The new Sky Hub - our best ever wireless router
Get online throughout your home with superb wireless coverage and range and an innovative low energy mode.
Sky Broadband
Enjoy great value, reliable broadband and calls packages, with or without Sky TV
Compare Sky Broadband
Whether you use the internet for daily browsing and sending emails, downloading movies and music or HD streaming and online gaming, Sky Broadband has something for everyone.
If you’re not sure which of our broadband products is right for you, take a look at our comparison table to find the best option to suit your lifestyle.
Check your broadband speed and availability
Use our availability checker to find out which Sky Broadband products and speeds are available in your area.
Sky Broadband comparison
Sky Broadband Lite |
Sky Broadband Unlimited |
Sky Fibre Unlimited |
Sky Broadband Connect |
|
|---|---|---|---|---|
| Availability |
Available to customers in our network area - covers 83% of UK homes |
Available to customers in our network area - covers 83% of UK homes |
Available to customers in our fibre network area - covers approx. 33% of UK homes |
Available to customers outside of our network area |
| Monthly cost |
Free When you also take Sky TV, Sky Talk and Sky Line Rental (£14.50 a month) |
£7 .50 a month When you also take Sky TV, Sky Talk and Sky Line Rental (£14.50 a month) or £10 a month without Sky TV |
£20 a month
When you also take Sky Talk and Sky Line Rental (£14.50 a month) |
£17 a month When you also take Sky Talk and Sky Line Rental (£14.50 a month) |
| Monthly usage limit | 2GB
|
Unlimited
|
Unlimited
|
40GB
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| Sky Line Rental Required for all |
£14 .50 a month
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| Features |
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| More about Lite | More about Unlimited | More about Fibre Unlimited | More about Connect | |
All of our broadband packages include
24/7 technical support
24/7 Sky Broadband technical support online and on the telephone, so no need to worry if there’s a problem.
Peace of mind
A trial of McAfee Internet Security Suite to help protect you against identity theft, viruses and spam
Frequently asked questions
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Can I get Sky Broadband Unlimited in my area?
If you have a BT-compatible phone line, enter your BT or Sky Talk telephone number on our Landline Checker.
If you don't have a BT-compatible phone line (if, for example, you are currently using Virgin or another cable service), enter your postcode in our online Postcode Checker. -
How long will it take for my line to go active?
Once you have ordered Sky Broadband it will normally take up to 15 days for your broadband to go active. We'll send you a letter (or, if you have provided us with an email address, an email) to welcome you to Sky Broadband, followed confirmation of your line activation date. Your Sky Hub will be delivered and you can get started.
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How will the Sky Broadband usage policy affect me?
The usage policy won't affect the vast majority of customers, who are already on the most suitable package for their usage needs. It also won't affect customers on Sky Broadband Unlimited. For those who do use more than their allowance, we will send you an email letting you know when you have gone over your allowance. If you go over your allowance twice within a six month period, we'll move you to the next package up which will give you a higher usage allowance and possibly faster speeds (dependent on line quality and location). However you use the internet, you can be sure that in Sky network areas, we don't ever slow our broadband speed down.
Once you become a customer, we'll send the emails to your @sky.com address or the alternative email address you give us.
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When will I get my Sky Hub?
Your Sky Hub router should arrive through the post 5 to 6 days before your broadband goes active. With it you’ll find a booklet which will take you through the install process step-by-step so you can install your Sky Broadband yourself at home.
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Can I keep my existing number if I switch to Sky?
If you are switching from a BT compatible line then you should be able to keep your number.
Reasons to join or switch to Sky
Here's the legal bit
Sky Hub: Inclusive for new Sky Broadband customers. £2.18 router delivery. Range may be affected by home environment. Speeds vary significantly with location.
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Offers^
Free Sky+ box offer: Sky+ box free with free standard set-up for new customers joining Sky TV online. One free box per household. This is a new customer offer.
New Sky TV customer online Marks and Spencer voucher offer: £25 M&S vouchers for new customers joining Sky TV. Only available at sky.com. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply.
Sky Broadband Unlimited Marks and Spencer voucher offer: £25 M&S voucher for new and existing customers in sky network areas, switching their broadband, calls# and line rental to Sky. Only available at sky.com. Not available in conjunction with any other offer. One voucher per household. Voucher sent, within 45 days of activating your service, to the email address provided when joining Sky. M&S terms apply.
6 months free unlimited broadband offer: Available for new and existing Sky TV customers switching their broadband, calls and line rental to Sky. Only available in Sky network areas. Excludes Fibre products. Discount applied following activation of both Broadband & Talk services. Sky line rental £14.50 a month. £2.18 router delivery charge. After 6 months Broadband Unlimited £10 a month with Talk Weekends for new customers without Sky TV, £29 a month for new customers with Sky TV and £7.50 extra a month for existing Sky TV customers. Speeds vary with location and line quality. No traffic management policy for Sky Broadband Unlimited. External factors such as internet congestion can affect speed. Offer ends 14 February 2013 for new customers joining with Sky TV. Offer extended until 28 March 2013 for new customers joining without Sky TV and existing Sky TV customers.
