Rip-Off Britain

An elderly homeowner says a maintenance firm took her money and ran.

The man fighting to clear his name after fake loan payments were taken from his wages.

Claim denied due to home’s past building work. Insurance clause means a £10,000 repair cost for damage that a couple thought was covered.

The puzzled mother and son trying to track down a missing tax rebate from HMRC.

Our flight took off while the board still said ‘Please Wait’. The passengers told to wait in departures for a delayed flight that took off without them.

Unhappy customers say courier giant won’t take responsibility for lost parcels.

The fake websites luring shoppers with so-called expert reviews.

‘Ghost’ MOTs for sale! The team investigate the serious flaw in the MOT system putting drivers at risk.

The homeowners left stunned by the warehouses built behind their garden fence.

Woman threatened with debt collectors by a toy retailer even after cancelling her order.

Insurer won’t help as our home falls apart. The couple who fear they can never sell their house due to cracks caused by subsidence.

The couple unable to re-mortgage – because of how their home was built.

The fraudsters stopping holidays by posing as airline customer services on social media.

The woman whose garden was flooded with sewage because of a wet wipe blockage.

The people feeling short-changed by the holiday company that they say promised a profit.

How a woman put her home on the line for a friend who turned out to be a con artist.

The massive £2.1 million fraud that left a vulnerable woman and her children reeling.

The roadside rescue that became a robbery, and how a man's van was targeted by thieves.

Scammers wiped my teenager's account, and the bank won't help! A teenager is defrauded by scammers. Why wouldn't his bank give him his money back?

Flying through a storm left me fearing for my life. The passengers whose airline said it was fine to fly despite a severe storm.

Scammers raided my aunt’s bank account after she had died. The team investigate how scammers stole thousands from one woman after she had died.

The homeowner left questioning a trusted comparison site after a builder's botched work.

This town smells like bin juice! The team investigate why residents living next to a landfill site are kicking up a stink.

The team look into the postcode lottery behind electric vehicle home charging.

The couple who say their stay in a holiday villa turned out to be a health risk.

The fake dog shelter charity mistreating animals to encourage more donations.

How a botched part exchange left one couple paying monthly for a car they no longer owned.

The team look at residents’ complaints over a developer destroying a row of trees.

How to spot the marketplace sellers who are not what they appear to be online.

The couple facing an £11,000 bill after an airport parking company crashed their car.