Sky Q and Sky Glass: If you’ve missed the beginning of a Sky Cinema movie, TV show or live Premier League match, you can watch them from the start at the touch of a button

An error occurred retrying the download output message using diagnostic help

Help with the Sky+ app, including how to set up, use, and fix problems with the app.

Find out more about calling and texting abroad from the UK with Sky Mobile.

What you need to know about roaming in the USA with Sky Mobile.

Sadly, we closed the Sky Backstage, our bar at the O2 Arena, at the end of July 2022.

To provide information and support for a range of topics covered in our programmes.

What to do if your TV is switching itself on in the middle of the night.

If your Sky Q viewing card isn’t clicking into your Sky Q box it will need to be replaced. You'll need to book a service visit to arrange one of our engineers to attend.

You should check your voicemail if you can hear beeping on your telephone line.

Having trouble connecting to mobile data? Can't send picture messages? You might need to check your network settings (APN settings).

Sky Q: In the TV Guide and Mini Guide, certain codes will appear in the programme information

Find your last viewed channel as well as what's on now or next without interrupting what you're watching

Get help with the Highbrow app; what is is, how to get it, how it works and more.

How to use the Radioplayer app

Transform your fitness routine at home with thousands of on-demand classes taught by one of our 30+ world-class instructors.

Get help with the Fiit app; what is is, how to get it, how it works and more.

The Direct Debit Guarantee is offered by all Banks and Building Societies that accept instructions to pay Direct Debits.

How to use the Sky Q TV Guide to browse schedules for all TV and radio channels up to seven days in advance

Sky Q: Find out about the different standby modes you can set your Sky Q box to and what to do if your box is stuck in standby, won't switch to standby or keeps switching to standby, or has a continuous/flickering red or amber light.

How to find shows with subtitles on Sky+ and Sky Q, and how to highlight subtitled shows in the TV guide.

If a red button appears on screen while you're watching a sports channel, extra features are available

What to do if your TV guide shows listings from the past.

If you're having trouble paying your Sky Mobile or Sky Glass credit agreement(s), you can defer the repayments for up to 3 months by taking a payment holiday.