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Sky Broadband

Compare Sky Broadband

 

Sky Broadband Unlimited

Free

for 12 months + Sky Line Rental (£16.40 a month)

 

Sky Fibre
25GB

£10 a month

+ Sky Line Rental
(£16.40 a month)

 

Sky Fibre
Unlimited

Free

for 6 months, then £20 a month + Sky Line Rental (£16.40 a month)

 

Sky Fibre
Unlimited Pro

£30

a month + Sky Line Rental (£16.40 a month)

Call us on 08442 410 802
to check availability and speed.

 

Download speed

17 Mb/s

38 Mb/s

38 Mb/s

76 Mb/s

Monthly usage allowance
Unlimited
25 GB
Unlimited
Unlimited
Free weekend calls

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Sky Hub
Our best wireless router

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Sky WiFi
WiFi away from home

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Sky Broadband Shield
Internet protection in your home

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Customer service support

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McAfee Internet Security
Suite trial
12 months
12 months
12 months
12 months
Availability to customers
in our network
90% of
UK homes
70% of
UK homes
70% of
UK homes
70% of
UK homes
Minimum subscription
12 months
18 months
18 months
12 months
  More about
Unlimited
More about
Fibre
More about
Fibre Unlimited
More about
Fibre Unlimited
Pro

 

New Sky Broadband, Talk & Line Rental customers only in Sky Network and selected Fibre areas. £6.95 router delivery charge. £30 Fibre activation. Other set-up costs may apply. Speeds vary significantly by location. 12 months minimum subscriptions except 18 months minimum subscriptions for Sky Fibre, Sky Fibre Unlimited + Sky Talk & Sky Line Rental.

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Frequently asked questions

  • Can I get Sky Broadband Unlimited in my area?

    If you have a BT-compatible phone line, enter your BT or Sky Talk telephone number on our Landline Checker.

    If you don't have a BT-compatible phone line (if, for example, you are currently using Virgin or another cable service), enter your postcode in our online Postcode Checker.

  • How long will it take for my line to go active?

    Once you have ordered Sky Broadband and Talk, if you don’t need an engineer to install a line, it will normally take up to 15 days for your broadband to go active. If you do need an engineer your Broadband will usually be activated on the day the engineer installs your phone line. We'll send you a letter (or, if you have provided us with an email address, an email) to welcome you to Sky Broadband, followed by confirmation of your line activation date. Your Sky Hub will be delivered and you can get started.

  • Is there a usage policy with Sky Broadband?

    If you’re a Sky Broadband Unlimited or Sky Fibre Unlimited customer there are no usage limits. If you’re an Everyday Lite customer who does use more than your allowance you will receive an email letting you know when you have gone over your allowance. If you go over your allowance twice within a six month period, we'll move you to the next package up which will give you a higher usage allowance. However you use the internet, you can be sure that in Sky network areas, we don't ever slow our broadband speed down.

    Once you become a customer, we'll send the emails to your @sky.com address or the alternative email address you give us.

    > More about Usage Policies

  • When will I get my Sky Hub?

    Your Sky Hub router should arrive through the post 5 to 6 days before your broadband goes active. With it you’ll find a booklet which will take you through the install process step-by-step so you can install your Sky Broadband yourself at home.

  • Can I keep my existing number if I switch to Sky?

    If you are switching from another provider to Sky you should be able to keep your phone number, just make sure you ask to when you place your order.

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Reasons to join or switch to Sky

12-18 month standard contract

 

Installation usually within two weeks

 

Switching to Sky
is easy

 

Even more reasons to choose Sky

 

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Here's the legal bit

Sky Hub: Inclusive for new Sky Broadband customers. £6.95 router delivery charge. Range may be affected by home environment. Speeds vary significantly with location. Boardwalk Empire SM, under license from Home Box Office, Inc.

  • Offers^

    Sky Sports 5: Available with Sky Sports Pack. Existing Sky Sports customers must activate Sky Sports 5. Box and set up costs may apply for new customers.

