Upgrade to Sky Q

Upgrade to Sky Q

Upgrade to Sky Q - the next generation box, so you can enjoy our most advanced TV experience ever.

Plus, access your main box, including recordings, in any room with Sky Q Multiscreen.

Here's the legal bit

  • Sky Q

    18 month minimum terms. Sky Q TV subscription: Original Bundle: £22 per month (pm); Variety Bundle: £32 pm; or Box Sets Bundle: £38 pm. Prices may go up during your contract.

    All Sky Q kit is loaned to you at no cost and must be returned at the end of your relevant subscription. Sky Q 1TB box: 700GB personal storage. Sky Q 2TB box: 1.7TB personal storage. 300GB storage reserved by Sky.

    18 month minimum term. Sky Q Multiscreen subscription: £12 extra pm. Sky Q Multiscreen subscription required to: 1) Watch TV around the home on tablets or TVs. The ability to watch on an additional TV screen comes at a cost of £99 per additional TV (Additional TV Viewing Fee). We'll lend you one Sky Q Mini per extra TV, at no cost. For new Sky TV customers, the Additional TV Viewing Fee will be waived for your first additional TV but payable for subsequent TVs. For existing Sky TV customers without Sky+ Multiscreen, the Additional TV Viewing Fee will be discounted to £40 for your first TV but payable in full for subsequent TVs. For optimal network performance we recommended connecting no more than four Sky Q Mini boxes. Content from up to two Sky Q Mini boxes can be watched concurrently. In home: watch recordings included in your Sky Q channel pack and most free to air channels. See sky.com/skyqchannels for more information. Red Button and BBC on demand content unavailable via Sky Q App; 2) Pause on one screen and continue on another; 3) Take recordings with you to watch offline. Save selected recordings from last 90 days from the main Sky Q box or download on demand programmes to compatible tablet connected to home broadband to watch offline. Finished recordings may be unavailable to sync for up to a few hours. Two syncs/downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 30 days after sync/download.; 4) Watch Ultra HD content (only available to customers with a Sky Q 2TB box). Ultra HD not available on Sky Q Mini boxes or Sky Q 1TB box. Box Sets Bundle required to watch box sets in Ultra HD. Sky Sports and Sky Cinema required to watch sports and movies in Ultra HD. Widest range of Ultra HD Content: Comparison against online and Pay TV UK subscription services based on Ultra-HD content. See http://www.sky.com/shop/tv/sky-q/uhd-shows for more information.

    Record more / Store more: Compared with standard 500GB Sky HD box.

    Installation: Engineer set-up required. Standard installation: New Sky TV customers: Sky Q 1TB box: £20 with or without a Sky Q Multiscreen subscription; Sky Q 2TB box with a Sky Q Multiscreen subscription: £60; Sky Q 2TB box without a Sky Q Multiscreen subscription: £199. Existing customers taking a Sky Q Multiscreen subscription: Sky Q 1TB box: up to £49; Sky Q 2TB box: up to £99. Prices discounted to £20 for Sky Q 1TB box or £60 for Sky Q 2TB for existing customers without a current Sky+ Multiscreen subscription.

    Existing Sky+ customers wishing to upgrade to Sky Q 1TB box or Sky Q 2TB box without taking a Sky Q Multiscreen subscription: £199 standard set-up.

    On Demand: Min. recommended broadband speed, SD: 2 Mbps & HD: 6 Mbps. Downloads count toward usage cap. Downloads may expire from planner. Selected channels/programmes on catch up. Selection of series available with Sky Box Sets & varies each month. Sky Store costs extra. 3D requires activation.

    General: HD TV required. Content depends on your Sky TV subscription and picture quality on device may vary. Connect to TV using HDMI cable (supplied) or AV cable (not supplied). You own the Sky dish. Compatible TV required for Ultra-HD and 3D. If you live in a flat, installation of our shared dish is subject to survey and your Managing Agent's agreement. Email address required so we can keep in touch about your services. Third party apps: Experience may differ from the same app on other devices. Existing Sky TV customers with Sky HD: When you upgrade to Sky Q you will keep the products you already have, including Sky Talk and Line Rental and Sky Cinema and/or Sky Sports. You will lose the recordings on your current box. Any Sky Multiscreen boxes you may have won't work. These have to be replaced by Sky Q Mini boxes (see above for pricing). Further terms and charges may apply.