Offer Terms and Conditions - UK

  • Offers

    £25 Ultimate TV: Set-up fees: up to £49 for new and existing customers. To redeem please call 08007 591 263. Offer ends 29/4/21. £25pm includes Sky Signature (£21pm; new 18M min term, £25pm if Ultimate TV Add On is cancelled); Ultimate TV Add On (£4pm; 31 days’ notice to cancel). Prices may change. Kit loaned at no cost. Requires Q box connected to broadband (min. speed: SD 3Mb/s; HD 8Mb/s). Terms apply. New and existing Customers Sky Ultimate TV offer: £25 pm; includes Sky Signature and the Ultimate TV Add On. Requires 18 month minimum term on Sky Signature (£21pm) and the Ultimate TV Add On (£4pm).Out of contract price currently £37pm. Prices may change during this period. Set-up fees: New customers: £20; Existing Sky Q customers: £20; Existing Sky HD customers upgrading to Sky Q: £20 (usually £99) plus £29 admin fees. Subject to status. Upfront payment may be required. Offer not available in conjunction other Sky offers. Selection of shows/series available & varies each month. Requires compatible Sky Q box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 24Mb/s. Sky Q kit loaned at no cost, you own the dish. General: Non-standard set-up may cost extra. Weekend set-up/service visits cost £15 extra. Connect to TV using HDMI cable. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Correct at 12.02.21. Further terms apply.

    £43 Superfast Broadband, Sky TV & Netflix Offer: Offer ends 15/04/2021. Sky Fibre areas only. Speeds vary by location. Set up: Up to £68.95 (TV set-up: £20 for new and existing Sky Q customers; £49 for existing Sky+ customers (call 08007 591 263 to redeem offer). Broadband set-up: £9.95 router delivery; £10 connection fee.) Separate 18-month contracts for Sky Signature (£21 per month (pm) (Including £2pm off the Ultimate TV Add-on for 18 months (£4 extra pm) when joining or recontracting Sky Signature), Sky Broadband Superfast (£21pm including line rental), Sky Pay As You Talk (£0pm). £3pm saving: versus £46pm payable if ordered separately. You must keep both Sky Signature and Ultimate TV Add-on for 18 months to continue getting this offer. If you remove Ultimate TV Add-On, you will pay standard in-contract price for Sky Signature (£25pm). Requires new 18 month minimum term on Sky Signature. Prices may change during this period. 31 days’ notice to cancel Ultimate TV Add On. Selection of shows/series available & varies each month. Requires compatible Sky box connected to broadband (min. recommended speed: SD: 3 Mb/s; HD: 8Mb/s UHD: 25Mb/s. Netflix available without new minimum term for Sky Signature by purchasing directly from Netflix. Standard out of contract price applies after 18 months (currently: Sky Signature: £30pm; Ultimate TV Add On: £6pm, Sky Broadband Superfast (£32pm including line rental), Sky Pay As You Talk (£0pm)). Offer not available with any other offers. Sky Broadband Superfast Average Speeds: 59Mbps (download) and 16Mbps (upload). See sky.com for more details, usage policies and to check your speeds. Subject to status. Upfront payment may be required. General: Non-standard set-up may cost extra. Weekend set up/service visits cost £15 extra. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Correct at 03/03/2021. Further terms apply.

    £18 Sky Sports Premier League and Sky Sports Football channel offer: Sky Sports Premier League and Sky Sports Football: £18 extra a month for 18 months, cancellation requires 31 days notice. Prices may change during this period. Standard in-contract prices apply (£22 for Sky Sports Premier League and Sky Sports Football) after 18 months. General: UK, Channel Islands and Isle of Man residential customers only.  Further terms apply.

    Apple iPhone 12 Series: Subject to status and credit check. Price may change during this period. Advertised prices include 20GB data plan (£12pm) and based on Swap24 plan. 36-month interest free loan required for handset. Data Plan required for duration of Swap plan, subject to 12-month minimum term. Option to buy phone without a loan. See sky.com/swaphelp for details. Phone subject to availability. 18 . Direct Debit. Terms apply. Double Data: Offer ends 18.03.2021. Customers taking the 10GB plan will get double data (20GB instead of 10GB). Double data lost if you Mix to a different plan. Not available with any other offers. Only available when purchasing selected devices from the iPhone 12 Series.

    Samsung Galaxy S21 Ultra 5G: Subject to status and credit check. Price may change during this period. Advertised prices include 20GB data plan (£12pm) and based on Swap24 plan. 36-month interest free loan required for handset. Data Plan required for duration of Swap plan, subject to 12-month minimum term. Option to buy phone without a loan. See sky.com/swaphelp for details. Phone subject to availability. 18 . Direct Debit. Terms apply. Double Data: Offer ends 18.03.2021. Customers taking the 10GB plan will get double data (20GB instead of 10GB). Double data lost if you Mix to a different plan. Not available with any other offers. Only available when purchasing selected devices from the Samsung Galaxy S21 5G Series.

