Back to top of the page

Sky Wireless Booster

Sky Wireless Booster

 

The Sky Broadband free Sky Wireless Booster campaign has been extremely successful. Due to its popularity we have had to bring the offer to a close and we are no longer taking orders or registrations.

 

New to Sky Broadband

 

Looking to join Sky?

Get started here

  • Call a Sky adviser on 08442 411 815
  • Store locator. Find a Sky store in your area

Back to top of the page

 

What do I need?

 

Essentials

Active Sky Broadband

Sky Broadband will need to be up and running first, before you can buy and use the Sky Wireless Booster within the home.

 

Sky Hub

The Sky Wireless Booster is designed to work best with the Sky Hub or any Wireless 'N' router. If you don't have either, we recommend upgrading to the Sky Hub first.

 

Back to top of the page

 

Frequently asked questions

  • How does a Sky Wireless Booster work?

    The Sky Hub and Sky Wireless Booster broadcast and extend Wi-Fi signals around the home so you can connect your devices and get online. These two pieces of kit use the same Wi-Fi channels in the home and therefore share the same available bandwidth across all your devices.

  • What's a Wi-Fi blackspot?

    Some homes have a Wi-Fi blackspot. This is an area of a home where the Wi-Fi signal does not reach. A Sky Wireless Booster can help eliminate that blackspot.

  • Will a Sky Wireless Booster affect my broadband speed?

    As your Sky Hub and Sky Wireless Booster are sharing Wi-Fi channels, you will find that in a non-blackspot area close to your Sky Wireless Booster, your broadband speeds are slower.

  • Will the Sky Wireless Booster increase the Wi-Fi bandwidth available in my home?

    No, the booster will use some of the available bandwidth to provide a signal in the blackspot.

  • Will I need to setup the Sky Wireless Booster every time I switch it on?

    No, you only need to setup it up just the once. You can then switch off and move it around if required to find the best location and switch on only when required. This will prevent potential speed degradation and help save energy.

  • What type of router is the booster compatible with?

    The Sky Wireless Booster is designed to work best with the Sky Hub and other Sky Wireless 'N' routers. If you need help identifying your router, please see our Sky Wireless Booster FAQs.

Back to top of the page

 

Here's the legal bit

Sky WiFi performance claims: Comparing average download speeds and the number of successful connections to Sky or BT public Wi-Fi connections in independent testing during May and August 2013. Wi-Fi speeds vary significantly by location and number of users. Please see Sky vs BT comparative Wifi performance test results for further information.

Sky Hub: Inclusive for new Sky Broadband customers. £6.95 router delivery charge. Range may be affected by home environment. Speeds vary significantly with location. Boardwalk Empire SM, under license from Home Box Office, Inc.

  • Offers^

    Choice of £100 reward: Choice of £100 M&S voucher, £100 Tesco voucher, £100 Prepaid MasterCard® for new customers joining Sky TV. One reward per household. M&S, Tesco or MasterCard® terms apply to your reward. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. Subject to stock availability. Not available with any other Sky TV offer. Offer ends 30 April 2014.

    Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household.

    Sky Movies 1 month free trial offer: Sky TV from £21.50pm by Direct Debit. Box and set-up required for new Sky TV customers. After free trial Sky Movies Pack £8 - £16 extra pm depending on package unless cancelled before end of trial. After trial, 31 days’ notice required to cancel. Trial ends immediately on cancellation. Should you wish to cancel your Sky Movies subscription, we advise cancelling before your billing date to avoid being charged for an additional month. Should you cancel after your billing date and are charged for the following month, Sky will refund you on your next bill. One free trial per household. Offer ends 24 April 2014.

    Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period.

    Existing Sky TV customer 12 months half price Sky Broadband Unlimited offer: For existing Sky TV customers switching their broadband, calls and line rental to Sky. £3.75 a month for 12 months. After that, £7.50 a month for Sky TV customers. Sky Line Rental at £15.40 a month required. £6.95 router delivery charge. Download speeds up to 16Mb – speeds vary significantly by location.

    New customer 12 months half price Sky Broadband Unlimited offer: For customers without Sky TV switching their broadband, calls and line rental to Sky. £5 a month for 12 months. After 12 months, £10 a month. Sky Line Rental at £15.40 a month required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unlimited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location.

    Sky Fibre Unlimited offer: £7.50 per month for first 6 months, then standard pricing applies (currently £20) when switching your broadband, calls and line rental to Sky. Line rental £15.40pm. £6.95 router delivery charge. Download speeds up to 38Mb - speeds vary significantly by location. Sky Talk: Sky Talk Weekends £0pm. Compatible line required otherwise £15 connection charge may apply. Offer not available to existing Sky Broadband Unlimited customers upgrading to Sky Fibre Unlimited. Offer not available to existing Sky Fibre customers. 18 month minimum subscriptions apply for Sky Fibre Unlimited + Sky Talk & Line Rental.

    Free On Demand connector offer: Free wireless On Demand connector only available to customers who meet all of the following conditions: 1. Have never connected to On Demand and 2. Have a compatible Sky+HD box. Offer available to UK customers only. 3. You have not given us notice to cancel your Sky TV account. Model you receive may be different to the one shown. Subject to availability. One free On Demand connector per household. On Demand connector £21.95 when sold separately. Self set-up required.

    Introduce a Friend  voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer's first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially.

    Existing customer Sky Broadband Unlimited Marks and Spencer voucher offer: £25 M&S voucher only available to existing Sky TV customers switching their broadband, calls and line rental to Sky and taking Sky Broadband Unlimited or Sky Fibre Unlimited (Sky Line rental required). Only available via sky.com. One voucher per household. M&S terms apply. You must claim your voucher online at www.sky.com/claim within 90 days of your services being activated.

