Help with the Sky+ app, including how to set up, use and fix problems with the app.

Sky Q: If you’ve missed the beginning of a Sky Cinema movie, TV show or live Premier League match, you can watch them from the start at the touch of a button

An error occurred retrying the download output message using diagnostic help

Find out more about calling and texting abroad from the UK with Sky Mobile.

Find out how you can start your night in style with Sky at The O2.

To provide information and support for a range of topics covered in our programmes.

What to do if your TV is switching itself on in the middle of the night.

If you're having trouble paying your device repayments during the COVID-19 pandemic, you can defer them for up to 3 months by taking a payment holiday.

You should check your voicemail if you can hear beeping on your telephone line.

Having trouble connecting to mobile data? Can't send picture messages? You might need to check your network settings (APN settings).

How to fix sound problems on your Sky+ box.

Get help if you're connected to the internet, but are having issues browsing websites or using apps.

Sky Q: If a red button appears on screen while you're watching a Sky Sports channel, extra features are available

How to use the Sky Q TV Guide to browse schedules for all TV and radio channels up to seven days in advance

How to find shows with subtitles on Sky+ and Sky Q, and how to highlight subtitled shows in the TV guide.

What to do if your TV guide shows listings from the past.

Fix spelling errors, change the wrong postcode or door number, add flat numbers or change the address on your mobile account if you're moving home.

What to do if you're seeing the message ‘please upgrade to the entertainment pass’ while attempting to play back shows in the discovery+ app.

Sky Q: In the TV Guide and Mini Guide, certain codes will appear in the programme information

Sky Q: Find your last viewed channel as well as what's on now or next without interrupting what you're watching

Sky Q: Find out about the different standby modes you can set your Sky Q box to and what to do if your box is stuck in standby, won't switch to standby or keeps switching to standby, or has a continuous/flickering red or amber light.

The Direct Debit Guarantee is offered by all Banks and Building Societies that accept instructions to pay Direct Debits.

Find help with your Optical Network Terminal (ONT), including how to find it and how to check its working.