• skip to search
  • skip to alerts
  • skip to content
  • skip to footer
  • skip to the web assistant
Sky home page
  • Watch
    • Cinema - now including Paramount+
    • Sports
    • What to Watch
  • Glass
    • Picture & Sound
    • Sky Inside
    • Tech Specs
    • Switching to Sky Glass
    • Reviews
  • Sky Q
    • TV & Broadband
  • Broadband
    • TV & Broadband
    • Broadband for Business
  • Mobile
    • Phones
    • Tablets
    • SIM Only
    • Brands
    • Accessories
    • SIM Activation
    • Manage
  • Business
  • Deals
My Sky
Help

You're up to date No new alerts

My Sky
Help
Sign in
  • Data, Calls And Texts - Sky Mobile

    Check your usage, change your plan and find out more about data, calls and texts charges.

  • Calls and texts to international numbers

    Find out more about calling and texting abroad from the UK with Sky Mobile.

  • Support for our viewers

    To provide information and support for a range of topics covered in our programmes.

  • Sky.com terms and conditions

    These Terms and Conditions apply to your use of the Sky websites and the related channels.

  • Watch from start

    Sky Q and Sky Glass: If you’ve missed the beginning of a Sky Cinema movie, TV show or live Premier League match, you can watch them from the start at the touch of a button

  • About Sky Store Buy & Keep/Rentals

    Learn about Sky Store Buy & Keep, including key features, how to get it, compatible devices, pricing, billing and DVD / Blu-ray delivery and returns.

  • Sky's Network Resilience and Security

    Information on how Sky Broadband, Talk and TV products conform with the Ofcom General Condition on network resilience and security.

  • Changes to terms and conditions

    The details of the latest changes to Sky product terms and conditions.

  • Data roaming spend cap

    Stay in control of your data roaming charges while you're abroad.

  • An error occurred retrying the download.

    An error occurred retrying the download output message using diagnostic help

  • Engineer visits and orders during the COVID-19 pandemic

    The latest information on booking engineer visits during the Coronavirus pandemic.

  • Getting the most from Music and Radio on Sky Q

    Sky Q is the new home of music. Search music channels, what’s on now, radio stations, music apps and of course, play your own music to your Sky Q box using Airplay or Bluetooth.

  • Safety and security on your Sky products

    Safety tips to help you and your family stay safe online, and security tips to help keep you and your information secure.

  • Sky at The O2

    Find out how you can start your night in style with Sky at The O2.

  • Terms and conditions FAQs

    Read our most common questions about the terms and conditions for your Sky services. You can also contact us for more help or information.

  • Supporting the needs of our vulnerable customers

    Sky's guidelines on supporting the needs of our vulnerable customers.

  • Accessibility information and registration

    As part of our commitment to make Sky products easy to use by everyone, we offer a number of services to Sky customers with accessibility requirements.

  • Supporting Vulnerable Customers Policy

    Sky's Supporting Vulnerable Customers Policy

  • Sky VIP accessibility

    An overview of how best to experience Sky VIP and the rewards we have to offer you as thank you for being with us.

  • Alternative format correspondence

    If you have a disability or medical condition which makes it difficult to read our letter, we can provide this information in alternative formats.

  • Sky Mobile accessibility support

    Get help choosing an accessible mobile phone or tablet.

  • Signing your credit agreement for Sky Glass

    Instructions on how to view and sign a credit agreement (CCA) online or on my My Sky app.

  • Sky Mobile bills and payments

    Get help understanding your mobile bill, view and pay your bill or change your payment details online.

  • Sky Mobile usage and charges

    Check your data allowance and mobile usage. Plus find out more about data, calls and texts charges.

Sky home page © 2021 Sky UK
  • Privacy options
  • Terms & conditions
  • Privacy & cookies notice
  • Accessibility
  • Site map
  • Contact us
  • Complaints
  • Sky Group
  • Store locator
back to top