    New customer Sky Broadband Unlimited Marks and Spencer voucher offer: £25 M&S voucher only available to new customers joining Sky without Sky TV and taking Sky Broadband Unlimited or Sky Fibre Unlimited (Sky Line rental required). Only available via sky.com. One voucher per household. M&S terms apply. You must claim your voucher online at www.sky.com/claim within 90 days of your services being activated.

     

  • Sky Broadband

    Sky Broadband in Sky Network Area: Maximum home download speeds up to 17Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.

    Sky Broadband outside Network area: Connect is available at £17pm with a monthly usage cap of 40GB (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 6Mbps. Connect subject to a Network Management Policy.

    Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up. Maximum home download speeds: Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location.

    Sky WiFi: For Sky Broadband Unlimited/Connect/Unlimited Fibre customers. Available on 6 registered devices. Experience varies by location and number of users. App available for Apple devices with iOS 5.1 or later and compatible Android devices with OS2.2.2 and later or 4.x.

    30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.

    Sky Broadband general: £6.95 router delivery charge. Speeds vary significantly by location. 12 month minimum subscriptions except 18 month minimum subscriptions for Sky Fibre Unlimited/Unlimited Pro+ Sky Talk & Line Rental. No traffic management policy for Sky Broadband Unlimited and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months, Unlimited and Fibre Unlimited -12 months, then £3 pm unless you contact us to unsubscribe. Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. Range may be affected home environment. BT Price comparison: Comparing cost of unlimited broadband packages for new and existing Sky TV customers over 12 months with the ongoing standard price of BT Unlimited Broadband £16pm (new BT customer introductory pricing: 6 months free 18 month contract). Excludes line rental. BT Unlimited Broadband includes BT Home Hub (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes, access to over 8 million WiFi hotspots, BT SmartTalk App, BT sport (from August), evening and weekend VOIP calls and 2GB Cloud Online Storage at no extra charge. BT offer inclusive calls to 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky Broadband Unlimited, £3 per month thereafter unless cancelled by customer. Other BT offers may apply. SeeBT.com for details. Best value claim: Based on standard pricing, comparing totally unlimited broadband services which offer inclusive out-of-home WiFi. Features may vary between providers.

    Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.

  • #†Sky Talk

    Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. 12 month minimum subscriptions except 18 month minimum subscriptions for Sky Fibre Unlimited/Unlimited Pro+ Sky Talk & Line Rental if you order after 14 April 2014. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£15.40 per month). Connection charge from £39 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.

    Sky Talk Weekends: #UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) Acceptable Use Policy Applies.

    Sky Talk Anytime UK: #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers.

    Sky Talk Anytime International: Unlimited calls of up to one hour to 50 international landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira,  Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers). Unlimited international geographic landline calls of up to an hour to 50 destinations, see sky.com/skytalk for details. Acceptable Use Policy applies.

  • ‡Sky TV

    ‡ HD channels received depend on your Sky TV/HD subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, NHK World HD and RT HD are available without subscription.

    Sky TV Subscription: Packages £21.50-£62 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.

    Sky Movies comparison: Comparison against online movie subscription services without Sky Movies using top 100 from UK box office over 12 months. See sky.com/blockbusters

    Sky Multiscreen: Provides same Sky TV channels as main Sky TV subscription on another box. To receive Sky HD channels on your Multiscreen box you need a Sky HD box and the Family Bundle or other HD subscription pack. If you have home broadband, your Internet-enabled Sky boxes must be connected to your router if we’ve provided the equipment you need to connect (E.g. an On Demand connector). Multiscreen includes Sky Go Extra at no extra cost. Sky Go terms apply.



    Remote Record:
    Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.

     

    WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.



    Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

    Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).

     

    On Demand: Available to Sky TV customers with compatible Sky+ box. Downloading content requires compatible black Sky+ box, broadband connection (minimum recommended speed 2 Mbps), On Demand self set-up using built in Wi-Fi or own cable.  Downloads count towards any usage caps and may expire from your Planner. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing.
    Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV.
    Box Sets: Selection of shows/series available varies each month. Downloadable HD content takes longer to start viewing. The Family Bundle or another Sky HD subscription required for TV Box Sets. Monthly comparison against online and Pay TV UK subscription services based on shows for which the latest series is showing now or in the last 12 months or in the next 12 months from February 2014. See sky.com/moreboxsets.

    Sky Go: UK customers require a Sky HD or Family Bundle subscription to access TV Box Sets on Sky Go. UK / Ireland only. Streamed via broadband/3G/4G/WiFi (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). For compatible device and software requirements click here. Sky Go is not currently compatible on PCs with Windows 8 or Macs with OS X Mountain Lion. Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. Monthly subscriptions renew automatically until you unsubscribe.

    Sky Go Extra: Sky TV customers only. No extra cost with Sky Multiscreen, otherwise £5 extra a month. 31 days’ notice to cancel. Register up to 4 Sky Go devices, concurrent viewing on two devices. Download selected Sky Go content in the UK & Ireland via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Movies/Sports Pack(s) required to download movies/sports. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.

    Sky Sports/Sky Movies in HD: £5.25pm on top of your sports/movies subscription. Only available to Family Bundle customers.

    Sky 3D: 3DTV and activation required. Content available depends on your Sky TV/HD subscription (from £32pm). Pay per view content costs extra.

  • General and further terms

    Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.

    UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers. Calls from other providers may vary. Correct at 16 April 2014. The full text of our customer contracts can be found here.