Upfront line rental offer: Available to new and existing customers taking Sky Broadband, Talk and line rental. Line rental is charged as an upfront cost of £119.40 for the entire 12 months. Equivalent to £9.95 per month - a saving of £54.60 over 12 months. Standard monthly price £14.50. After the 12 months has ended, you will automatically be moved on to the standard monthly price, unless you specify otherwise. Offer ends 29 June 2013.
Sky Go Extra Offer: Sky Go Extra available free for Sky TV customers for the first two months. After two months you will continue to receive Sky Go Extra at £5pm extra unless you call us to cancel at least 31 days before the end of the two month period. Offer ends 31 March 2013.
Existing customer free Sky+HD box offer: Upgrade to Sky+HD to get a free Sky+HD box (set-up fee may apply). Existing Sky+HD box households are not eligible for a discounted box. One free box per household. 12 month min term.
3 months half price Fibre Unlimited offer: Available for new and existing customers switching their broadband, calls and line rental to Sky. Selected Fibre areas only. Speeds vary with location. 12 month minimum term. £2.18 router delivery charge applies. After 3 months Fibre Unlimited £20 a month with Talk Weekends for new and existing customers. Offer ends 14 February 2013.
Movies and Sports upgrades offers: £5 one-off discount when you upgrade online to the Sky Sports Pack (£21 extra a month) or the Sky Movies Pack (£16 extra a month), £10 one-off discount when you upgrade to both the Sky Sports Pack and Sky Movies Pack. This offer does not include standalone Premium Channels and is not available in conjunction with any other offer or to customers with single Sports or single Movies.
Introduce a Friend voucher offer: Only available by following the steps set out on this website and not by any other means e.g. via a retail outlet. New customer introduced cannot be in same household. Existing Sky TV customer must remain an active subscriber to qualify. Existing customer will be sent an email with details of how to claim their voucher within 24 hours of Sky’s receipt of new customer's first subscription payment. Vouchers must be claimed within 90 days of the date of this email and will be sent within 45 days of the claim being made. Vouchers subject to separate terms and conditions. Not available in conjunction with any other offer. Offer excludes Sky group employees and agents and cannot be offered commercially.
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Sky Broadband
Sky Broadband in Sky Network Area: Existing customer set-up £60 for Lite or free for Unlimited. Monthly usage caps: Lite - 2GB. Maximum upload speed: Lite and Unlimited –1.3Mb.
Sky Broadband outside Network area: Connect at £17pm. Existing customer set-up £30. Monthly usage caps: Connect – 40GB & subject to Network Management Policy. Maximum upload speed: Connect – 448Kb.
Sky Fibre Unlimited & Unlimited Pro: Availability subject to location and survey. £50 standard set-up. Not available to existing fibre customers except cable. Maximum download speeds: Sky Fibre Unlimited - up to 38Mb; Sky Fibre Unlimited Pro - up to 76Mb. Speeds vary by location.
WiFi Hotspots from The Cloud: For Sky Broadband Unlimited/Connect/Unlimited Fibre customers. Available on 6 registered devices. Experience varies by location and number of users. App available for Apple devices with iOS 4.2.1 or later and compatible Android devices with OS2.1-2.x and 4.x.
Sky Broadband general: £2.18 router delivery charge applies for existing customers only. Speeds vary significantly by location. No traffic management policy for Sky Broadband Unlimited and Sky Fibre Unlimited. External factors such as internet congestion can affect speed. See sky.com for more details and our Usage Policies. MAC users receive 12 months free McAfee VirusScan worth £19.99. McAfee Free Trial: Sky Broadband Lite-3 months, Unlimited and Fibre Unlimited -12 months, then £3 pm unless you contact us to unsubscribe.
30 day Broadband and Talk Satisfaction Guarantee: Available within the first 30 days of all your services being activated. Refund applies to subscription charges only (not set-up charges or non-inclusive call charges) and is pro-rated. Statutory rights are not affected. Not applicable if you change your package.
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#Sky Talk
#UK calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers) with Sky Talk Weekends. Unlimited calls of up to an hour to geographic landlines in 20 popular international destinations with Sky Talk Anytime. Acceptable Use Policy applies. See the Sky Talk Tariff Guide for more detail.
Sky Talk: Sky Talk only available to customers paying by Direct Debit/continuous credit card mandate. Compatible line required otherwise connection charge from £39 may apply. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk
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General and further terms
Subject to status. Upfront payment may be required.12 month minimum subscriptions. Non-standard set-up may cost extra. Boxes must be connected to a fixed telephone line and prices may vary if you live in a flat. Sky+ functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Prices for Direct Debit payments only. Continuous debit/credit card mandate costs 50p pm.
UK, Channel Islands and Isle of Man residential customers only. These offers are not available with any other offers. Further terms apply. Calls to Sky cost 5.1p per minute (plus 13.1p connection fee) for BT customers. Calls from other providers may vary. Correct at 8 February 2013. The full text of our customer contracts can be found here