Rip-Off Britain

An elderly homeowner says a maintenance firm took her money and ran.

The man fighting to clear his name after fake loan payments were taken from his wages.

Claim denied due to home’s past building work. Insurance clause means a £10,000 repair cost for damage that a couple thought was covered.

The puzzled mother and son trying to track down a missing tax rebate from HMRC.

Unhappy customers say courier giant won’t take responsibility for lost parcels.

The fake websites luring shoppers with so-called expert reviews.

Scams: ‘Ghost’ MOTs for sale! The team investigate the serious flaw in the MOT system putting drivers at risk.

The homeowners left stunned by the warehouses built behind their garden fence.

Woman threatened with debt collectors by a toy retailer even after cancelling her order.

Insurer won’t help as our home falls apart. The couple who fear they can never sell their house due to cracks caused by subsidence.

The couple unable to re-mortgage – because of how their home was built.

The fraudsters stopping holidays by posing as airline customer services on social media.

The woman whose garden was flooded with sewage because of a wet wipe blockage.

The people feeling short-changed by the holiday company that they say promised a profit.