Keeping you connected during COVID-19
Working from home? Entertaining and educating the kids? Need to check your account? We know how important it is for you to keep connected right now. Here are links to all the things you can do online so everything’s easy.
Manage your account
Has COVID-19 left you worried about your bills? It’s easy to check or change your package online.
Track your order
Our engineers are working as fast as they can but due to COVID-19, things are a little delayed. Track your order below to see when to expect a delivery.
Check your connection
Got a video call with a colleague? Kids all online at the same time? Test your broadband to check everything’s running smoothly.
Sort your satellite signal
Does your screen say “No Satellite Signal”? If you use Sky Q, watch our video to see how you can get your TV back on.
Boost your broadband speed
Want to go faster? Find out how you can make the most of your broadband.
Understand your first bill
Things not adding up? Watch our video to understand your first bill.
Be in the know
Join our Sky Community to connect with experts and get top tips. And sign up for updates so you know about our new products and services before anyone else.
Frequently asked questions
Sky Broadband & Talk