    Watch: UK only. Requires an active airtime plan with minimum 50MB data available. Streaming adverts prior to and within on demand content, and watching ads within some Sky Apps may use your data allowance. See sky.com/watchmobile for more information. Content depends on Sky TV package. Compatible apps, device and software requirements at sky.com/watchmobile. Excludes downloads which require Wi-Fi. Some Sky Apps are not available on the Huawei P40 Range. More details available: https://consumer.huawei.com/uk/campaign/favourite-apps/

     

    £43 Sky TV & Sky Sports: Sky Signature TV and Sky Sports for £43 a month for 18 months. Sky Offer ends 15/04/2021. Set-up fees: New customers: £20; Existing Sky Q customers: £20; Existing Sky  customers upgrading to Sky Q: up to £49 (call 08007 591 263 to redeem offer). New separate 18-month minimum terms for Sky Signature (£21pm) and Sky Sports Complete (£22pm). Offer pricing valid for first 18 months. Offer not available with any other offers. You must keep both packs for 18 months to continue getting this offer. If you remove Sky Sports Complete, you will pay standard in-contract price for Sky Signature (£25pm). Standard out of contract pricing applies to Sky Signature (£30pm), Sky Sports Complete (£30pm). Prices may change during this period. Selection of shows/series available & varies each month. On demand content requires compatible Sky box connected to broadband (min. recommended speed: SD: 3Mbps; HD: 8Mbps UHD: 24Mbps. Subject to status. Upfront payment may be required. General: Non-standard set-up may cost extra. Weekend set up/service visits cost £15 extra. Connect to TV using HDMI cable. Sky Q kit is loaned to you at no cost and must be returned at the end of the relevant subscription. You own the Sky dish. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK, Channel Islands and Isle of Man residential customers only. Email address required so we can keep in touch about your services. Correct at 18/03/2021. Further terms apply.

    Sky Broadband Superfast: Offer ends 31/03/21. Available to new and existing customers signing up to 18-month terms for to Sky Broadband Superfast (£26 per month (pm); includes line rental). Set-up fee of £9.95 router delivery plus £10 connection fee may be required. Prices may change during this period. Standard prices apply after 18 months (currently £28pm for Sky Broadband Superfast). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.

    Speed Guarantee: If, after the first 14 days after activation, your broadband throughput line speed drops below your guaranteed minimum download speed, for 3 consecutive days or more, you can claim money back by calling Sky. You must be within your minimum term and can claim twice within it. Money back will be one month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set up costs too. Total loss of service and Major Service Outages do not count towards 3 day periods. Speed check must be done using sky.com/mybroadband, the MySky app or by speaking to one of our service advisors. For more information go to sky.com/speedguaranteehelp.

    Sky Broadband Ultrafast: Subject to status. Speeds vary by location. Sky Broadband Ultrafast is available to 18.5 per cent of UK homes. Not available to customers without a mobile signal at home or reliant on their landline for emergency services. Talk service uses your broadband connection to make calls. Average speeds: 145Mbps (download) and 27Mbps (upload). Average download speed: shown for fixed line connection to your Hub; excludes WiFi performance which varies by device and home environment. 12x faster: Based on comparison of Sky’s Ultrafast Broadband: average download speed (145Mbps) and upload speed (27Mbps) against Sky Broadband Essential: average download speeds (11Mbps) and upload speeds (0.8Mbps). Upfront payment may be required. Prices may change during your contract. Available to new and existing customers signing up to separate 18-month terms for to Sky Broadband Ultrafast (£35 per month (pm)) and Sky Pay as You talk (£0pm), Set-up fee: £19.95 (activation and packaging). Standard prices apply after 18 months (currently £44pm for Sky Broadband Ultrafast). Compatible line required; otherwise £20 connection charge may apply. See sky.com for more details, usage policies and to check your speeds.

    Sky Broadband Ultrafast Speed Guarantee: If after the first 14 days after activation, your broadband throughput line speed drops below the guaranteed minimum download speed (100Mbps for Sky Broadband Ultrafast), for 3 consecutive days or more, you can claim money back by calling Sky. You must be within your minimum term and can claim twice within it. Money back will be one month’s Sky Broadband and Talk product subscription (excluding Sky Broadband Boost), or, if within the first 30 days of activation, set-up costs too (if applicable). Total loss of service and Major Services Outages do not count towards 3-day periods. Speed check must be done using sky.com/mybroadband, the My Sky app or by speaking to one of our service advisors. General: Sky Hub is loaned to you at no cost, it must be returned at the end of the broadband subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. You must get any consents required (e.g. landlord’s). UK residential customers only. Further terms apply.

    Sky Broadband Essential: Available in Sky Network Areas only. £9.95 router delivery plus £10 connection fee may be required. Average download speed: 11 Mb. Average upload speed: 0.8Mb

    WiFi Guarantee: Requires Sky Broadband: Essential / Superfast / Ultrafast & Boost. Sky Broadband / Fibre areas. Min. 3Mb/s or money back. Claim any time during 18 month min. term. Refund on Boost subscription paid during current min. term up to date of claim. One claim per address. Claim only valid if using Sky router and booster(s). See sky.com/boostwifi. Safe switching, no engineer required for most customers: Excludes customers who need a new phone line or fibre installation at their property.

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