Subject to status. Upfront payment may be required. Prices may go up during your subscription. Non-standard set-up may cost extra. Prices may vary if you live in a flat. Sky functionality requires two satellite feeds. You must get any consents required (e.g. landlord's). Under 5 minutes was the average time to recontract online based on orders placed from January to September 2021.

This page contains key facts (below) as well as links to some important information about the Sky Mobile subscriptions and services for new customers in the United Kingdom, including the Sky Mobile terms and conditions (PDF) (for access to mobile calls, texts and data services). Please take a few minutes to read this important information carefully.

If you have any questions or want to talk about any of this, please contact us.

No price rises mid-contract: Your Data Plan price will not increase during your new or existing minimum term. See sky.com/comparison for details. Other prices (e.g. call charges) may increase, and services may vary, including during your minimum term. We will let you know about any material changes before we make them. Details of call rates and optional charges can be found on sky.com.​

Awards: Which? Recommended Mobile Phone Provider April, 2022. Expert Reviews Mobile Network Awards: Best Value September, 2021. Choose Mobile Awards: Best Value April, 2022.​

Free calls and texts from the UK to Pakistan applies to all Sky Talk and Sky Mobile customers in the UK, between 31/08/22 and 30/09/22. Texts and calls already made from the UK to Pakistan between 31/08/22 and 02/09/22 will be credited to your account. Sky Mobile and/or Sky Talk terms apply.

Offers:

Samsung Trade In: Purchase a Samsung Galaxy S23 Series, S22, S21 FE, Z Flip 4 or Z Fold 4 device and claim an additional bonus payment on top of the trade in value when you trade in an eligible Smartphone. Samsung Electronics (UK) Limited. Purchase between 01.02.23– 31.03.23 and claim from Samsung by 14.04.23. Level of reward will vary based on model and condition of trade in. See samsungtradeinoffer.co.uk/promo/skymobile for more detail.

OPPO Find X5 Pro Save £96: Offer ends 09/03/2023 at 23:59 . Save £96: Based on a saving of £4 per month on OPPO Find X5 Pro (was £34 per month, now £30 per month) over 24 months. Saving based on Swap24 plan, subject to status and credit check. Not available with any other offers. Subject to availability. 18+. Direct Debit. Terms apply. 36-month interest free loan required for handset. Data Plan required for duration of Swap plan, subject to 12-month min term. Option to buy phone without a loan.

Samsung Galaxy Z Flip 4 - Save £504: Device saving offer ends 30/03/2023 at 23:59. Device saving based on a saving of £6 a month on Samsung Galaxy Z Flip 4 (was £34 per month, now £28 per month) over 24 months. Subject to status and credit check. Advertised saving based on Swap24 plan. Data plan offer based on saving of £10pm on 75GB plan (usually £26pm) over 36-month term, Swap24 handset loan. Terms apply. Data plan 12m min term. 18+. Further terms apply. 36-month interest free loan required for handset. Data Plan required for duration of Swap plan. Option to buy phone without a loan. Not available with any other offers. Subject to availability. 18+. Direct Debit. Terms apply.

Samsung Galaxy Tab A7 Lite LTE Save £54: Offer ends 30/03/2023 at 23:59. Based on a saving of £1.50 per month on Samsung Galaxy Tab A7 Lite LTE (was £5 per month, now £3.50 per month) over 36 months. Saving based on Swap36 plan, subject to status and credit check. Not available with any other offers. Subject to availability. 18+. Direct Debit. Terms apply. 48-month interest free loan required for handset. Data Plan required for duration of Swap plan, subject to 12-month min term. Option to buy device without a loan.

Samsung Galaxy Tab A8 Save £36: Save £36: Based on a saving of £1 per month on Samsung Galaxy Tab A8 (was £5.50 per month, now £4.50 per month) over 36 months. Saving based on Swap36 plan, subject to status and credit check. Not available with any other offers. Subject to availability. 18+. Direct Debit. Terms apply. 48-month interest free loan required for handset. Data Plan required for duration of Swap plan, subject to 12-month min term. Option to buy device without a loan.

