Keeping you connected during COVID-19

Last updated: 14/7/2020, 10:15

We know how important it is for you to stay connected. So we're working really hard to help where we can.

And we're doing what we can for the people who need us most too - we're prioritising calls from our vulnerable customers.

If you need support, go to Help at sky.com, in your My Sky app or on your Sky box. But to make life easier for you, below are links to all the things you can do online.

It's easy to manage your account online

Here you'll find all the links you need to all the things you can do online.

See your Sky TV package

Make changes to your account

See your package
See your bill and future bills

Check or change your payments

See your bills
Get tech help

Solve problems, check your broadband speed and go faster

Get tech help
Set up or reset your login details

Need a new Sky iD? Forgot your password?

Set or re-set details
Upgrade products and services

Add extra channels or tech to make the most of Sky

Upgrade your Sky
See what’s on Sky TV

New shows, movies and channels coming to Sky TV

See what’s new

Better Sky TV

Sky Store Premiere

Our new service that lets you watch movies at home, that would normally be in the cinema.

SCOOB!, Finding The Way Back, The King of Staten Island, The High Note, and Irresistible are all available in Sky Store now.

See what’s in Sky Store

Get the magic of Disney

Disney+ brings your favourite shows and movies to your Sky Q for £5.99 a month.

Find out more

YouTube

Tune in to special collections of shows, movies, music and more for you and your family to watch together. Plus the YouTube Kids app has joined Sky Q.

New channels launched

Sky History, Sky Nature and Sky Documentaries have now launched, giving you high-quality factual shows that'll educate - and entertain.

Your Sky Broadband

We know how important it is for you to stay connected right now. That's why you can rely on broadband with us.

Keep connected online

Sky Broadband can handle lots of people online all day and all night. So whether you're working from home, or educating and entertaining the kids, we'll keep you connected.

Find out more

Thank you for being with us

We'll keep you connected to the people - and things - you love most.

Here's the legal bit

Sky Go: UK / Ireland only (plus whilst visiting the EU, see www.sky.com/streamintheEU). Streamed via broadband/3G/4G (charges may apply). Use one device at a time. Content depends on Sky TV subscription. Content available on devices varies. Some live TV programmes will be unavailable. Compatible device and software requirements at sky.com/skygodevices. ITV channels available in UK only. Selected channels and on demand content available at no extra cost depending on your Sky TV subscription.