Tariff Guide

  • Sky Talk Tariff Guide

     

    Important changes to Sky Talk

     

    We're changing some of our Sky Talk call rates. The full details of how this will affect your monthly payments is detailed below but you can read our Help Article if you'd like to know more.

     

    Sky Pay As You Talk, Sky Talk Evenings & Weekends Extra, Sky Talk Anytime Extra and Sky Talk International Extra:

    Tariff Guide from 1 May 2018 (Adobe PDF)
    For details of our current Sky Talk call rates, please see the current Tariff Guide below.

     

    Changes to Sky Talk Call Rates, Call Connection Charge, Sky Voicemail and clarification of our acceptable use policy

    From 1 May 2018, the following changes will apply:

     

    Connection Charge

    The connection fee for Pay as You Talk and non-inclusive calls on other packages (including calls exceeding one hour) will increase from 19p to 22p, unless a separate connection fee or minimum fee is specified. Connection fees do not apply to:

    • Free, inclusive or unlimited calls (including those that commence within an uncharged period but end in a charged period)

    • Fixed fee calls

    • Calls charged by timed duration that start with a fixed fee

    • Calls to service numbers (084, 087, 09 and 118 numbers)

    • Calls to personal numbering charge-band pn7

     

    UK Mobile call rates

    The charge for Pay As You Talk calls and non-inclusive calls on other packages to UK mobiles made during the evening will increase from 14.25p per minute to 17p per minute.

     

    UK Landline Rates

    The charge for non-inclusive calls to UK landlines will increase from 12.54p per minute to 14.65p per minute.

     

    Calls to Isle of Man Mobiles

    The charge-band for Isle of Man mobiles (starting [076 & 0745]) has been changed and calls to these numbers will be charged at 55p per minute.

     

    Access Charge

    The access charge for calls to service numbers (starting 084, 087, 09 and 118) will increase from 11.5p per minute to 13p per minute.

     

    Acceptable use policy for inclusive calls to 0845 and 0870 numbers

    Inclusive calls to service numbers starting 0845 and 0870 will be limited to 150 calls or 1000 minutes per month, whichever is reached first. This is what we consider to be reasonable usage of your Sky Talk Calls package for domestic purposes. After this, calls to these numbers will be charged at our standard rates (13p per minute access charge plus service charge).

     

    Sky Voicemail

    From 1 April 2018, the charge for Sky Voicemail (1571) will increase by £0.75 from £1.25 to £2.00 per month.

     

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    The Sky Talk Tariff Guide lets you find the rates for all call destinations quickly and easily and outlines certain features of the service. If you have a query or require more information, call 03442 410 499.

     

    Current Sky Talk packages


    Sky Pay As You Talk, Sky Talk Evenings & Weekends Extra, Sky Talk Anytime Extra and Sky Talk International Extra:

     

    Tariff Guide from 1 April 2017 (Adobe PDF)

     

    Use the Specialised Numbers Guides in conjunction with the Tariff Guide to find the cost of a particular call to any specialised phone numbers.

     

    To continue to give you the best service possible, sometimes we need to make updates to our call charges.

     

    To find out the cost of a call made before the current tariff guide came into effect, use our archive of past tariff guides.

     

    Remember, you can view your monthly statement whenever you want at www.sky.com/mysky. Sky TV customers can also view their account by pressing the interactive button on their Sky remote.
     

     

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    Find out more about our acceptable use policy and codes of practice for sales and marketing and premium rate/NTS services.

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