Keeping you connected during COVID-19

Last updated: 03/04/2020, 18:55 

We know how important it is for you to stay connected. So we’re working really hard to help where we can.

And we’re doing what we can for the people who need us most too – we’re only answering calls from our vulnerable and isolated customers, those over 70 and key workers.

If you need support, go to Help at sky.com, in your MySky app or on your Sky box. But to make life easier for you, below are links to all the things you can do online.

It's easy to manage your account online

Here you’ll find all the links you need to all the things you can do online.

Your Sky TV even better

Watch around your home

With free Sky Go Extra you can watch Sky TV on three screens including your main TV. All at the same time.

Got the Sky Go app?
You don't need to do a thing. Sky Go Extra is now all yours.

Got Sky Mobile?
Watch Sky Go and use our other apps without using your data.

Sky Go

Your home cinema

Sky Store brings you brand new movies. On the same day they come out in cinemas. DreamWorks Animation’s Trolls World Tour premieres on Monday 6 April.

Emma, The Invisible Man and The Hunt were released in cinemas last week, and are all available in Sky Store now.

Trolls

Get the magic of Disney

Disney+ will soon bring your favourite shows and movies to your Sky Q for £5.99 a month.

Disney+

Fill your home with family fun

Tune in to special collections of shows, movies, music and more for you and your family to watch together. Plus the YouTube Kids app has joined Sky Q.

Kids

New channels launching

Sky History, Sky Nature and Sky Documentaries launch this spring, giving you high-quality factual shows that'll educate - and entertain.

Nature

Pause your Sports subscription

With events postponed for now, you can pause your Sky Sports subscription until the action’s back on. And if you have a BT Sport subscription with us, you can pause that too.

Sky Sports

Your Sky Broadband, Talk and Mobile

We know how important it is for you to stay connected right now. That’s why you can rely on broadband and calls with us.

Keep connected online

Sky Broadband can handle lots of people online all day and all night. So whether you’re working from home, or educating and entertaining the kids, we’ll keep you connected. And we’ll continue to check your line’s running smoothly.

Sky Broadband

Keep in touch

Sky Talk calls to UK landlines are free for existing customers, from now until the end of April. So you can call your loved ones at any time, without worrying about the cost.


Sky Talk

Don't worry about data

Sky Mobile customers, you now have 10GB of free data in your Piggybank. So there’s no need to worry about how much you use the internet. You can share your data across all the SIMs on your account. Calls to the NHS 111 helpline are free too.


Piggby Bank

Thank you for being with us

We’ll keep you connected to the people – and things – you love most.

Here's the legal bit

Sky Go: UK / Ireland only (plus whilst visiting the EU, see www.sky.com/streamintheEU). Streamed via broadband/3G/4G (charges may apply). Use one device at a time. Content depends on Sky TV subscription. Content available on devices varies. Some live TV programmes will be unavailable. Compatible device and software requirements at sky.com/skygodevices. ITV channels available in UK only. Selected channels and on demand content available at no extra cost depending on your Sky TV subscription.

Free Sky Talk calls: Sky Talk customers only. Free calls from your Sky Talk landline to UK landlines between 00:01 on 21/03/2020 and 23:59 on 30/04/2020. Excludes premium rate numbers, service calls and calls using call features (e.g. 1471). Acceptable Use Policy applies.UK calls to 01, 02 & 03 numbers only (excludes Channel Islands, indirect access, dial-up internet and 070 numbers). Inclusive UK landline calls last up to an hour, then charged at 16ppm at any time of day, or hang up and redial. Subject to Acceptable Use Policy - see sky.com/talk

10GB Data Bonus: Available to all Sky Mobile customers. One-off 10GB data bonus added to your Sky Piggybank by 25/03/2020. Redeem data in 1GB increments. Share with up to 7 SIMs on your account. Use data within 3 years.