    Choice of reward: Pay nothing on your Sky TV subscription until April 2015 - applies to new Sky customers joining Sky TV online with the Original, Variety or Family Bundle (£21.50 - £33pm) only and choosing the £100 Bill Credit. Does not apply if you add extra products and/or services to your Sky TV bundle that cost more than £50 a month. Choice of a £100 Bill Credit instantly added to your first bill for new Sky customers joining with Sky TV online or a £100 M&S e-Voucher, a £100 Prepaid MasterCard® or a £100 Tesco Gift card. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. To receive a M&S e-Voucher you need a valid email address and ability to print. One reward per household. Not available with any other Sky TV offer. 12 month minimum and further terms apply. Offer ends 5 February 2015.

    Free box and £10 set-up: Excludes existing Sky+/Sky+HD box households. One free box and £10 set-up per household. Non-standard set-up may cost extra.

    Sky Multiscreen setup offer: Free standard set-up when taking a new Sky Multiscreen subscription. First Multiscreen HD box is free with your first Multiscreen subscription, otherwise £49. Excludes existing Multiscreen/Multiroom box households. Limited to one free box and set up per household. Not available with other Sky TV offers. Not available with any other offers.

    Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.

    6 months free Sky Fibre Unlimited offer: New Sky Broadband, Talk & line rental customers only in selected Fibre areas. £6.95 router delivery charge. Up to 38Mb download speeds (vary by location). After 6 months standard Fibre Unlimited price applies, currently £20 (per month) pm plus Sky Talk. No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Sky Talk Weekends: £0pm. Inclusive UK calls of up to an hour to 01,02,03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Acceptable Use Policy applies. Compatible line required, otherwise connection charge from £20 may apply. Sky Movies Disney: requires Sky TV (from £21.50pm) and Sky Movies Pack (£16.50pm extra). Set-up costs may apply. General: 18 month minimum subscriptions for Sky Fibre Unlimited, Sky Talk & Line Rental. 12 month minimum subscription for Sky TV if you also choose Sky TV. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only. Offers aren’t available with any other offers. Further terms apply.

    NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.

    12 months free Sky Broadband Unlimited: New Sky Broadband, Talk & line rental customers only in Sky Network areas. £6.95 router delivery charge. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £7.50 per month (pm) plus Sky Talk. No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Sky Talk Weekends: £0pm. Inclusive UK calls of up to an hour to 01,02,03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Acceptable Use Policy applies. Compatible line required, otherwise connection charge from £20 may apply. Sky Movies Disney: requires Sky TV (from £21.50pm) and Sky Movies Pack (£16.50pm extra). Set-up costs may apply. General: 12 month minimum subscriptions for Sky Broadband Unlimited, Sky Talk & Line Rental. 12 month minimum subscription for Sky TV if you also choose Sky TV. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only. Offers aren’t available with any other offers. Further terms apply. 

    NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£16.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unlimited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply. Not available with any other offers.

    *£190 saving: Savings based over the first 12 months with Sky for existing BT Unlimited Broadband customers (paying ongoing standard price £16 pm), BT Weekend Calls (£0 pm) and BT line rental (£16.99pm) switching to Sky Broadband Unlimited (£0pm for 12 months (offer ends 26 Feb 2014), currently £7.50pm thereafter with Sky Talk), Sky Talk Weekends (£0pm) and Sky Line Rental (£16.40 pm) on 12 month minimum terms, paying £6.95 router delivery charge. BT Unlimited Broadband includes BT Home Hub 4 (BT Vision Ready) & Hub phone, advanced McAfee® Security, unlimited Wi-Fi minutes, access to over 12 million Wi-Fi hotspots worldwide, BT Smart Talk app, BT Sport app and online player, evening and weekend VOIP calls and 5GB Cloud Online storage at no extra charge. BT include calls to 0845 numbers (subject to fair use policy). McAfee® Security available free for 12 months with Sky. £3pm thereafter unless cancelled by customer. Saving excludes BT’s introductory discounted pricing and offers. See BT.com for details.

