If you're seeing an on screen message on your Sky+ box, Sky Q box or Sky Go app, enter it here for help on what to do next.

How to switch on subtitles on Sky+, Sky Q, Sky Go and Netflix

What to do if nothing happens when you try to download a show from On Demand, you get an on-screen message: "No subscription" when trying to download, or a download alternates between downloading and queues at 0%.

Sky Q: What to do if your Sky Q box won't turn on, is stuck in standby or keeps switching to standby, is displaying a continuous or flickering red or amber light or is slow to respond

Sky Q: Find out everything you need to know about downloading on Sky Q

How to switch on Audio Description on your Sky+ box, Sky Q box, Netflix, or Sky Go.

Find out how to change the name on an account, including if you've got married or divorced.

Learn about subtitles on Sky and how they can support you if you're d/Deaf or have a hearing impairment.

Clearing your web browser cookies and website data might help if you’re repeatedly seeing 404 pages when browsing sky.com or other websites.

You should check your voicemail if you can hear beeping on your telephone line.

What to do if your TV is switching itself on in the middle of the night.

What to do if you have a 'Call to upgrade' message when you are downloading shows from On Demand.

Sky box not working? Find troubleshooting tips for when your Sky box won't turn on, is stuck on standby, or has another issue.

Sky Store allows you to Buy & Keep or rent the latest movie released on your TV, mobile, tablet, laptop or computer.

Find help if you're having difficulty with Sky TV on your Xbox 360.

If you're having trouble paying your device repayments during the COVID-19 pandemic, you can defer them for up to 3 months by taking a payment holiday.

Sky Q: Quickly find your most watched channels by adding them to your Favourites

Information on how to use Tastemade on Sky Q

Automatically blocks 18+ rated websites to help keep your kids safe online.

When you're new to Sky, you can access all channels that are available on Sky Go. Once your TV services are active, you'll only be able to view channels in line with your TV package.

If you need to change the download format for On Demand shows on Sky+HD, you can do this following these easy steps.

The Sky Q or Sky Q Mini box has no lights on the front panel

What to do when a Sky box is stuck in a system software update cycle.

Sky Q: What British Sign Language is and how you can find sign interpreted shows on your Sky Q box