OPPO Find X5 Lite - Free OPPO Watch: Customers that have purchased an OPPO Find X5 Lite from Sky Mobile between 00:01 (UK) on 17th February 2023 and 23:59 (UK) on 30th March 2023 will receive an OPPO Watch Free at no extra cost. OPPO Watch Free will be dispatched with your device. To be eligible to participate in the Promotion you must be an individual that is a resident (aged 18 or over) in the United Kingdom, Isle of Man or Channel Islands (“Participant”). Limited to one gift per handset. Maximum 4 claims per household. Customers that return their mobile device for any reason are not eligible to participate.

Samsung Galaxy S22 - Save £288: Offer ends 30/03/2023 at 23:59. Based on a saving of £7 a month on Samsung Galaxy S22 (was £31 per month, now £24 per month) over 24 months. Subject to status and credit check. Advertised saving based on Swap24 plan. Data plan offer ends 06/04/2023 at 23:59. Based on a saving of £5 a month on our 20GB data plan (£10 a month, was £15 a month) over 24 months. 36-month interest free loan required for handset. Data Plan required for duration of Swap plan, subject to 12-month min term. Option to buy phone without a loan. Not available with any other offers. Subject to availability. 18+. Direct Debit. Terms apply.

20GB for £10 a month - Save £60: Offer ends 06.04.2023 at 23:59. Subject to status and credit check. Data Plan subject to 12-month minimum term. Save £60 based on a saving of £5 per month on 20GB data plan (20GB for £10 a month, usually 20GB for £15 a month) over 12 months. Data offer lost if you Mix to another plan. Not available with any other offers. Offer only available on new plans. Your Sky Mobile data plan price will be fixed for 12 months (excludes VAT changes). Terms apply.

60GB of data for £20 a month: Subject to status and credit check. Data Plan subject to 12-month minimum term. Get 60GB for £20 a month, usually 40GB for £20 a month. Data offer lost if you Mix to another plan. Not available with any other offers. Offer only available on new plans. Your Sky Mobile data plan price will be fixed for 12 months (excludes VAT changes). Terms apply.

£5 off introductory 100MB data plan: For new and existing customers with any purchase of a phone or tablet. Offer lost if you upgrade or Mix your data plan (standard price currently £5pm). Price of 100MB plan subject to change

Save £360 with selected phones: Based on saving £10pm on 75GB plan (usually £26pm) over 36-month term, Swap24 handset loan. Subject to status and credit check. Advertised saving includes 75GB data plan (£16pm) and based on Swap24 plan. 36-month interest free loan required for handset. Data Plan, subject to 12-month min term. Offer only available when bought with the following phones: iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, Samsung Galaxy S23, Samsung Galaxy S23+, Samsung Galaxy S23 Ultra, Samsung Galaxy S21 FE, Samsung Galaxy Z Flip 4, Samsung Galaxy Z Fold 4, Oppo Find X5 Pro, Oppo Find X5, Oppo Reno8. Option to buy phone without a loan. Offer lost if you upgrade or Mix your data plan. Subject to availability. 18+. Direct Debit. Terms apply.

Samsung Galaxy S23 - Save £432: Subject to status and credit check. Advertised price includes 75GB data plan (£16pm) and based on Swap24 plan. Device saving offer ends 30/03/2023 at 23:59. Device saving based on a saving of £3 per month on Samsung Galaxy S23 (was £31, now £28 a month) with Swap24 plan over 24 months. 36-month interest free loan required for handset. Data plan offer based on saving of £10pm on 75GB plan (usually £26pm) over 36-month term, Swap24 handset loan. Data Plan required for duration of Swap plan, subject to 12-month min term. Option to buy phone without a loan. Subject to availability. 18+. Direct Debit. Terms apply.

Samsung Galaxy S23+ - Save £456: Subject to status and credit check. Advertised price includes 75GB data plan (£16pm) and based on Swap24 plan. Device saving offer ends 30/03/2023 at 23:59. Device saving based on a saving of £4 per month on Samsung Galaxy S23+ (was £39, now £35 a month) with Swap24 plan over 24 months. 36-month interest free loan required for handset. Data plan offer based on saving of £10pm on 75GB plan (usually £26pm) over 36-month term, Swap24 handset loan. Data Plan required for duration of Swap plan, subject to 12-month min term. Option to buy phone without a loan. Subject to availability. 18+. Direct Debit. Terms apply. 

