Making Sky Guide even better

1 October 2013

We’re updating our Sky+HD boxes with some incredible new features to make it quicker and easier to find the TV you want to watch, when you want to watch it.

If you're visiting this page after seeing a message on your TV screen, it's because your box has been updated with the latest software. We're busy rolling out the latest software to all Sky+HD boxes, so if you don’t have the latest software just yet, you soon will. 

You don't need to worry about doing anything - the update happens automatically overnight and won't affect any of your recorded programmes. The first time you turn on your box after the update, you'll see an on-screen message explaining what the changes are.

To make the most of the new features, your compatible Sky+HD box needs to be connected to your broadband router.

Our best ever Search

Our new Search makes it quicker and easier to find the TV and movies you want to watch, when you want to watch them. Now you can search by anything – title, actor, event, sport or any other word, just like an internet search.

Don’t know the full title of the show you’re looking for? Want to find something new with your favourite actor? Just start typing and you’ll see popular search suggestions making it quicker to find what you want.

Results for the TV Guide and On Demand are now all shown in one list with On Demand results showing first, so it’s easy to watch something straight away, or record something that’s coming up.

Plus we’ve made it even easier to find your favourite shows in your Planner, with no need to go to the Search feature. When you're in your Planner, just start typing what you’re looking for and you'll see a list of time-saving suggestions right away. 


If your box is connected to your broadband router, you'll see that Showcase has been updated. So you'll never miss the best of On Demand. It'll now feature TV and movies you can download straight to your box as well as those that are ready to play straight away. Plus the selection of TV shows will change more frequently giving you even more choice.

You'll still get the same amount of shows and movies to watch immediately, but they'll now appear in the other sections of On Demand. If you're a Sky Movies customer, you'll find all the movies that are ready to view right away in the Sky Movies section - just look for the small 'play' icon under the image. 

It's now even easier to rent movies from Sky Store

Once your compatible Sky+HD box has been updated and you've connected it to your broadband router, you won’t need to have a telephone line connected to rent movies from Sky Store*. You’l l find over a thousand of the latest blockbusters and all-time favourites to choose from.


What else do I get by connecting?

When you connect your compatible Sky+HD box to your broadband router, you’ll be able to access the full On Demand service, including:

  • The UK's biggest Catch Up TV service - BBC iPlayer, ITV on demand, 4oD, Demand 5 and Sky channels, including Sky Atlantic, and more at no extra cost
  • Entertainment Extra+ and HD customers can indulge in a wide range of the latest and greatest TV Box Sets at no extra cost
  • Sky Movies Pack customers get hundreds of Movies On Demand all at no extra cost
  • All customers can rent over 1,000 of the latest blockbusters and superhero smashes as well as comedy classics and family fun from Sky Store from as little as 99p

How do I know if my Sky+HD box is connected?

If your box has connected successfully to your broadband router, your On Demand screen will look like the image on the left below, with options including Showcase and Catch Up. If your box isn't connected, your On Demand screen will look like the image on the right, with a hand-picked selection of TV available to view.