Keeping you connected during COVID-19

Working from home? Entertaining and educating the kids? Need to check your account? We know how important it is for you to keep connected right now. Here are links to all the things you can do online so everything’s easy.

Manage your account

Has COVID-19 left you worried about your bills? It’s easy to check or change your package online.

> Manage your account

Manage your account

Track your order

Our engineers are working as fast as they can but due to COVID-19, things are a little delayed. Track your order below to see when to expect a delivery.

> Track your order

Track your order

Check your connection

Got a video call with a colleague? Kids all online at the same time? Test your broadband to check everything’s running smoothly.

>Test your broadband

Check Broadband connection

Sort your satellite signal

Does your screen say “No Satellite Signal”? If you use Sky Q, watch our video to see how you can get your TV back on.

> Sky+ customer? Find out more

Boost your broadband speed

Want to go faster? Find out how you can make the most of your broadband.

> Boost your speed

Boost your broadband speed

Understand your first bill

Things not adding up? Watch our video to understand your first bill.

> Or, manage your account online

Be in the know

Join our Sky Community to connect with experts and get top tips. And sign up for updates so you know about our new products and services before anyone else.

>Join the Sky Community

Join Sky Community