Samsung Galaxy S23 Ultra- Save £456: Subject to status and credit check. Advertised price includes 75GB data plan (£16pm) and based on Swap24 plan. Device saving offer ends 30/03/2023 at 23:59. Device saving based on a saving of £4 per month on Samsung Galaxy S23 Ultra (was £47, now £43 a month) with Swap24 plan over 24 months. 36-month interest free loan required for handset. Data plan offer based on saving of £10pm on 75GB plan (usually £26pm) over 36-month term, Swap24 handset loan. Data Plan required for duration of Swap plan, subject to 12-month min term. Option to buy phone without a loan. Subject to availability. 18+. Direct Debit. Terms apply. 

iPhone 13 - Save £144 with 20GB data: Subject to status and credit check. Advertised price includes 20GB data plan (£10pm) and based on Swap24 plan. Save £144: Device saving based on a saving of £1 per month on iPhone 13 (was £24, now £23 a month) with Swap24 plan over 24 months. 36-month interest free loan required for handset. Data plan offer based on saving of £5pm on 20GB plan (usually £15pm) over 36-month term, Swap24 handset loan. Data Plan required for duration of Swap plan, subject to 12-month min term. Data plan offer lost if you upgrade or Mix your data plan. Option to buy phone without a loan. Subject to availability. 18+. Direct Debit. Terms apply.

iPhone 13 Mini - Save £144 with 20GB data: Subject to status and credit check. Advertised price includes 20GB data plan (£10pm) and based on Swap24 plan. Save £144: Device saving based on a saving of £1 per month on iPhone 13 Mini (was £21, now £20 a month) with Swap24 plan over 24 months. 36-month interest free loan required for handset. Data plan offer based on saving of £5pm on 20GB plan (usually £15pm) over 36-month term, Swap24 handset loan. Data Plan required for duration of Swap plan, subject to 12-month min term. Data plan offer lost if you upgrade or Mix your data plan. Option to buy phone without a loan. Subject to availability. 18+. Direct Debit. Terms apply.

iPhone 12 - Save £144 with 20GB data: Subject to status and credit check. Advertised price includes 20GB data plan (£10pm) and based on Swap24 plan. Save £144: Device saving based on a saving of £1 per month on iPhone 12 (was £21, now £20 a month) with Swap24 plan over 24 months. 36-month interest free loan required for handset. Data plan offer based on saving of £5pm on 20GB plan (usually £15pm) over 36-month term, Swap24 handset loan. Data Plan required for duration of Swap plan, subject to 12-month min term. Data plan offer lost if you upgrade or Mix your data plan. Option to buy phone without a loan. Subject to availability. 18+. Direct Debit. Terms apply.

Free Samsung Galaxy Buds2: Customers that have purchased a Samsung Galaxy A34 5G or Samsung Galaxy A54 5G from Sky Mobile between 00:01 (UK) on 17th March 2023 and 23:59 (UK) on 25th April 2023 will receive Samsung Galaxy Buds2 at no extra cost. Samsung Galaxy Buds2 will be dispatched with your device. To be eligible to participate in the Promotion you must be an individual that is a resident (aged 18 or over) in the United Kingdom, Isle of Man or Channel Islands (“Participant”). Limited to one gift per handset. Maximum 4 claims per household. Customers that return their mobile device for any reason are not eligible to participate.

Free Samsung Galaxy Buds2 Pro: Customers that have purchased a Samsung Galaxy S23, Samsung Galaxy S23+ or Samsung Galaxy S23 Ultra from Sky Mobile between 00:01 (UK) on 3rd March 2023 and 23:59 (UK) on 30th March 2023 will receive Samsung Galaxy Buds2 Pro at no extra cost. Samsung Galaxy Buds2 Pro will be dispatched with your device. To be eligible to participate in the Promotion you must be an individual that is a resident (aged 18 or over) in the United Kingdom, Isle of Man or Channel Islands (“Participant”). Limited to one gift per handset. Maximum 4 claims per household. Customers that return their mobile device for any reason are not eligible to participate.

iPhone 14 Pro Max - Save £432: Subject to status and credit check. Advertised price includes 75GB data plan (£16pm) and based on Swap24 plan. Save £432: Device saving based on a saving of £3 per month on iPhone 14 Pro Max (was £40, now £37 a month) with Swap24 plan over 24 months. 36-month interest free loan required for handset. Data plan offer based on saving of £10pm on 75GB plan (usually £26pm) over 36-month term, Swap24 handset loan. Data Plan required for duration of Swap plan, subject to 12-month min term. Data plan offer lost if you upgrade or Mix your data plan. Option to buy phone without a loan. Subject to availability. 18+. Direct Debit. Terms apply.

