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Sky Broadband

Enjoy great value, reliable broadband and calls packages, with or without Sky TV

Compare Sky Broadband

Whether you use the internet for daily browsing and sending emails, downloading movies and music or HD streaming and online gaming, Sky Broadband has something for everyone.

If you’re not sure which of our broadband products is right for you, take a look at our comparison table to find the best option to suit your lifestyle.

 

Check your broadband speed and availability

Use our availability checker to find out which Sky Broadband products and speeds are available in your area.

 

Looking to join Sky?

Get started here

  • Call a Sky adviser on 08442 411 815
  • Store locator. Find a Sky store in your area

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Sky Broadband comparison

 

Sky Broadband Lite

Sky Broadband Unlimited

Sky Fibre Unlimited

Sky Broadband Connect

Availability

Available to customers in our network area - covers over 85% of UK homes

Available to customers in our network area - covers over 85% of UK homes

Available to customers in our fibre network area - covers over 50% of UK homes

Available to customers outside of our network area

Monthly cost

Free

When you also take Sky TV, Sky Talk and Sky Line Rental (£14.50 a month)

£7 .50 a month

When you also take Sky TV, Sky Talk and Sky Line Rental (£14.50 a month) or £10 a month without Sky TV

£20 a month

 

When you also take Sky Talk and Sky Line Rental (£14.50 a month)

£17 a month

When you also take Sky Talk and Sky Line Rental (£14.50 a month)

Monthly usage limit 2GB

  • Perfect for daily internet browsing, shopping and emailing
  • Ready for TV on demand
Unlimited

  • Totally unlimited broadband to download all the movies, music, On Demand shows and photos you like.
  • Unlimited internet away from home with Sky WiFi
  • Recommended for TV on demand
Unlimited

  • Ideal for homes with very heavy internet usage.
  • Unlimited internet away from home with Sky WiFi
40GB

  • Great for downloading, internet browsing, shopping and emailing
  • Internet away from home with Sky WiFi
  • Ready for TV on demand
Sky Line Rental

Required for all
Sky Broadband products

£14 .50 a month

  • Cheaper than BT’s standard monthly price
  • All your home phone charges on one simple bill
  • Voicemail
  • Caller display
  • 141 number withhold
  • Automatic number withhold (on request)
  • We can install a new phone line if you need one
Features
  • Inclusive weekend calls to UK# landlines
  • Sky Hub - our best ever wireless router
  • 24/7 technical support
  • A 3 month trial of McAfee Internet Security Suite
  • Inclusive weekend calls to UK# landlines
  • Sky Hub - our best ever wireless router
  • 24/7 technical support
  • A 12 month trial of McAfee Internet Security Suite
  • Inclusive weekend calls to UK# landlines
  • Sky Hub - our best ever wireless router
  • 24/7 technical support
  • A 12 month trial of McAfee Internet Security Suite
  • Inclusive weekend calls to UK# landlines
  • Sky Hub - our best ever wireless router
  • 24/7 technical support
  • A 12 month trial of McAfee Internet Security Suite
  More about Lite More about Unlimited More about Fibre Unlimited More about Connect

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All of our broadband packages include

The new Sky Hub - our best ever wireless router

Get online throughout your home with superb wireless coverage and range and an innovative low energy mode.

 

24/7 technical support

24/7 Sky Broadband technical support online and on the telephone, so no need to worry if there’s a problem.

 

Peace of mind

A trial of McAfee Internet Security Suite to help protect you against identity theft, viruses and spam

 

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Frequently asked questions

  • Can I get Sky Broadband Unlimited in my area?

    If you have a BT-compatible phone line, enter your BT or Sky Talk telephone number on our Landline Checker.

    If you don't have a BT-compatible phone line (if, for example, you are currently using Virgin or another cable service), enter your postcode in our online Postcode Checker.

  • How long will it take for my line to go active?

    Once you have ordered Sky Broadband and Talk, if you don’t need an engineer to install a line, it will normally take up to 15 days for your broadband to go active. If you do need an engineer your Broadband will usually be activated on the day the engineer installs your phone line. We'll send you a letter (or, if you have provided us with an email address, an email) to welcome you to Sky Broadband, followed by confirmation of your line activation date. Your Sky Hub will be delivered and you can get started.

