- Sky Go
Sky Go is available for all Sky TV customers at no extra cost, and Sky Go Extra is included with Sky Multiscreen at no extra cost.
- Sky Go Extra
Download great entertainment and watch your saved shows anywhere, without 3G, 4G or Wi-Fi. When you’re out and about, you can set your box to record or download a show so that you don’t miss a thing.
- How to cancel your subscription
Information about removing a Sky package or cancelling your subscription.
- Switching to Sky TV
Switch to Sky TV to enjoy a world of great entertainment, blockbuster movies and live sport
- Sky Mobile Watch
With Sky Mobile, all Sky TV customers get Sky Go Extra included at no extra cost.
- How to change your Sky package
Information about removing, upgrading or cancelling a package from your Sky account
- Sky WiFi - About us
Sky WiFi, connects you to The Cloud, provides fast, reliable and easy to use WiFi to over four million users per week and leads the charge for public WiFi innovation.
- Sky WiFi - Products explained
Help and support information about Sky WiFi products.
- Sky Broadband and Talk remote activation
Read our frequently asked questions about Sky Broadband and Talk remote activation.
- Changes to Sky TV
Important information about changes to Sky TV bundles and how customers can personalise their Sky TV package.
- This app has been blocked. To remove the restriction, go to Settings Parental App Restriction
Find out how to change your settings to remove this restriction.
- How to track your Sky order
Track your Sky order with ease when using our Order Tracker. Log into your account and manage your order, please note it can take 24 hours for your order to show.
- What happens during a new phone line installation
If you’ve ordered Sky Broadband or Talk and you don’t have a suitable phone line, we’ll need to install a new one before we can activate your new services.
- Viewing card error messages on Sky+
If you're seeing an on screen message about your viewing card when trying to watch Sky+, try our online diagnostic help.
- Your Sky iD - Sky Mobile
You'll need a Sky iD to activate your SIM and manage your Sky Mobile services.
- Insuring your Sky equipment with Sky Protect
Because you never want to be without Sky TV, we‘ve created Sky Protect, the only extended warranty plan endorsed by Sky.
- Sky WiFi - My Sky WiFi devices
Help and support information on devices when using Sky WiFi.
- Sky WiFi - FAQs
If you have a question about Sky WiFi, you'll probably find the answer in our FAQs.
- Sky WiFi - The Cloud’s Cookies Notice
This cookies notice applies to the way we, The Cloud, use your personal information. The Cloud is a Sky UK Limited Group company.
- Sky WiFi - Cookies Explained
Websites normally offer some level of interaction - whether it's sending and receiving messages, buying goods or choosing how you wish to view the site. To manage this, small text files called cookies, or other similar pieces of information are stored on
- Sky WiFi - Complaints
Sometimes things go wrong. If they do, we want to hear about it so we can put things right.
- Switching to Sky Broadband
Our dedicated Switch Squad is here to make sure the broadband switching process goes smoothly.
- Your Sky Broadband data usage allowance
What your Sky Broadband usage allowance means and how you can measure it.
- Sky WiFi - Connection issues
Help and support information if you're having issues connecting to Sky WiFi.