    Best broadband deal: Based on a 12-month lowest cost comparison of broadband and (where required) line rental packages available on 12 month minimum contract from the 4 largest providers in the market: Sky, BT, Virgin Media and Talk Talk. Features vary between providers. See verification table.

  • Sky Broadband

    Sky Broadband in Sky Network Area: Maximum home download speeds up to 17Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.

    Sky Broadband outside Network area: Connect is available at £17pm with no monthly usage cap (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 6Mbps. Connect subject to a Network Management Policy.

    Sky Fibre, Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up (£30 for Sky Fibre). Maximum home download speeds: Sky Fibre and Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location. Sky Fibre monthly usage – 25GB.

    Sky WiFi: For Sky Broadband Unlimited/Connect/Sky Fibre/Sky Fibre Unlimited & Unlimited Pro customers. Available on 6 registered devices. Experience varies by location and number of users. App requires iOS 6.0 or later (Apple devices) or compatible Android devices running OS 2.2.2 and later or 4.x.

    30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.

    Lowest standard-priced fibre: Comparison based on standard monthly pricing over 18 months comparing Sky Fibre against other fibre-to-the-cabinet, cable and fibre-to-the-premises broadband services in the UK residential customer market. Excludes offers and line rental saver options requiring upfront payment for 12 months in advance. Features vary between providers. For verification go to www.sky.com/skyfibre

    Sky Broadband general: £6.95 router delivery charge. Speeds vary significantly by location. 12 month minimum subscriptions except new 18 month minimum subscriptions for Sky Fibre, Sky Fibre Unlimited + Sky Talk & Line Rental. New 12 month minimum subscriptions for Sky Fibre Unlimited Pro + Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. No traffic management policy for Sky Broadband Unlimited, Sky Fibre and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months; Unlimited, Sky Fibre and Sky Fibre Unlimited & Unlimited Pro -12 months, then £3 pm unless you contact us to unsubscribe.

    Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. £6.95 router delivery charge applies. Range may be affected home environment.  

    Best value claim: Based on standard pricing, comparing totally unlimited broadband services which offer inclusive out-of-home WiFi. Features may vary between providers.

    BT Price comparison: Comparing cost of unlimited broadband packages for new and existing Sky TV customers over 12 months. BT Unlimited Broadband (6 months half price, then £16 a month, 18 month contract). Excludes line rental. BT Unlimited Broadband includes BT Home Hub 4 (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes, access to over 5 million WiFi hotspots, BT SmartTalk App, BT sport, evening and weekend VOIP calls and 5GB Cloud Online Storage at no extra charge. BT offer inclusive calls to 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky Broadband Unlimited, £3 per month thereafter unless cancelled by customer. Other BT offers may apply. See BT.com for details.

    Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.

  • #†Sky Talk

    Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. 12 month minimum subscriptions, except 18 month minimum subscriptions for Sky Fibre, Sky Fibre Unlimited + Sky Talk & Line Rental if you order. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£16.40 per month). Connection charge from £20 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.

    Sky Talk Weekends: #UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) Acceptable Use Policy Applies.

    Sky Talk Anytime UK: #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers.

    Sky Talk Anytime International: Unlimited calls of up to one hour to 50 international landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira,  Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers). Unlimited international geographic landline calls of up to an hour to 50 destinations, see sky.com/skytalk for details. Acceptable Use Policy applies.

  • General and further terms

    Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.

    UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 9.58p per minute (plus 15.97p connection fee) for BT customers. If the number is 0844 than calls to Sky cost 5.1p per minute (plus 15.97p connection fee) for BT customers. Calls from other providers may vary. Correct at 29 January 2015. The full text of our customer contracts can be found here.

    Calls to Sky contact centres are free for Sky Talk customers. Calls to 03 numbers are the same as 01 and 02 numbers. If 08 or 03 numbers are not included in your call package, for 08 numbers BT customers pay 5.1p/min and 15.97p connection and for 03 numbers 9.58p/min and 15.97p connection. Calls from other providers will vary.

    Contact us if you wish to cancel during your cooling off period.