Keeping you connected during COVID-19

Last updated: 03/04/2020, 18:55 

We know how important it is for you to stay connected. So we’re working really hard to help where we can.

We’re working a little differently in these challenging times to keep our staff and customers safe. This means that our call centre resource is reduced, and there are longer waiting times to speak to an agent at the moment.

If you need support, go to Help at, in your MySky app or on your Sky box. But to make life easier for you, below are links to all the things you can do online.

It's easy to manage your account online

Here you’ll find all the links you need to all the things you can do online.

Better Sky TV

Watch around your home

With free Sky Go Extra you can watch Sky TV on three screens including your main TV. All at the same time.

Got the Sky Go app?
You don't need to do a thing. Sky Go Extra is now all yours.

Sky Go

Your home cinema

Sky Store brings you brand new movies. On the same day they come out in cinemas. DreamWorks Animation’s Trolls World Tour premieres on Monday 6 April.

Emma, The Invisible Man and The Hunt were released in cinemas last week, and are all available in Sky Store now.


Get the magic of Disney

Disney+ will soon bring your favourite shows and movies to your Sky Q for €6.99 a month.


Fill your home with family fun

Tune in to special collections of shows, movies, music and more for you and your family to watch together. Plus the YouTube Kids app has joined Sky Q.


New channels launching

Sky History, Sky Nature and Sky Documentaries launch this spring, giving you high-quality factual shows that'll educate - and entertain.


Pause your Sports subscription

With events postponed for now, you can pause your Sky Sports subscription until the action’s back on. And if you have a Sports Extra subscription with us, you can pause that too.

Sky Sports

Your Sky Broadband & Talk

We know how important it is for you to stay connected right now. That’s why you can rely on broadband and calls with us.

Keep connected online

Sky Broadband can handle lots of people online all day and all night. So whether you’re working from home, or educating and entertaining the kids, we’ll keep you connected. And we’ll continue to check your line’s running smoothly.

Sky Broadband

Keep in touch

To make it easier for you to keep in touch with your loved ones without worrying about costs - especially if you are self-isolating or reducing social contact – calls to Irish landlines at any time of day will be free for our existing Sky Talk customers until the end of April.

Sky Talk

Thank you for being with us

We’ll keep you connected to the people – and things – you love most.

Here's the legal bit

Sky Go: UK / Ireland only (plus whilst visiting the EU, see Streamed via broadband/3G/4G (charges may apply). Use one device at a time. Content depends on Sky TV subscription. Content available on devices varies. Some live TV programmes will be unavailable. Compatible device and software requirements at ITV channels available in UK only. Selected channels and on demand content available at no extra cost depending on your Sky TV subscription.

Free Sky Talk calls: For existing Sky Talk customers. Free calls of up to an hour from your Sky Talk landline to Irish landlines. Includes calls up to an hour, then calls are charged at rate of 6.90c per minute (evening) and 1.40c per minute (weekend) or hang up and redial. Excludes premium rate numbers, service calls and calls using call features. Acceptable Use Policy applies. Free calls between 00.01 on 21/03/20 and 23.59 on 30/04/20. For standard call rates see