Offer Terms and Conditions - UK

  • Offers

     

    Watch: UK only. Requires an active airtime plan with minimum 50MB data available. Streaming adverts prior to and within on demand content, and watching ads within some Sky Apps may use your data allowance. See sky.com/watchmobile for more information. Content depends on Sky TV package. Compatible apps, device and software requirements at sky.com/watchmobile. Excludes downloads which require Wi-Fi. Some Sky Apps are not available on the Huawei P40 Range. More details available: https://consumer.huawei.com/uk/campaign/favourite-apps/

    Sky TV (Sky Signature): £26 pm with a new 18-month minimum term. Prices may change during this period. Standard price (currently £31pm) applies when not signing up to a new min term or outside of min term. Prices may change during this period. Set-up: New customers: £20; Existing Sky Q customers: £20; Existing Sky+HD customers upgrading to Sky Q: £119. Non-standard set up may cost extra. Subject to status. Upfront payment may be required. General: Selection of shows/series available & varies each month. Requires Sky box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 24Mb/s. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Calls to Sky cost 7ppm plus your provider’s access charge. Further terms apply.

    £25 Ultimate TV: Offer ends 17/06/2021. Standard set-up: £20 for new and existing Sky Q customers; £49 for existing Sky+ customers (call 08007 591 238 to redeem offer). £25pm includes Sky Signature and the Ultimate TV Add-On. £2pm off the Ultimate TV Add-on for 18 months (£4 extra pm) when joining or recontracting Sky Signature (£21pm). Offer not available with any other offers. You must keep both packs for 18 months to continue getting this offer. If you remove Ultimate TV Add-On, you will pay standard in-contract price for Sky Signature (£26pm). Out of contract price currently £37pm (Sky Signature: £31pm; Ultimate TV Add On: £6pm). Requires new 18 month minimum term on Sky Signature. Prices may change during this period. 31 days’ notice to cancel Ultimate TV Add On. Selection of shows/series available & varies each month. Requires compatible Sky box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 25Mb/s. Netflix available without new minimum term for Sky Signature by purchasing directly from Netflix. Subject to status. Upfront payment may be required. General: Non-standard set-up may cost extra. Weekend set up/service visits cost £15 extra. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Correct at 04/05/2021. Further terms apply.

    £42 Superfast Broadband & Sky TV Offer: Sky TV & Superfast Broadband Offer: Offer ends 20 May 2021. Sky Fibre areas only. Speeds vary by location. TV set-up: £20 for new customers. Broadband: £9.95 router delivery; £10 connection fee. £39.95 offer eligibility fee for existing customers. Separate 18-month contracts for Sky Signature (£21 per month (pm)), Sky Broadband Superfast (£21pm including line rental), Sky Pay As You Talk (£0pm). All Sky Q kit is loaned and must be returned at the end of your subscription. Standard price applies after 18 months (currently: Sky Signature (£31 per month (pm)), Sky Broadband Superfast (£33pm), and Sky Pay as you Talk (£0pm). Offer not available with any other offers. £12pm saving: versus £54pm payable if ordered separately (currently: Sky Signature (£26 per month (pm)), Sky Broadband Superfast (£28pm including line rental), Sky Pay As You Talk (£0pm)). Sky Broadband Superfast Average Speeds: 59Mbps (download) and 16Mbps (upload). See sky.com for more details, usage policies and to check your speeds. All Sky Q kit and hub is loaned at no cost and must be returned at the end of your subscription. You own the dish. General: Subject to status. Upfront payment may be required. Compatible line required; otherwise £20 connection charge may apply. Non-standard set-up may cost extra. Weekend set-up/service visits cost £15 extra. Connect to TV using HDMI cable. Prices may vary if you live in a flat. You must get any consents required (e.g. landlords). UK residential customers only. Correct at 29 March. Further terms apply.

    Sky Broadband Superfast: Available in Sky Fibre Areas only. Set-up fee of £9.95 router delivery plus £10 connection fee may be required. Average download speed: 59Mb/s. Average upload speed: 16Mb/s. Speeds vary by location. You will receive the fastest Sky Fibre service available in your area. Five times faster: based on comparison of Sky Broadband Superfast: average download speed (59Mb/s) and upload speed (16Mb/s) against Sky Broadband Essential: average download speed (11Mb/s) and upload speed (0.8Mb/s).

    Speed Guarantee: If, after the first 14 days after activation, your broadband throughput line speed drops below your guaranteed minimum download speed, for 3 consecutive days or more, you can claim money back by calling Sky. You must be within your minimum term and can claim twice within it. Money back will be one month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. For more information go to sky.com/speedguaranteehelp.

    Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 18.5 per cent of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. 12x faster: Based on comparison of Sky’s Ultrafast Broadband: average download speed (145Mbps) and upload speed (27Mbps) against Sky Broadband Essential: average download speeds (11Mbps) and upload speeds (0.8Mbps). Upfront payment may be required. Prices may change during your contract. Available to new and existing customers signing up to separate 18-month terms for to Sky Broadband Ultrafast (£35 per month (pm)) and Sky Pay as You talk (£0pm), Set-up fee: £19.95 (activation and packaging). Standard prices apply after 18 months (currently £44pm for Sky Broadband Ultrafast). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.

    Sky Broadband Ultrafast Speed Guarantee: If after the first 14 days after activation, your broadband throughput line speed drops below the guaranteed minimum download speed (100Mbps for Sky Broadband Ultrafast), for 3 consecutive days or more, you can claim money back by calling Sky. You must be within your minimum term and can claim twice within it. Money back will be one month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set-up costs too (if applicable). Total loss of service and Major Services Outages do not count towards 3-day periods. Speed check must be done using sky.com/mybroadband, the My Sky app or by speaking to one of our service advisors. General: Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK residential customers only. Further terms apply.

    Sky Broadband Essential: Available in Sky Network Areas only. £9.95 router delivery plus £10 connection fee may be required. Average download speed: 11 Mb. Average upload speed: 0.8Mb

    WiFi Guarantee: Requires Sky Broadband: Essential / Superfast / Ultrafast & Boost. Sky Broadband / Fibre areas. Min. 3Mb/s or money back. Claim any time during 18 month min. term. Refund on Boost subscription paid during current min. term up to date of claim. One claim per address. Claim only valid if using Sky router and booster(s). See sky.com/boostwifi. Safe switching, no engineer required for most customers: Excludes customers who need a new phone line or fibre installation at their property.

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