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  • Talk features when making or receiving a call

    Learn about the different Sky Talk features for making and receiving calls.

  • Sky viewing card help

    Follow this help guide if you need to activate your Sky Viewing card or having problems with your viewing card.

  • Everything you need to know about Sky Glass

    Find out more about the streaming TV from Sky. No dish. No box. No fuss.

  • What you need to know about Internet Calls

    Our home phone network is getting an upgrade, using the internet to make calls instead of a traditional phone line. Here's everything you need to know.

  • Viewing card error messages on Sky+

    If you're seeing an on screen message about your viewing card when trying to watch Sky+, try our online diagnostic help.

  • Sky's approach to protecting copyright

    At Sky we know how much you value quality content and we do what we can, including complying with court orders to help protect copyright.

  • Broadband speeds explained

    Understand what we mean by broadband speeds, and what these mean for you.

  • Sky Q Hard Drive error messages

    For more information about Hard Drive error messages on your Sky Q box.

  • Sky Talk area codes and FTTP

    Your Sky Talk phone number might come with a different area code to other homes near you, if your Sky Broadband & Talk is provided through Fibre to the Premises (FTTP).

  • How to claim your reward

    Find out everything you need to know about claiming your reward.

  • Sky account number

    Need help with your Sky account number? Or Just trying to find it. Find out how to find your account number, either on your bill or by signing in to My Account.

  • Recordings showing Blue Bar when I haven’t watched it

    The progress bar will show a blue line if you have watched the recording, on the main recording screen on Sky Q

  • What is Audio Description?

    A guide to Audio Description on Sky and how it can help you if you're blind or visually impaired.

  • Sky box is noisy

    What to do if your Sky+HD box is unusually noisy.

  • Sky viewing card

    You'll need to make sure your viewing card is activated so you can watch the channels offered by Sky.

  • Sky iD

    Everything you need to know about your Sky iD, such as how to create one and having additional iDs.

  • BT Sport and BT Sport Box Office help

    Everything you need to know about BT Sport, from getting BT Sport to BT Sport help

  • What is Sky Go Extra?

    All you need to know about Sky Go Extra.

  • Live Pause is not Available

    You'll see this message when there is a temporary broadcast issue or a temporary problem with the Sky+ box.

  • 08007613362 - have you been contacted by this number?

    08007613362 is a Sky number used by our Sales teams.

  • Sky and Ofcom's Voluntary Code of Practice

    Understand the speed you were told when you joined Sky Broadband as part of our commitment to Ofcom's Better Broadband Speeds, Voluntary Code of Practice.

  • Your Sky Broadband & Talk questions answered

    Answers to our most frequently asked questions about Sky Broadband & Talk including info on Internet Calls and broadband speeds.

  • You appear to be outside of the territory which this channel or programme is available or you have not used this service in your home territory for more than 30 days. If this is not the case please contact Customer support or your internet service provider.

    You appear to be outside of the territory which this channel or programme is available or you have not used this service in your home territory for more than 30 days. If this is not the case please contact Customer support or your internet service provider.

  • New Series Menu Option on Sky+

    This feature has now been removed from Sky+. This is due to a change in technology and we're unable to support this feature on Sky+.

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