  • Is there a usage policy with Sky Broadband?

    If you’re a Sky Broadband Unlimited or Sky Fibre Unlimited customer there are no usage limits. If you’re an Everyday Lite customer who does use more than your allowance you will receive an email letting you know when you have gone over your allowance. If you go over your allowance twice within a six month period, we'll move you to the next package up which will give you a higher usage allowance. However you use the internet, you can be sure that in Sky network areas, we don't ever slow our broadband speed down.

    Once you become a customer, we'll send the emails to your @sky.com address or the alternative email address you give us.

    > More about Usage Policies

  • When will I get my Sky Hub?

    Your Sky Hub router should arrive through the post 5 to 6 days before your broadband goes active. With it you’ll find a booklet which will take you through the install process step-by-step so you can install your Sky Broadband yourself at home.

  • Can I keep my existing number if I switch to Sky?

    If you are switching from another provider to Sky you should be able to keep your phone number, just make sure you ask to when you place your order.

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Reasons to join or switch to Sky

12 month standard contract

 

Installation usually within two weeks

 

Switching to Sky
is easy

 

Even more reasons to choose Sky

 

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Here's the legal bit

Sky Hub: Inclusive for new Sky Broadband customers. £2.18 router delivery may apply. Range may be affected by home environment. Speeds vary significantly with location.

  • Offers^

    Sky Sports Summer of Sport prizes offer: You will be entered into the prize draw automatically when you join Sky TV with the Sports Pack or upgrade to the Sports Pack. See full terms and conditions.

    Free Sky+HD 2TB box offer: Sky+HD 2TB box free with free standard set-up for new customers joining Sky TV online from £21.50 a month with the Sky Movies Pack (£16 extra a month) and/or Sky Sports Pack (£21 extra a month*). One free box per household. Non standard set-up may cost extra. This is a new customer offer. Offer ends 20 June 2013.

    Free Sky+ box offer: Sky+ box free with free standard set-up for new customers joining Sky TV online. One free box per household. This is a new customer offer.

    New Sky TV customer online Marks and Spencer voucher offer: £100 M&S vouchers for new customers joining Sky TV. Only available at sky.com. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply. Offer ends 23 June 2013.

    Free Wireless Connector offer: Available to Sky TV customers with the Sky Movies Pack (Sky Movies 1&2). Offer ends 27 June 2013. Wireless Connector normally £21.95. Self set-up required.

    £9.99 Wireless Connector offer: £9.99 price available to existing Sky TV customers. Offer ends 27 June 2013. Wireless Connector normally £21.95. Self set-up required. Only one wireless connector per compatible Sky+ box.

    6 months half price Sky Fibre Unlimited: For new and existing Sky TV customers switching their calls and line rental (£14.50 a month) to Sky Fibre Unlimited. After 6 months Fibre unlimited £20 extra a month. Standard set-up £50. Not available to existing Sky Fibre customers. Offers not available in conjunction with any other Sky offers.

    6 months free Sky Fibre Unlimited: For new and existing Sky TV customers switching their calls and line rental (£14.50 a month) to Sky Fibre Unlimited. After 6 months Fibre unlimited £20 extra a month. Standard set-up £50. If Sky Sports subscription is cancelled within 6 month discount period, you will automatically be charged standard price for Sky Fibre Unlimited. Not available to existing Sky Fibre customers. Not available in conjunction with any other offers.

    12 months half price Sky Broadband Unlimited: For new and existing Sky TV customers switching their broadband, calls and line rental (£14.50 a month) to Sky. After 12 months Broadband Unlimited £7.50 extra a month for new and existing Sky TV and £10 a month for new customers joining without Sky TV. Sky network areas only. No traffic management policy or usage caps. 12 month min term. £2.18 router delivery charge applies.

    12 months free Broadband Unlimited: For new and existing Sky TV and Sky Sports Pack customers switching their broadband, calls and line rental (£14.50 a month) to Sky. After 12 months Broadband Unlimited £7.50 extra a month for new and existing Sky TV and £10 a month for new customers joining without Sky TV. Sky network areas only. 12 month min term. £2.18 router delivery charge applies. No traffic management policy or usage caps. External factors such as internet congestion can affect speed. If Sky Sports subscription is cancelled during your 12 month discounted period, you will automatically be charged standard price for Sky Broadband Unlimited.

