WiFi From The Cloud Facts
-
If you have Sky Broadband Unlimited, Connect or Fibre Unlimited at home, you can get online at no extra cost when you’re out and about with our WiFi Hotspots from The Cloud. Simply use your wireless enabled smartphone, laptop or tablet to connect to one of the Cloud WiFi Hotspots at popular high street locations.
-
What do I need?
Essentials
Sky Broadband
To get online with WiFi Hotspots from The Cloud, you’ll need Sky Broadband Unlimited, Connect or Fibre Unlimited at home and your Sky iD username & password.
Sky Talk & Line Rental
Choose between our two call plans - Sky Talk Weekends or Anytime, and Sky Line Rental.
Sky Cloud WiFi app
The free Sky Cloud WiFi app is available for iPhone, iPad, iPod (iOS 4.2.1 or later) and Android smartphones (OS2.1-2x). You can also sign up on your laptop at sky.com/wifi.
Top things you can do with WiFi Hotspots from The Cloud
|
1 Sky TV customers can watch TV from Sky with Sky Go. |
3 Use the handy Hotspot Finder in the Sky Cloud WiFi app or on sky.com/wifi to find your nearest Cloud WiFi Hotspots. |
|
2 Connect and browse without worrying about exceeding your mobile data allowance – there’s no usage cap with WiFi Hotspots from |
4 Register up to 6 wireless enabled devices, so the whole household can get online in WiFi Hotspots from The Cloud at no extra cost. |
-
Setting up WiFi from The Cloud on your
iPad/iPhone/iPod Touch1. Download the app Go to the iTunes Store, download the free Sky Cloud WiFi app and follow the simple instructions.
2. Sign up: Sign up using your Sky iD. If you don’t have one yet, you’ll be able to create one.
3. Connect: Once you've signed up, your device will automatically connect you to Cloud WiFi Hotspots when you’re in range. Also make sure you have turned on WiFi within your network setting on your device.
4. Find: Use the Hotspot Finder in the app to find your nearest Cloud WiFi Hotspots.
-
Setting up WiFi from The Cloud
on your laptop1. Sign up: Go to sky.com/wifi and sign up using your Sky iD. If you don’t have one yet, you’ll be able to create one.
2. Find: Use the Hotspot Finder to find your nearest Cloud WiFi Hotspots.
3. Connect: When you’re at a Cloud WiFi Hotspot within device setting check WiFi is turned on then select 'The Cloud' from the list of available WiFi networks, open your internet browser then select 'Sky Broadband - unlimited WiFi' from The Cloud landing page.
-
Setting up WiFi from The Cloud
on your compatible Android smartphone1. Download the app Go to the Google Play Store, download the free Sky Cloud WiFi app and follow the simple instructions.
2. Sign up: Sign in using your Sky iD. If you don’t have one yet, you’ll be able to create one.
3. Connect: Once you've signed up, your device will automatically connect you to Cloud WiFi Hotspots when you’re in range.
4. Find: Use the Hotspot Finder in the app to find your nearest Cloud WiFi Hotspots.
Here's the legal bit
^Sky TV
Sky Go: UK / Ireland only. Streamed via broadband/3G (charges may apply). Available on two registered compatible devices (content may vary). Some live TV programmes will be unavailable (go to - go.sky.com). iPhone (3GS or above), iPad, iPod touch (4th generation or above) require iOS 4.3 or later, and available on selected HTC and Samsung smartphones with OS2.2x or 2.3x. Sky on your Xbox 360 requires Xbox Gold Live subscription.
¹†Sky Talk
1UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Acceptable Use Policy applies.
†Unlimited calls of up to one hour to 20 popular international landline destinations: Austria, Australia, Belgium, Canada, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, USA. Also includes calls to mobiles in Canada and USA.
Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£14.50 per month). Connection charge from £39 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk
Sky Broadband
Speeds vary with location and line quality. No traffic management policy for Sky Broadband Unlimited or Sky Fibre Unlimited. External factors such as internet congestion can affect speed.
Sky network and selected fibre areas only. Sky Broadband Connect at £17 a month is available to customers outside our network area (£30 set-up cost for existing Sky TV customers). Connect has a monthly usage cap of 40GB and is subject to a Traffic Management Policy. Sky Fibre Unlimited not available to existing fibre customers except cable. Sky Line Rental payable (£14.50 per month). 12 month min subscriptions apply.
App available for Sky Broadband Unlimited/Connect/Unlimited Fibre customers on Apple devices with iOS 4.2.1 or later and compatible Android devices with OS2.1-2.x and 4.x. Available on 6 registered devices. Experience varies by location and number of users.
General
Your Sky box(es) must be connected to a fixed telephone line for 12 months. Sky+HD box supplied may vary from box shown. Sky+HD box prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). Minimum Sky TV/Sky+/HD Pack/Multiroom subscriptions 12 months. You must be 18 years or over. Channels/programmes & prices subject to change. Prices shown apply to customers paying by Direct Debit. For continuous debit/credit card mandate, 50p monthly charge applies. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Further terms apply. Calls to Sky 0844 numbers are inclusive for Sky Talk Weekends and Freetime customers and for Sky Talk Anytime (formerly Unlimited) customers at all times. Calls to 0844 numbers cost 5.1p per minute plus 13.1p connection for BT customers at all times. Calls from other providers may vary. Correct at 21 August 2012.