iPhone 14 Pro - Save £432: Subject to status and credit check. Advertised price includes 75GB data plan (£16pm) and based on Swap24 plan. Save £432: Device saving based on a saving of £3 per month on iPhone 14 Pro (was £37, now £34 a month) with Swap24 plan over 24 months. 36-month interest free loan required for handset. Data plan offer based on saving of £10pm on 75GB plan (usually £26pm) over 36-month term, Swap24 handset loan. Data Plan required for duration of Swap plan, subject to 12-month min term. Data plan offer lost if you upgrade or Mix your data plan. Option to buy phone without a loan. Subject to availability. 18+. Direct Debit. Terms apply.

Spacetalk Kid's Watch Save £24: Offer ends 30/03/2023 at 23:59. Save £24: Based on a saving of £1 per month on Spacetalk Kid's Watch (was £9 per month, now £8 per month) over 24 months. Saving based on Swap24 plan, subject to status and credit check. Not available with any other offers. Subject to availability. 18+. Direct Debit. Terms apply. 36-month interest free loan required for handset. Data Plan required for duration of Swap plan, subject to 12-month min term. Option to buy phone without a loan.

Sky VIP: Requires compatible smartphone, My Sky app and broadband/3G/4G (charges may apply). See sky.com/vipterms for full terms and eligibility. My Sky app available on compatible Apple and Android devices. Compatible device and software requirements at sky.com/help and the App Store. App features and functions vary by platform/device. Further terms apply.

Your Sky Mobile services and contract: Your Sky Mobile services are for your personal use as a consumer and are separate to any other Sky services you have. A 12 month minimum term applies to your Sky Mobile service.

If you end your Sky Mobile contract in your minimum term, you may have to pay us an early termination charge. You may be able to reduce this by changing data plan or removing recurring optional extras before you terminate. We may charge this, and any other one-off payment you owe us, to the card you used to pay for any upfront payment.

Your cancellation rights will be sent to you with your full terms and conditions. You agree your Sky services may start during your cooling off period, you may still cancel your services within this but you'll need to pay for any services used up to that point (e.g. call costs).

Your new contract for each order will be posted to your online account. Create a SkyiD to log in from sky.com. If you already have products or services from Sky Mobile, your existing contract(s) remain unchanged unless we tell you otherwise.

You must activate your SIM card within 31 days of receipt.

Your Sky Mobile services should be available within 24 hours of you activating the SIM card. Details about how to activate your SIM card will be sent with your SIM.

Phones and other devices we supply may be locked to our network. Visit Sky Help to find out if they are and, if so, when you can unlock your device and any fees you may have to pay.

Unless you have bought your device from us, please ensure your device is unlocked before you activate your Sky SIM. It can take several days for your current network to do this. If you activate your SIM when your device is locked, you will not be able to use calls and texts with Sky Mobile.

If you have purchased a ‘Like New’ phone, it comes with a 12 month Sky warranty against faults arising in the first 12 months from the date of purchase. For more information, including how to report a fault, see our help article on Sky Mobile warranty information.

If 'roam assist' or 'dial assist' are enabled on your device (see your settings), please carefully check the number you're calling to avoid making an international call by mistake. UK numbers should start 0044 or +44 (not 0046 or +46).

As this is a mobile service, it may not be available everywhere in the UK and in some places it is only available at certain times. Several factors could impact your coverage, for example, weather and geographic conditions or your location. You can check your predicted network coverage in your area using our Coverage Checker.

Unfortunately, there may be some rare occasions where our services will not work for you whilst you are abroad. You can check your current service availability in a particular destination before you travel by contacting us on 03442 414141. Wi-Fi calling is not currently supported outside the UK.

Please take care when using Sky Mobile services close to borders as you might pick up another network. You can stop this by changing the settings on your device so it selects 'National roaming only' or the 'Sky' network in the data roaming settings. Beware of automatic uncontrolled data roaming and downloads. You can switch off data roaming in your device settings.

Use Wi-Fi calling to make/send and receive calls and texts over a wireless internet connection (for example, home broadband). If you make an emergency call using Wi-Fi calling (999), we’ll use a normal mobile network first. If there's no signal, we’ll try using Wi-Fi but the emergency services can’t identify your location automatically so you will need to tell them where you are.

