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Sky Broadband

Compare Sky Broadband

 

Sky Broadband Unlimited

£3.75 a month

for 12 months (then £7.50* a month) + Sky Line Rental (£16.40 a month)
*Broadband Unlimited price only available if you join before 7 July 2015

 

Sky Fibre
 

£10 a month

+ Sky Line Rental
(£16.40 a month)

 

Sky Fibre
Unlimited

£10 a month

for 6 months (then £20 a month) + Sky Line Rental (£16.40 a month)

 

Sky Fibre
Unlimited Pro

£30

a month + Sky Line Rental (£16.40 a month)

Call us on 08442 410 802
to check availability and speed.

 

Download speed

17 Mb/s

38 Mb/s

38 Mb/s

76 Mb/s

Monthly usage allowance
Unlimited
25 GB
Unlimited
Unlimited
Free weekend calls

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Sky Hub
Our best wireless router

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Sky WiFi
WiFi away from home

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Sky Broadband Shield
Internet protection in your home

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Customer service support

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McAfee Internet Security
Suite trial
12 months
12 months
12 months
12 months
Availability to customers
in our network
90% of
UK homes
70% of
UK homes
70% of
UK homes
70% of
UK homes
Minimum subscription
12 months
18 months
18 months
12 months
  More about
Unlimited
More about
Fibre
More about
Fibre Unlimited
More about
Fibre Unlimited
Pro

 

New Sky Broadband, Talk & Line Rental customers only in Sky Network and selected Fibre areas. £6.95 router delivery charge. Other set-up costs may apply. Speeds vary significantly by location. 12 months minimum subscriptions except 18 months minimum subscriptions for Sky Fibre, Sky Fibre Unlimited + Sky Talk & Sky Line Rental.

 

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Frequently asked questions

  • Can I get Sky Broadband Unlimited in my area?

    If you have a BT-compatible phone line, enter your BT or Sky Talk telephone number on our Landline Checker.

    If you don't have a BT-compatible phone line (if, for example, you are currently using Virgin or another cable service), enter your postcode in our online Postcode Checker.

  • How long will it take for my line to go active?

    Once you have ordered Sky Broadband and Talk, if you don’t need an engineer to install a line, it will normally take up to 15 days for your broadband to go active. If you do need an engineer your Broadband will usually be activated on the day the engineer installs your phone line. We'll send you a letter (or, if you have provided us with an email address, an email) to welcome you to Sky Broadband, followed by confirmation of your line activation date. Your Sky Hub will be delivered and you can get started.

  • Is there a usage policy with Sky Broadband?

    If you’re a Sky Broadband Lite or Sky Fibre customer and exceed your monthly usage allowance, we’ll send you an email to let you know. If you go over your allowance twice within a six month period, we’ll move you onto unlimited usage. However you use the internet, you can be sure that in Sky network areas we don’t ever slow our broadband speed down.

    Sky Broadband Lite customers can login to MySky to keep track of their data usage.

    > More about Usage Policies

  • When will I get my Sky Hub?

    Your Sky Hub router should arrive through the post 5 to 6 days before your broadband goes active. With it you’ll find a booklet which will take you through the install process step-by-step so you can install your Sky Broadband yourself at home.

  • Can I keep my existing number if I switch to Sky?

    If you are switching from another provider to Sky you should be able to keep your phone number, just make sure you ask to when you place your order.

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Reasons to join or switch to Sky

12-18 month standard contract

 

Installation usually within two weeks

 

Switching to Sky
is easy

 

Even more reasons to choose Sky

 

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Here's the legal bit

Standard price of Sky Broadband Unlimited £7.50 a month (with Sky Talk) if you join before 7 July 2015. If you order after 6 July the standard price of Broadband Unlimited will be going up.

Sky Hub: Inclusive for new Sky Broadband customers. £6.95 router delivery charge. Range may be affected by home environment. Speeds vary significantly with location. The Flash ©2015 Warner Bros Entertainment Inc. The Following © 2015 Warner Bros Entertainment Inc. All Rights Reserved. Gene Page/AMC.Madam Secretary © 2015 CBS Broadcasting Inc. All Rights Reserved. Game of Thrones ©2015 Home Box Office, Inc. All rights reserved. HBO® and all related programs are the property of Home Box Office, Inc. 

  • Offers^

    Sky Sports 5: Available with Sky Sports Pack. Existing Sky Sports customers must activate Sky Sports 5. Box and set up costs may apply for new customers.

    Choice of reward: offer for new Sky customers joining Sky TV. £10 set-up fee applies. Choice of Samsung 32” LCD TV, a Sonus PLAY: 1 speaker, a £100 M&S e-Voucher, a £100 Tesco e-voucher, a £100 Prepaid Mastercard or a £100 Amazon.co.uk Gift Certificate. You must claim your reward online at www.sky.com/claim within 90 days of your service being activated. To receive the M&S and Tesco e-Voucher you need a valid email address and the ability to print. Samsung, Sonos, M&S, Tesco and further terms apply. Amazon.co.uk is not a sponsor of this Promotion. For complete gift certificate terms and conditions, see www.amazon.co.uk/gc-legal. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates. One reward per household. Not available with any other Sky TV offer. Offer ends 9th July 2015. Pricing: Sky TV £20 - £75.75 pm. 12 month minimum subscriptions. Prices may go up during your contract. Further terms apply.

