Easy access to TV on demand
Our On Demand Connector* gives you the freedom to access
On Demand without wires. It's perfect if your Sky+HD box and broadband router are in different rooms.
- Connects your broadband router to a compatible Sky+HD box wirelessly
- Enjoy TV on demand at no extra monthly cost to your Sky TV
- Catch up on favourite shows with the UK's biggest Catch Up TV service, available as standard with all Sky TV bundles
- Watch complete series of Sky Box Sets from the very beginning with new titles added every month
- Enjoy 100s of movies with Sky Movies on demand, available and ready to watch when you are
Make the most of Sky+
Unlock a world of entertainment
If you don't have one of our new Sky+HD boxes with built-in Wi-Fi capability, our On Demand Connector will unlock all the features of On Demand - all you need is Sky TV, a compatible Sky+HD box and a fast enough broadband connection.
Get up to speed with the shows you've missed from up to 60 channels including Sky1, Sky Atlantic and FOX with Catch Up TV. If you have the Family Bundle, you can get stuck into the shows that everyone's talking about with over 300 Box Sets available on demand. Plus, Sky Movies customers can watch hundreds of movies on demand, all ready to watch when you are, right on your TV.
*Self-set-up required. Offer available to customers who haven’t downloaded On Demand content previously. Requires compatible black Sky+ box, broadband connection (minimum recommended speed 2Mbps). Free connector for eligible customers only. One connector per customer subject to availability. The model of On Demand Connector you receive will vary depending on the model of your Sky+HD box. Some models must be connected to a mains supply.
Sky Q and Q Silver installation offer: Standard installation £10 for new Sky TV customers, normally £99.
Reward Offer: Subject to status. Upfront payment may be required. Available to new Sky+, Sky Q and Sky Q Silver customers only. Choice of a 32” LG TV, Lenovo Laptop, £100 Amazon.co.uk Gift Certificate, £100 Tesco voucher or £100 Prepaid MasterCard®. 32” LG TV: Model may vary. Content image size has been increased. Availability subject to stock. Lenovo Laptop: Availability subject to stock. Rewards must be claimed at sky.com/claim within 90 days of service being activated. Delivery of LG TV can take up to 28 days after redemption. Delivery of Lenovo Laptop can take up to 90 days after redemption. Prepaid MasterCard® can be used wherever MasterCard® is accepted, except for gambling, cash withdrawals, currency, cashback or at petrol stations. Unused card values will expire 12 months after the cards are printed. To receive the Tesco in store voucher you need a valid email address and the ability to print. Tesco in store voucher not redeemable online. Amazon.co.uk is not a sponsor of this Promotion. For complete gift certificate terms and conditions, see www.amazon.co.uk/gc-legal. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates. Amazon.co.uk restrictions apply. Not available with any other offer unless stated. One reward per household. See sky.com/incentives for further terms. £10 standard set-up fee applies. 12 month minimum subscription. Offer ends 9 June 2016.
£5 a month Sky Fibre: Subject to status. Upfront payment may be required. Available to new Sky broadband, talk & line rental customers switching calls and line rental to Sky. After 6 months, standard price applies, currently £10pm with Sky Talk (£0-£12 per month). Sky Fibre availability subject to survey. Standard fibre activation £50. For new Sky Broadband customers, £35 activation fee applies until 10 June 2016, £39 thereafter. External Factors e.g. internet congestion and home wiring can affect speed. Download speeds up to 38Mb. Compatible line required otherwise £20 connection charge may apply. General: 12 month min subscriptions. Separate contracts apply to Sky Fibre and Sky Talk. You must get consents required (e.g. landlord’s). Prices for DD payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Not available with other offers. Further terms apply.
£10 a month Sky Fibre Unlimited: Subject to status. Upfront payment may be required. Available to new Sky broadband, talk & line rental customers switching calls and line rental to Sky. After 6 months, standard price applies, currently £20pm with Sky Talk (£0-£12 per month). Sky Fibre Unlimited: Availability subject to survey. Standard fibre activation £50. For new Sky Broadband customers, £35 activation fee applies until 10 June 2016, £39 thereafter. External Factors e.g. internet congestion and home wiring can affect speed. Download speeds up to 17/38Mb. Compatible line required, otherwise connection charge from £20 may apply. No connection charge applies when joining with Sky TV. General: 12 month min subscriptions. Separate contracts apply to Sky Fibre Unlimited and Sky Talk. You must get consents required (e.g. landlord’s). Prices for DD payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Not available with other offers. Further terms apply.
