Back to top of the page

Sky Broadband

Enjoy great value, reliable broadband and calls packages, with or without Sky TV

Sky Fibre Unlimited

Fibre optic broadband is ideal for homes with very high internet usage - if you often download very large files, have lots of people using the internet at the same time, or if you do a lot of HD streaming and high responsive online gaming. Available for customers in our fibre broadband network area.

Features

  • Ideal for busy homes with very heavy internet demands
  • Unlimited internet browsing and downloading with no monthly usage cap
  • Inclusive and unlimited internet when you’re out and about
    with WiFi Hotspots from The Cloud
  • With no usage caps, it’s ideal for On Demand - TV that's ready when you are
  • We won’t slow your broadband speeds down at peak times
  • Includes the new Sky Hub, our best ever wireless router, worth £69
  • Inclusive weekend calls to UK# landlines with Sky Talk Weekends
  • Download free Parental Controls on up to 3 PCs at home
  • Hassle free switching - no need for a new number
  • Sky Fibre Unlimited Pro - available for users with even higher internet demands
 

Source: Ofcom Customer Service Satisfaction Report, 2011

 

Sky Broadband bundles

Get Sky Fibre Unlimited

£20a month

+ Sky Line Rental £14.50 a month

 

Looking to join Sky?

Get started here

Existing Sky customers

  • Call a Sky adviser on 08442 411 815
  • Store locator. Find a Sky store in your area
 

3 months half price unlimited fibre broadband

For new and existing customers switching their broadband, calls and line rental to Sky.

 

Sky Line Rental £14.50 per month.

 

Back to top of the page

 

What you get with Sky Fibre Unlimited

Check speed and fibre optic broadband availability in your area

 

Unlimited usage

Totally unlimited downloading and internet browsing with our fibre optic broadband. Ideal for busy homes with lots of online activity.

 

WiFi Hotspots from The Cloud

Get online when you’re out and about with WiFi Hotspots from The Cloud, at no extra cost to Sky Fibre Unlimited customers.

 

Sky Talk Weekends and Sky Line Rental

Inclusive weekend calls to UK# landlines, plus cheaper line rental than BT’s standard monthly price.

 

Sky Hub

Our best ever wireless router gets you online throughout your home with superb wireless coverage and range and an innovative low energy mode.

 

Peace of mind

A 12 month trial of McAfee Internet Security Suite to help protect you against identity theft, viruses and spam - plus, parental controls to help protect your children online.

 

24/7 technical support

A 12 month trial of McAfee Internet Security Suite to help protect you against identity theft, viruses and spam - plus, parental controls to help protect your children online.

 

TV from Sky on demand and on the go

With Sky TV, you can unlock a world of entertainment on demand when you connect your compatible Sky+ box to the internet. Plus, take amazing content with you wherever you go. All at no extra monthly cost to your Sky TV.

 

Back to top of the page

 

Sky Fibre Unlimited Pro

If you have even higher internet demands, you should try Sky Fibre Unlimited Pro. It costs £30 a month with Sky Talk Weekends and Sky Line Rental (£14.50 a month), and is available to Sky Broadband customers in selected Sky Fibre areas.

Simply call 08442 410 602 to check availability and speed.

 

Calls to Sky are inclusive for Sky Talk Freetime, Weekends and Anytime (formerly Unlimited) customers and cost 5.1p per minute (plus 13.1p connection fee) for BT customers. Calls from other providers may vary.

 
 

Back to top of the page

 

Make it even better

Sky Movies

  • Watch new movies every week, instantly
  • 12 dedicated channels with something for everyone, from comedy to action
  • On the move and on demand, at no extra cost
 

Sky Talk Anytime

  • Unlimited UK# landline calls and 0870 numbers
  • Unlimited geographic# landline calls to 20 international destinations
  • Great value call rates to UK mobiles
 

HD TV

  • The UK’s biggest choice of HD channels
  • Make your favourite shows even better with five times more picture detail
  • Something for the whole family in stunning HD
 

Frequently asked questions

  • What is Sky Fibre Unlimited?

    Sky Fibre Unlimited is a fibre optic broadband product. It uses Fibre to the Cabinet (FTTC) technology which is being rolled out across the UK by Openreach.

  • Who can get Sky Fibre Unlimited?

    The Openreach Fibre optic broadband network is currently available to approximately 33% of homes in the UK.

  • Do I need a phone line for Fibre Unlimited?

    Yes, you'll need a residential phone line with Sky Talk calls and Line Rental to get Sky Fibre Unlimited.

  • Does Fibre Unlimited have a usage policy?

