening) and 1.40c per minute (weekend) . Evening – Monday to Friday, after 7pm and before 7am. Weekend - between midnight on Friday and midnight on Sunday. Fair Use Policy applies (see contracts for details). Eircom compatible phone line required. 12 month minimum subscription. Set up costs may apply. Sky Talk Line Rental required.

    **Sky Talk Anytime: Anytime calls of up to an hour to the Republic of Ireland and Northern Ireland local and national landline numbers only (excludes calls to Directory Enquiries, indirect access, dial-up Internet numbers and 0700 numbers) and then charged at 6.90c per minute (daytime & evening) and 1.40c per minute (weekend). Anytime international geographic landline calls of up to an hour to 20 countries (Austria, Australia, Belgium, Canada, Czech Republic, Denmark, France, Germany, Greece, Hungary, Italy, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, UK and USA (also includes calls to mobiles in Canada and USA). Fair Use Policy applies (see contracts for details). Eircom compatible phone line required. 12 month minimum subscription. Set up costs may apply. Sky Talk Line Rental required.

  • General and further terms

    Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Weekend set-up £15 extra. Prices may vary if you live in a flat. Sky functionality requires two satellite feeds. You must get any consents required (e.g. landlord's).

    UK, Channel Islands & Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 3 December 2019.

    Calls to Sky for non-Sky Talk customers cost 7p per minute plus your provider's access charge. Calls to 080 numbers are free. Calls to non-inclusive service numbers on a Sky Talk tariff will be charged 15p per minute access charge and a service charge from the owning operator.

    Contact us if you wish to cancel during your cooling off period.

    Read the full text of our customer contracts.