Keeping you connected during COVID-19

Last updated: 28/5/2020, 19:45 

We know how important it is for you to stay connected. So we're working really hard to help where we can.

And we're doing what we can for the people who need us most too - we're prioritising calls from our vulnerable and isolated customers, those over 70 and key workers.

If you need support, go to Help at, in your My Sky app or on your Sky box. But to make life easier for you, below are links to all the things you can do online.

It's easy to manage your account online

Here you'll find all the links you need to all the things you can do online.

Better Sky TV

Your home cinema

Sky Store brings you brand new movies. On the same day they come out in cinemas.

DreamWorks Animation’s Trolls World Tour, The Invisible Man and The Hunt and are all available in Sky Store now.

Get the magic of Disney

Disney+ brings your favourite shows and movies to your Sky Q for £5.99 a month.


Tune in to special collections of shows, movies, music and more for you and your family to watch together. Plus the YouTube Kids app has joined Sky Q.

New channels launched

Sky History, Sky Nature and Sky Documentaries have now launched, giving you high-quality factual shows that'll educate - and entertain.

Your Sky Broadband and Sky Mobile

We know how important it is for you to stay connected right now. That's why you can rely on broadband and mobile with us.

Keep connected online

Sky Broadband can handle lots of people online all day and all night. So whether you're working from home, or educating and entertaining the kids, we'll keep you connected.

Don't worry about data

Sky Mobile customers, you now have 10GB of free data in your Piggybank. So there's no need to worry about how much you use the internet. You can share your data across all the SIMs on your account. Calls to the NHS 111 helpline are free too.

Thank you for being with us

We'll keep you connected to the people - and things - you love most.

Here's the legal bit

Sky Go: UK / Ireland only (plus whilst visiting the EU, see Streamed via broadband/3G/4G (charges may apply). Use one device at a time. Content depends on Sky TV subscription. Content available on devices varies. Some live TV programmes will be unavailable. Compatible device and software requirements at ITV channels available in UK only. Selected channels and on demand content available at no extra cost depending on your Sky TV subscription.

10GB Data Bonus: Available to all Sky Mobile customers. One-off 10GB data bonus added to your Sky Piggybank by 25/03/2020. Redeem data in 1GB increments. Share with up to 7 SIMs on your account. Use data within 3 years.