    Sky Multiscreen box and setup offer: One free Sky HD Multiscreen box + free standard set-up per household and only available with your first Multiscreen subscription, otherwise £49 + £60 standard set-up. Excludes existing Multiscreen/Multiroom box households. Not available with any other offers. 

    Sky Go Extra 2 months free trial: Offer only for existing Sky TV customers who have not previously taken up the same offer. Excludes existing Sky Go Extra and Multiscreen customers. Content depends on your Sky TV package. Sky Movies Pack required for movies. Download selected content in the UK and Ireland via Wi-Fi. After 2 months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the 2 month period. Not available with other Sky TV offers.

    6 months half price Sky Fibre Unlimited offer: New Sky Broadband, Talk & Line Rental customers only in selected Fibre areas. Half price for the first 6 months, £20 a month thereafter. New 18 month Sky Talk and Line Rental minimum terms apply for existing customers. After 6 months, standard price applies, currently £20pm, plus Sky Talk and Line Rental. £6.95 router delivery charge. Availability subject to survey. Download speeds up to 38Mb - speeds vary significantly by location. Sky Talk: Sky Talk Weekends £0pm. Compatible line required otherwise £20 connection charge may apply. 18 month minimum subscriptions apply.

    £50 M&S e-Voucher broadband offer: ^£50 M&S e-Voucher for new customers joining Sky Broadband Unlimited without TV online. One e-Voucher per household. M&S terms apply. You must claim your e-Voucher online at www.sky.com/claim within 90 days of your service being activated. To receive an M&S e-Voucher you need a valid email address and the ability to print. Not available with any other Sky TV offer.

    Sky Box Sets Offer: New customers: £30 for Family Bundle (usually £36pm) when you join Sky Broadband Unlimited – free (usually £7.50pm) and take Sky Line Rental. Excludes existing Sky Broadband customers. Replaces other offers. Sky+/Sky+HD Box: One free box for new Sky+/Sky+HD households, otherwise £49. £10 standard set up. Sky Box Sets existing customer offer: Original & Variety Bundle customers pay no extra monthly cost to upgrade to Family Bundle (currently £36pm) and join Unlimited Broadband (currently £7.50pm) with Sky Line Rental. Excludes existing Sky Broadband customers. Comparison with UK subscription services: see sky.com/moreboxsets. Keep Family Bundle, Unlimited Broadband and Talk after 12 months unless you cancel. Replaces other offers. Sky Talk: Compatible line required otherwise £20 connection charge may apply. Sky Box Sets: Selection of shows/series available and varies each month. On Demand: Requires HD/Family Bundle, compatible black Sky+HD box connected to broadband (min recommended speed 2 Mbps). Sky Broadband General: See sky.com for more details and our Usage Policies. No traffic management policy or usage caps. General: Separate contracts apply to Sky TV, Sky Broadband and Sky Talk. Prices may go up during your contract. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Further terms apply. Correct at 05 June 2015.

    NOW TV: Content streamed. WiFi broadband, HDMI connection and NOW TV account required to activate box. Credit or debit card required to set up NOW TV account. All content passes sold separately. Wide selection of catch up TV available via TV apps. Some Apps (such as Spotify & Sky Store) cost extra. Entertainment Pass currently not available on YouView and Android devices. Not all content available on catch up or live channels. For content we can not show on live channels see nowtv.com/slating. Some content unavailable on live channels and/or some devices. See nowtv.com for device compatibility requirements.

    NOW TV Offer legals: Available in Sky network areas switching their broadband, calls & line rental to Sky. Broadband Unlimited & NOW TV Entertainment for 12 months. Sky line rental (£16.40pm) required. £6.95 router delivery charge. 12 month minimum subscriptions apply for Sky Broadband Unliited + Sky Talk & Line Rental. Download speeds up to 16Mb – speeds vary significantly by location. Compatible line required otherwise £20 connection charge may apply. Not available with any other offers.

    12 months half price Sky Broadband Unlimited offer: Standard price of Sky Broadband Unlimited £7.50 a month (with Sky Talk) if you join before 7 July 2015. If you order after 6 July the standard price of Broadband Unlimited will be going up. New Sky Broadband, Talk & line rental customers only in Sky Network areas. £6.95 router delivery charge. Up to 17Mb download speeds (vary significantly by location). After 12 months standard Broadband Unlimited price applies, currently £7.50 per month (pm) plus Sky Talk. No traffic management policy. External factors such as internet congestion and home wiring can affect speed. Sky Talk Weekends: £0pm. Inclusive UK calls of up to an hour to 01,02,03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Acceptable Use Policy applies. Compatible line required, otherwise connection charge from £20 may apply. Set-up costs may apply. General: 12 month minimum subscriptions for Sky Broadband Unlimited, Sky Talk & Line Rental. 12 month minimum subscription for Sky TV if you also choose Sky TV. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. Prices may go up during your contract. You must get any consents required (e.g. landlord’s). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm. UK residential customers only. Offers aren’t available with any other offers. Further terms apply.