    Existing customer free Sky+HD box offer: Upfront payment may be required. One free box and standard set up per household. White Sky+ box households must take self-set up option. All other existing Sky+box households will receive free standard set-up. You’ll need to complete your self-set-up within 31 days of getting your box. Some HD channels are available without subscription New 12 month Sky TV minimum term applies for existing customers. Offer not available in conjunction with any other offers. Free standard set-up offer ends 27 June 2013.

    Existing Sky TV customer online Marks and Spencer voucher offer: £100 M&S voucher for existing Sky TV customers upgrading to Entertainment Extra+. Only available at sky.com. One voucher per household. Voucher sent within 45 days of activating your service, to the email address provided when joining Sky TV. Offer not available in conjunction with any other offers. M&S terms apply. Offer ends 23 June 2013.

    Movies and Sports upgrades offers: £5 one-off discount when you upgrade online to the Sky Sports Pack (£21 extra a month) or the Sky Movies Pack (£16 extra a month), £10 one-off discount when you upgrade to both the Sky Sports Pack and Sky Movies Pack. This offer does not include standalone Premium Channels and is not available in conjunction with any other offer or to customers with single Sports or single Movies.

    Introduce a Friend  voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer's first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially.

     

  • Sky Broadband

    Sky Broadband in Sky Network Area: Home download speeds up to 15Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.

    Sky Broadband outside Network area: Connect is available at £17pm with a monthly usage cap of 40GB (£30 set-up for existing Sky TV customers & customers without Sky TV). Connect subject to a Network Management Policy.

    Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up. Maximum download speeds: Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location.

    Sky WiFi: For Sky Broadband Unlimited/Connect/Unlimited Fibre customers. Available on 6 registered devices. Experience varies by location and number of users. App available for Apple devices with iOS 5.1 or later and compatible Android devices with OS2.2.2 and later or 4.x. Less than 1% of hotspots have a maximum download speed of 5mbs per device. Acceptable use policy applies.

    30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.

    Sky Broadband general: £2.18 router delivery charge applies. Speeds vary significantly by location. No traffic management policy for Sky Broadband Unlimited and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months, Unlimited and Fibre Unlimited -12 months, then £3 pm unless you contact us to unsubscribe. BT price comparison: Comparing standard monthly price for BT Unlimited Broadband (£16 pm) against Sky Broadband Unlimited (£7.50 pm with Sky Talk & Sky TV). Excludes line rental cost. BT Unlimited Broadband includes BT Home Hub (BT Vision ready) & Hub phone, advanced McAfee security, unlimited WiFi minutes, access to over 7.5 million WiFi hotspots, BT SmartTalk App, BT sport (from August) evening and weekend VOIP calls and 2GB Cloud Online Storage at no extra charge. BT offer inclusive calls to 0845 numbers (subject to fair use policy). McAfee security available free for 12 months with Sky, £3 pm thereafter unless cancelled by customer. 6 months free offer available to new BT customers on 18 month contract. See BT.com for details. Best value claim: Based on standard pricing, comparing totally unlimited broadband services which offer inclusive out-of-home WiFi. Features may vary between providers.

    Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.


  • #Sky Talk

    #UK calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) with Sky Talk Weekends. Unlimited calls of up to an hour to geographic landlines in 22 popular international destinations with Sky Talk Anytime. Acceptable Use Policy applies. See the Sky Talk Tariff Guide for more detail.

    Sky Talk: Sky Talk only available to customers paying by Direct Debit/continuous credit card mandate. Compatible line required otherwise £15 connection charge may apply. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk

  • General and further terms

    Subject to status. Upfront payment may be required.12 month minimum subscriptions. Prices may go up during your subscription. Non-standard set-up may cost extra.  Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.

    UK, Channel Islands and Isle of Man residential customers only.  These offers are not available with any other offers.  Further terms apply. Calls to Sky cost 5.1p per minute (plus 15p connection fee) for BT customers.  Calls from other providers may vary. Correct at 14 June 2013. The full text of our customer contracts can be found here.