Sky Broadband Facts
What do I get?
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| Availability |
Only available to customers in our network area - now covers 83% of the UK |
Only available to customers in our network area - now covers 83% of the UK |
Available in our Fibre network area only |
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| Cost per month |
£7.50 When you take a Sky TV package with Sky Talk and Sky Line Rental (from £14.50 a month) |
Free When you take a Sky TV package with Sky Talk and Sky Line Rental (from £14.50 a month) |
£20 + Sky Talk and Sky Line Rental (from £14.50 a month) |
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| Usage limit | Unlimited usage | 2GB monthly usage | Unlimited usage | ||
| Inclusive features |
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| More about Sky Broadband Unlimited | More about Sky Broadband Lite | More about Sky Fibre Unlimited |
Broadband availability depends on your location. Speeds vary with location and line quality. No traffic management policy for Sky Broadband Unlimited or Sky Fibre Unlimited. External factors such as internet congestion can affect speed. 12 month minimum subscriptions apply.
Check what speed you can get and if you're in Sky's network area
Check your landline number | Check your address
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What do I need?
Essentials
Sky Broadband
Choose from Sky Broadband Unlimited or Lite, or Sky Broadband Connect if you're outside of our network area.
Sky Talk & Line Rental
Choose between our two call plans - Sky Talk Weekends or Anytime, and
Sky Line Rental.Make it even better
Sky±HD box
Add a Sky±HD box and any Sky TV package for access to TV on demand.
Getting set up with Sky Broadband
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Here are a few tips on setting up your Sky Broadband connection. For more information, take a look at our handy Help & Support broadband set-up checklist.
1. Check your Sky Broadband activation date. You can find this in your Welcome Letter or in the Order Tracking section of My Sky.
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2. Your Sky Hub should arrive just before your broadband is activated. It comes with a booklet with instructions for setting up your Sky Hub.
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3. It's important to leave your Sky Hub permanently switched on especially in the first 10 days so we can give you the best broadband speeds and performance for your line. Your speed may vary while we do this.
Top things you can do with Sky Broadband
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Connect all your wireless devices with the Sky Wireless Router.
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We'll try to increase your broadband speed over the first 10 days. You can monitor your speed at My Sky.
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Connect your Sky± box to your broadband router to unlock a world of entertainment on demand.
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Protect your PC with your free trial of McAfee Internet Security Suite .
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Download the Sky Cloud WiFi app for iOS and Android devices to get online at Cloud WiFi hotspots.
Here's the legal bit
¹†Sky Talk
1UK geographic landline calls of up to an hour to 01, 02, 03 & 0870 numbers only (excludes Channel Islands, indirect access & dial-up internet numbers). Acceptable Use Policy applies.
†Unlimited calls of up to one hour to 20 popular international landline destinations: Austria, Australia, Belgium, Canada, Czech Republic, Denmark, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, USA. Also includes calls to mobiles in Canada and USA.
Sky Talk: 12 month minimum term applies to new Sky Talk customers and to existing customers taking up Sky Line Rental. Sky Talk is only available to customers paying by Direct Debit/continuous credit card mandate. Calls only packages not available to BT line rental customers with BT Basics or if outgoing calls are barred. Sky Line Rental required (£14.50 per month). Connection charge from £39 may apply for customers without an active BT compatible line. Codes of Practice for sales and marketing and premium rate/NTS services can be found at sky.com/skytalk
Sky Broadband
Speeds vary with location and line quality. No traffic management policy for Sky Broadband Unlimited or Sky Fibre Unlimited. External factors such as internet congestion can affect speed.
Sky network and selected fibre areas only. Sky Broadband Connect at £17 a month is available to customers outside our network area (£30 set-up cost for existing Sky TV customers). Connect has a monthly usage cap of 40GB and is subject to a Traffic Management Policy. Sky Fibre Unlimited not available to existing fibre customers except cable. Sky Line Rental payable (£14.50 per month). 12 month min subscriptions apply.
App available for Sky Broadband Unlimited/Connect/Unlimited Fibre customers on Apple devices with iOS 4.2.1 or later and compatible Android devices with OS2.1-2.x and 4.x. Available on 6 registered devices. Experience varies by location and number of users.
General
Your Sky box(es) must be connected to a fixed telephone line for 12 months. Sky+HD box supplied may vary from box shown. Sky+HD box prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). Minimum Sky TV/Sky+/HD Pack/Multiroom subscriptions 12 months. You must be 18 years or over. Channels/programmes & prices subject to change. Prices shown apply to customers paying by Direct Debit. For continuous debit/credit card mandate, 50p monthly charge applies. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Further terms apply. Calls to Sky 0844 numbers are inclusive for Sky Talk Weekends and Freetime customers and for Sky Talk Anytime (formerly Unlimited) customers at all times. Calls to 0844 numbers cost 5.1p per minute plus 13.1p connection for BT customers at all times. Calls from other providers may vary. Correct at 21 August 2012.