    Free On Demand Connector offer: *Self-set-up required. Offer available to Sky TV customers who haven’t downloaded On Demand content previously. Requires compatible black Sky+ box, broadband connection (minimum recommended speed 2Mbps). Free connector for eligible customers only. One connector per customer subject to availability. The model of On Demand Connector you receive will vary depending on the model of your Sky+HD box. Some models must be connected to a mains supply.

  • Sky Broadband

    Sky Broadband in Sky Network Area: Maximum home download speeds up to 17Mbps. Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.

    Sky Broadband outside Network area: Connect is available at £17pm with no monthly usage cap (£30 set-up for existing Sky TV customers & customers without Sky TV). Maximum home download speeds up to 6Mbps. Connect subject to a Network Management Policy.

    Sky Fibre, Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £30 Sky Fibre Unlimited activation. £50 Sky Fibre activation. Maximum home download speeds: Sky Fibre and Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location. Sky Fibre monthly usage – 25GB.

    Sky WiFi: For Sky Broadband Unlimited/Connect/Sky Fibre/Sky Fibre Unlimited & Unlimited Pro customers. Available on 6 registered devices. Experience varies by location and number of users. App requires iOS 6.0 or later (Apple devices) or compatible Android devices running OS 2.2.2 and later or 4.x.

    30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.

    Lowest standard-priced fibre: Comparison based on standard monthly pricing over 18 months comparing Sky Fibre against other fibre-to-the-cabinet, cable and fibre-to-the-premises broadband services in the UK residential customer market. Excludes offers and line rental saver options requiring upfront payment for 12 months in advance. Features vary between providers. For verification go to www.sky.com/skyfibre

    Sky Broadband general: £6.95 router delivery charge. Speeds vary significantly by location. 12 month minimum subscriptions except new 18 month minimum subscriptions for Sky Fibre, Sky Fibre Unlimited + Sky Talk & Line Rental. New 12 month minimum subscriptions for Sky Fibre Unlimited Pro + Sky Talk & Line Rental. Separate contracts apply to Sky TV, Sky Broadband/Fibre and Sky Talk. No traffic management policy for Sky Broadband Unlimited, Sky Fibre and Sky Fibre Unlimited in the home. External factors such as internet congestion can affect speed. See sky.com/shop/terms-conditions/broadband for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months; Unlimited, Sky Fibre and Sky Fibre Unlimited & Unlimited Pro -12 months, then £3 pm unless you contact us to unsubscribe.

    Sky Hub: Inclusive for new Sky Broadband customers. £69 for existing Sky Broadband customers. £6.95 router delivery charge applies. Range may be affected home environment.  

    Fastest peak time speeds: delivered by Sky, BT, Plusnet & EE (Nov 2014). Ofcom excludes Wi-Fi performance, which varies by device, home environment & ISP.

    Best combined overall customer service for Broadband and Talk: adding together customer service satisfaction levels for broadband and landline services.

    Sky subscribes to Ofcom's Voluntary Code of Practice on broadband speeds.

  • #†Sky Talk

    Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. 12 month minimum subscriptions, except 18 month minimum subscriptions for Sky Fibre, Sky Fibre Unlimited + Sky Talk & Line Rental if you order. Compatible line required otherwise £20 connection charge may apply. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£16.40 per month). Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk.

    Sky Talk Weekends: #UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) Acceptable Use Policy Applies. Sky Talk Weekends £0 per month.

    Sky Talk Anytime UK: #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers. Sky Talk Anytime UK £5 per month. 

    Sky Talk Anytime International: Unlimited calls of up to one hour to 50 international landline destinations: Australia, Austria, Bangladesh, Belgium, Brazil, Bulgaria, Canada, Canary Islands, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Madeira,  Malaysia, Netherlands, New Zealand, Norway, Pakistan, Poland, Portugal, Romania, Russian Federation, Singapore, Slovak Republic, Slovenia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey and USA (also include calls to mobiles in Canada, Hong Kong and the USA). #UK calls of up to an hour to 01, 02, 03, 0870 & 0845 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers and 070 numbers). Unlimited international geographic landline calls of up to an hour to 50 destinations, see sky.com/skytalk for details. Acceptable Use Policy applies. Sky Talk Anytime International £10 per month.

  • General and further terms

    Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.

    UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 9.58p per minute (plus 15.97p connection fee) for BT customers. If the number is 0844 than calls to Sky cost 5.1p per minute (plus 15.97p connection fee) for BT customers. Calls from other providers may vary. Correct at 26 June 2015. The full text of our customer contracts can be found here.

    Calls to Sky contact centres are free for Sky Talk customers. Calls to 03 numbers are the same as 01 and 02 numbers. If 08 or 03 numbers are not included in your call package, for 08 numbers BT customers pay 5.1p/min and 15.97p connection and for 03 numbers 9.58p/min and 15.97p connection. Calls from other providers will vary.

    Contact us if you wish to cancel during your cooling off period.