Offer Terms and Conditions - UK

  • Offers

    £39 Sky TV & Broadband: Offer ends 11/02/2021. Sky Fibre areas only. Speeds vary by location. TV set-up: £20 for new customers. Broadband: £9.95 router delivery; £10 connection fee. £39.95 offer eligibility fee for existing customers. Separate 18-month contracts for Sky Signature (£18 per month (pm)), Sky Broadband Superfast (£21pm including line rental), Sky Pay As You Talk (£0pm) vs £52pm if ordered separately. All Sky Q kit and hub is loaned at no cost and must be returned at the end of your subscription. Standard price applies after 18 months (currently: Sky Signature (£30 per month (pm)), Sky Broadband Superfast (£32pm including line rental), Sky Pay As You Talk (£0pm)). Offer not available with any other offers. Sky Talk: Compatible line required; otherwise £20 connection charge may apply. Sky Broadband Superfast: Average Speeds: 59Mbps (download) and 16Mbps (upload). See sky.com for more details, usage policies and to check your speeds.. General: Subject to status. Upfront payment may be required. Non-standard set-up may cost extra. Weekend set-up/service visits cost £15 extra. Connect to TV using HDMI cable. You own the Sky dish Prices may vary if you live in a flat. You must get any consents required (e.g. landlord¿s). UK residential customers only. Email address required so we can keep in touch about your services. Further terms apply.

    £18 Sky Sports Premier League and Sky Sports Football channel offer: Offer ends 7 March. Sky Sports Premier League and Sky Sports Football: £18 extra a month for 18 months, cancellation requires 31 days notice. Prices may change during this period. Standard in-contract prices apply (£22 for Sky Sports Premier League and Sky Sports Football) after 18 months. General: UK, Channel Islands and Isle of Man residential customers only. Correct at 13 January 2020. Further terms apply.

    Sky Broadband Superfast: Offer ends: 27/1/21. Subject to status. Speeds vary by location. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Excludes existing Sky Broadband customers on a Sky Talk Internet Calls package. Average speeds: 59Mbps (download) and 16Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. 5x faster: Based on comparison of Sky’s Superfast Broadband: average download speed (59Mbps) and upload speed (16Mbps) against Sky Broadband Essential: average download speeds (11Mbps) and upload speeds (0.8Mbps). Upfront payment may be required. Prices may change during your contract. Available to new and existing customers signing up to separate 18-month terms for to Sky Broadband Ultrafast (£25 per month (pm)) and Sky Anytime Extra (£0pm), Set-up fee: £19.95 (activation and packaging). Standard prices apply after 18 months (currently £32pm for Sky Broadband Superfast and £10pm for Sky Anytime Extra). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.

    Sky Broadband Ultrafast: Offer ends: 27/1/21. Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 18.5% of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Save over £210: Based on saving £12pm on standard monthly price of Anytime Calls (£0), usually £10pm and Sky Broadband Ultrafast (£33), usually £35pm, for 18 months, when purchasing Sky Broadband Ultrafast and Anytime Calls for £33pm. Excludes existing Sky Broadband customers on a Sky Talk Internet Calls package. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. 12x faster: Based on comparison of Sky’s Ultrafast Broadband: average download speed (145Mbps) and upload speed (27Mbps) against Sky Broadband Essential: average download speeds (11Mbps) and upload speeds (0.8Mbps). Upfront payment may be required. Prices may change during your contract. Available to new and existing customers signing up to separate 18-month terms for to Sky Broadband Ultrafast (£33 per month (pm)) and Sky Anytime Extra (£0pm), Set-up fee: £19.95 (activation and packaging). Standard prices apply after 18 months (currently £44pm for Sky Broadband Ultrafast and £10pm for Sky Anytime Extra). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.

    Sky Broadband Ultrafast Speed Guarantee: If after the first 14 days after activation, your broadband throughput line speed drops below the guaranteed minimum download speed (100Mbps for Sky Broadband Ultrafast), for 3 consecutive days or more, you can claim money back. You must be within your minimum term and can claim twice within it. Money back will be one month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set-up costs too (if applicable). Total loss of service and Major Services Outages do not count towards 3-day periods. Speed check must be done using sky.com/mybroadband, the My Sky app or by speaking to one of our service advisors. General: Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK residential customers only. Further terms apply.

    Speed Guarantee: If, after the first 14 days after activation, your broadband throughput line speed drops below your guaranteed minimum download speed, for 3 consecutive days or more, you can claim money back. You must be within your minimum term and can claim twice within it. Money back will be one month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. For more information go to sky.com/speedguaranteehelp.

    Sky Broadband Essential: Available in Sky Network Areas only. £9.95 router delivery plus £10 connection fee may be required. Average download speed: 11 Mb. Average upload speed: 0.8Mb

    Sky Broadband Boost: Sky Broadband Essential or Sky Broadband Superfast required. £5 a month. New 18 month minimum term applies for Sky Broadband, Sky Broadband Boost and Line Rental. Includes waiving surcharge for evenings and weekends engineer visits and remote line monitoring, fault diagnosis and fix where available (If a fault is identified this may require an outage of up to 3 minutes). Sky Mobile customers receive 2GB of data credited to Sky Piggybank for each full outage of 30 minutes or longer capped at 3 credits per calendar month and 18 credits in any 18 month period (allow 24 hours for credit). Sky Broadband Buddy requires activation. Allows filtering of content and limiting screen time for every device connected to Sky Broadband Hub 2 or above. IOS or Android app required. Sky recommends that all devices connected to internet are protected by anti-virus software at all times.

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