    Sky Fibre Unlimited is a residential service that offers totally unlimited usage - there is no fair usage policy and no traffic management is applied to this service.

    > More about Usage Policies

  • Will On Demand work with Fibre Unlimited?

    Yes, On Demand will work with Sky Fibre Unlimited, just connect your Sky+HD box to your router using an Ethernet cable or or our Wireless Connector and then follow the on-screen instructions.

  • How do I find out about broadband speeds?

    We'll never slow your broadband speeds down, even at peak times, if you're in a Sky Broadband network area. To find out more about broadband speeds, visit our broadband speeds page

Back to top of the page

 

Reasons to join or switch to Sky

12 month standard contract

 

Hassle free switching –
keep your number

 

Switching to Sky
is easy

 

Even more reasons to choose Sky

 

Back to top of the page

 

Here's the legal bit

Sky Hub: Inclusive for new Sky Broadband customers. £2.18 router delivery. Range may be affected by home environment. Speeds vary significantly with location.

  • Offers^

    Free Sky+ box offer: Sky+ box free with free standard set-up for new customers joining Sky TV online. One free box per household. This is a new customer offer.

    New Sky TV customer online Marks and Spencer voucher offer: £25 M&S vouchers for new customers joining Sky TV. Only available at sky.com. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply.

    Sky Broadband Unlimited Marks and Spencer voucher offer: £25 M&S voucher for new and existing customers in sky network areas, switching their broadband, calls# and line rental to Sky. Only available at sky.com. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply.

    6 months free unlimited broadband offer: Available for new and existing Sky TV customers switching their broadband, calls and line rental to Sky. Only available in Sky network areas. Excludes Fibre products. Discount applied following activation of both Broadband & Talk services. Sky line rental £14.50 a month. £2.18 router delivery charge. After 6 months Broadband Unlimited £10 a month with Talk Weekends for new customers without Sky TV, £29 a month for new customers with Sky TV and £7.50 extra a month for existing Sky TV customers. Speeds vary with location and line quality. No traffic management policy for Sky Broadband Unlimited. External factors such as internet congestion can affect speed. Offer ends 14 February 2013 for new customers joining with Sky TV. Offer extended until 28 March 2013 for new customers joining without Sky TV and existing Sky TV customers.

    Upfront line rental offer: Available to new and existing customers taking Sky Broadband, Talk and line rental. Line rental is charged as an upfront cost of £119.40 for the entire 12 months. Equivalent to £9.95 per month - a saving of £54.60 over 12 months. Standard monthly price £14.50. After the 12 months has ended, you will automatically be moved on to the standard monthly price, unless you specify otherwise. Offer ends 29 June 2013.

     

    Sky Go Extra Offer: Sky Go Extra available free for Sky TV customers for the first two months. After two months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the two month period. Offer ends 31 March 2013.

    Existing customer free Sky+HD box offer: Upgrade to Sky+HD to get a free Sky+HD box (set-up fee may apply). Existing Sky+HD box households are not eligible for a discounted box. One free box per household. 12 month min term.

    3 months half price Fibre Unlimited offer: Available for new and existing customers switching their broadband, calls and line rental to Sky. Selected Fibre areas only. Speeds vary with location. 12 month minimum term. £2.18 router delivery charge applies. After 3 months Fibre Unlimited £20 a month with Talk Weekends for new and existing customers. Offer ends 14 February 2013.

    Movies and Sports upgrades offers: £5 one-off discount when you upgrade online to the Sky Sports Pack (£21 extra a month) or the Sky Movies Pack (£16 extra a month), £10 one-off discount when you upgrade to both the Sky Sports Pack and Sky Movies Pack. This offer does not include standalone Premium Channels and is not available in conjunction with any other offer or to customers with single Sports or single Movies.

    Introduce a Friend  voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer's first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially.

  • Sky Broadband

    Sky Broadband in Sky Network Area: Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.

    Sky Broadband outside Network area: Connect at £17pm. Existing customer set-up £30. Monthly usage caps: Connect – 40GB & subject to Network Management Policy. Maximum upload speed: Connect – 448Kb.

    Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up. Not available to existing fibre customers except cable. Maximum download speeds: Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location.

    WiFi Hotspots from The Cloud: For Sky Broadband Unlimited/Connect/Unlimited Fibre customers. Available on 6 registered devices. Experience varies by location and number of users. App available for Apple devices with iOS 4.2.1 or later and compatible Android devices with OS2.1-2.x and 4.x.