One year free Sky Broadband Unlimited: Subject to status. Upfront payment may be required. New Sky broadband, talk & line rental customers only in Sky Network areas. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £10 per month (pm) with Sky Talk (£0-£12 per month). No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Compatible line required, otherwise connection charge from £20 may apply. No connection charge applies when joining with Sky TV. Set-up costs may apply. General: 12 month minimum subscriptions for Sky Broadband Unlimited, Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p pm. UK residential customers only. Customers joining Sky TV with Sky Q are eligible for Sky Q discounts instead. Offers aren’t available with any other offers. Further terms apply.
£100 M&S e-Voucher: £100 M&S e-Voucher for new customers joining Sky Broadband Unlimited without TV online. One e-Voucher per household. M&S terms apply. You must claim your e-Voucher online at www.sky.com/claim within 90 days of your service being activated. To receive an M&S e-Voucher you need a valid email address and the ability to print. Not available with any other offer.
Sky Talk Evening & Weekends Extra Offer: 6 months half price Sky Talk Evening & Weekends Extra. Standard pricing thereafter (currently £4 a month). Available to new customers only. Offer ends 9 June 2016.
Sky Talk Anytime Extra Offer: 6 months half price Sky Talk Anytime Extra. Standard pricing thereafter (currently £8 a month). Available to new customers only. Offer ends 9 June 2016.
NOW TV: Content streamed. Wi-Fi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.
NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£17.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unliited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply. Not available with any other offers.
‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.
Sky TV Subscription: Packages £20-£74 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required. Sky Sports/Sky Movies in HD: £6pm on top of your sports/movies subscription. Only available to Family Bundle customers.
Sky Movies comparison: Comparison against online movie subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters
Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Family Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.
Smart Series Link: Records your chosen series then the next and subsequent series in order. Unavailable on some older Sky HD boxes.
Remote Record / Series Link: Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme. Series Link for compatible Sky+HD boxes only.
WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.
Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.
Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).
On Demand: Available to Sky TV customers with compatible Sky box. Downloading content requires compatible black Sky box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable. Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. 3D: 3DTV and activation required. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky subscribers without Sky TV can access BBC iPlayer, ITV Player and All 4 catch up content. Downloadable HD content takes longer to start viewing.
Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply.
Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. The Family Bundle or another Sky HD subscription required for TV Box Sets. Monthly comparison against online and Pay TV UK subscription services based on shows for which the latest series is showing now or in the last 12 months or in the next 12 months from February 2014. See sky.com/moreboxsets.
Sky Store: On your Sky box: For Sky TV customers with black Sky+ box connected to broadband. Buy & Keep unavailable on some older boxes - see sky.com/boxcompatibility. Requires On Demand self set-up using built-in Wi-Fi or own cable or On Demand connector (£21.95 – limits apply). Downloads take several minutes or longer to start viewing if speed less than 6 Mbps (HD) or 2Mbps (SD). Sky+ subscription needed for ongoing access to downloaded copy. On skystore.com: Requires connected compatible device and software (see skystore.com/help). Register up to 4 devices; a title can be streamed to 1 (rent) or 2 (Buy & Keep) at a time. Min required speed for streaming 2.5Mbps (SD) or 5Mbps (HD). HD option not available when renting and is not supported for Buy & Keep on some devices/set-ups. Rentals can’t be downloaded. Buy & Keep downloads unavailable on NOW TV, Roku and YouView boxes. General: Rent from £2.99-£9.99. Buy & Keep from £7.99-£13.99. Downloading and streaming count towards Broadband Lite 2GB / Sky Fibre 25GB usage cap. Buy & Keep DVD delivery usually within 5 working days from official DVD release date.
Sky Go: UK customers require a Sky HD or Family Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/Wi-Fi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (visit go.sky.com). See compatible device and software requirements. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.
Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. Allow up to 24 hours for your account to be activated. 31 days' notice to cancel. Register up to 4 Sky Go devices. Concurrent online viewing on 2 devices. Download selected Sky Go content in the UK & Ireland via Wi-Fi. Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after download.
General and further terms
Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 30p.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Correct at 27 May 2016.
Calls to Sky for non-Sky Talk customers cost 7p per minute plus your provider's access charge. Calls to 080 numbers are free. Calls to non-inclusive service numbers on a Sky Talk tariff will be charged 11.5p per minute access charge and a service charge from the owning operator.
Contact us if you wish to cancel during your cooling off period.
Read the full text of our customer contracts.