Wi-Fi calling will not work if the broadband connection fails or it loses power. You should keep a fixed line for emergency calls and never rely solely on Wi-Fi calling for these (only use Wi-Fi calling as a last resort). Please take a look at the Help section on sky.com for more information about Wi-Fi calling.

Unused data will be rolled over into your piggybank at the end of each billing period. You can choose to redeem this in increments of 1GB. Accumulated data expires after 3 years.

For security reasons SIM Cards may be replaced from time to time. If this happens we will tell you in advance and send a replacement.

Once your Sky Mobile services are active, it may take up to 24 hours to enable access to Sky+ recordings on your mobile. Downloads are not available via 3G or 4G.

Sky+ and Sky Go apps required to access Sky+ recordings on your mobile.

Paying for your services: We will bill you monthly in advance for all your data plan(s) and any recurring optional extras you have. Other charges, such as add-ons or non-inclusive call/text charges will be billed in arrears. Any offers will be shown on your statement. You are responsible for all activity using your services unless you tell us someone is not authorised to use them before charges are incurred.

You can view your bill at least 3 days before your monthly payment due date, make payments and manage your account through sky.com. Your Sky Mobile bill will be separate to your bill for any other Sky services.

Your Data Plan price will not increase during your new or existing minimum term. Other prices may increase and services may vary, including during your minimum term. We will let you know about any material changes before we make them. Details of call rates and optional charges can be found on sky.com.

The access charge for calls to 0845, 0870 and other 'service numbers' is 60p a minute.

With our International Saver, you get discounted rates for calls and texts to over 60 popular international destinations (to both landline and mobile numbers). See our tariff guide for full details.

Recurring optional extras (Unlimited Calls and Texts and the International Saver) stay on your account each month until cancelled. Please take a look at our tariff guide to see how much non-inclusive calls you make or texts you send will cost you, including our roaming rates. You can also see how much it will cost you to use our call forwarding service.

For your protection, some spend limits apply to each SIM card on your account. If you have multiple SIMs, higher total charges may be incurred. You can manage the spend on your Sky Mobile account via sky.com.

We will send you confirmation of your Direct Debit agreement separately.

Roll: Redeem data in 1GB increments. Use within 3 years.

Swap: Subject to status and credit check. 36 month interest free loan or outright handset purchase required for Swap24. Data Plan subject to 12 month minimum term. Sky will buy the old Sky phone and credit your loan account with proceeds. Loan must be paid in full to Swap. Phone condition criteria and market value adjustment may apply. Phone subject to availability. 18+. Terms apply. See sky.com/swaphelp for details.

Mix: 12-month minimum term. Downgrades effective from the following month.

Text to Switch: Text your current provider with PAC to 65075 to keep your existing no. or STAC to 75075 to leave without it. Code provided within 60 seconds. Code must be given to gaining provider to start switching process. See provider website for info.

Unlimited Calls and Texts: Unlimited Calls and Texts Inclusive calls to UK, Channel Isles and Isle of Man landlines (01, 02, & 03) and texts to UK, Channel Isles and Isle of Man mobile numbers (07). Subject to our acceptable use policy at sky.com/mobileterms.

Watch: UK only. Requires an active airtime plan with minimum 50MB data available. Content depends on Sky TV package. Some live TV programmes may be unavailable. Streaming ads prior to and within On Demand content and adverts contained within Sky apps may use data allowance. More information, Compatible apps, device and software requirements at sky.com/watchmobile. Downloads only available over Wi-Fi in the UK. Subject to fair use policy.

Complaints: Information on how we deal with complaints and options for alternative dispute resolution can be found in our Complaints Code of Practice. You can also visit our How to make a complaint Help article or the Online Dispute Resolution website.

General: The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance or employment. Read our help article to find out how your information will be used by us, as well as information on these fraud prevention agencies, and your data protection rights.

Sky may use your contact details to contact you about content, products and services that we think you'd like, including for a reasonable period after you cease to be a Sky customer. By becoming a customer, you are agreeing to this unless you opt out by calling us on 03442 414141 or by changing your preferences via your online account.

If you want to keep your number, you'll need a PAC code from your current provider.

We may send notices to your mobile number. If you give your SIM or device to someone else, you should ensure they tell you about any notices they receive.