    Sky Broadband general: £2.18 router delivery charge applies for existing customers only. Speeds vary significantly by location. No traffic management policy for Sky Broadband Unlimited and Sky Fibre Unlimited. External factors such as internet congestion can affect speed. See sky.com for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months, Unlimited and Fibre Unlimited -12 months, then £3 pm unless you contact us to unsubscribe.

    30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.

  • #Sky Talk

    #UK calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) with Sky Talk Weekends. Unlimited calls of up to an hour to geographic landlines in 20 popular international destinations with Sky Talk Anytime. Acceptable Use Policy applies. See the Sky Talk Tariff Guide for more detail.

    Sky Talk: Sky Talk only available to customers paying by Direct Debit/continuous credit card mandate. Compatible line required otherwise connection charge from £39 may apply. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk

  • ‡*Sky TV

    ‡ HD channels received depend on your Sky TV subscription. BBC HD Channels, ITV HD (England & Wales only), Channel 4 HD, Channel 5 HD, NHK World HD and RT HD are available without subscription. Channel 5 HD requires a viewing card.

    Sky TV Subscription: Packages £21.50-£55.50 per month (pm). Sky Movies Box Office and Sky Store costs extra. Sky News and Pick TV are available without subscription; Pick TV, Channel 4, Channel 5, 5 USA and 5* require a viewing card. Sky box and set-up required.

    Sky 3D: 3DTV and Sky World HD (£65.75 pm) subscription required. Pay per view content may cost extra.

    Dolby Digital 5.1: Available on many programmes. Compatible home cinema system required.

    ESPN: £10 extra pm if you are a Sky Sports Pack customer, otherwise £13 extra pm.

    Sky Multiroom: Provides same Sky TV channels as main Sky TV subscription on another box. To receive HD Pack channels on your Multiroom box you need a Sky HD box an HD Pack subscription (only one HD Pack subscription required per household).

    Money back guarantee: If you cancel Sky HD within one calendar month of activation, we will refund the cost of your box (but not any subscription or set up charges).

    Remote Record:     Use sky.com or a compatible device. Requests require up to 30 minutes notice before start of programme.

    WWF Sky Rainforest Rescue: All money raised through Sky Rainforest Rescue will be donated to WWF-UK, charity registered in England and Wales number 1081247 and in Scotland number SC039593. Sky will donate a further £1 to WWF-UK to match each £1 raised through Sky Rainforest Rescue. Sky will match donations to help reach the project target of £4million.

    *On Demand: Available to Sky TV customers with compatible black Sky box. Downloading content requires broadband connection (minimum recommended speed 2 Mbps) and self set-up using own cable or wireless connector (£21.95 - limits apply). Downloads count towards any usage caps. Content depends on your Sky TV/HD subscription. Sky Store costs extra. Sky Movies 1&2 or Sky Sports 1&2 required for Sky Movies or Sky Sports. Sky+ subscribers without Sky TV can access BBC iPlayer only. Downloadable HD content takes longer to start viewing. Entertainment / Entertainment Extra SD customers joining after 13 November will have access to boxsets on demand until May 2013.

    Sky Box Office: Sky Box Office content costs extra. Pay per view charges apply. SBO 3D requires a 3DTV and Sky World HD subscription.

    Sky Go: UK / Ireland only. Streamed via broadband/3G (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). iPhone (3GS or above), iPad, iPod touch (4th generation or above) require iOS 5.1 or later, and available on selected Android devices with OS2.2x to OS4.2.1 (excluding 3.x). Sky on your Xbox 360 requires Xbox Gold Live subscription. Sky TV Customers: Selected live channels and on demand content available in line with your Sky TV subscription at no extra cost. You'll need Sky Movies 1&2 or Sky Sports 1&2 Packs for on demand Sky Movies or Sky Sports. Non-Sky TV Customers: Subscriptions £15-£40 pm. ESPN £10-£13 pm extra (or standalone at £16 pm). Monthly subscriptions renew automatically until you unsubscribe.

    Sky Go Extra: Sky TV customers only. £5 extra a month. 31 days’ notice to cancel. Register up to 4 Sky Go devices, concurrent viewing on two devices. Download selected Sky Go content via WiFi (Unavailable on Xbox 360). Content depends on your Sky TV package. Movies Pack required to download movies. Max 2 downloads per programme. Content deleted from device 48 hours after viewing starts or no later than 7 or 30 days after download depending on content.

  • General and further terms

    Subject to status. Upfront payment may be required.12 month minimum subscriptions. Non-standard set-up may cost extra.  Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.

    UK, Channel Islands and Isle of Man residential customers only.  These offers are not available with any other offers.  Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers.  Calls from other providers may vary. Correct at 8 February 2013. The full text of our customer contracts can be found here

Print Terms and Conditions