Terms and Conditions – Republic of Ireland

  • Sky TV - If you've taken Ultimate On Demand

    • You need a Sky Entertainment subscription, Sky Q box and an active broadband service for Ultimate on Demand.

    • Sky will bill you for Ultimate On Demand from the date it’s activated.  If you already have a Netflix account, you have the option to link it to your Ultimate On Demand pack, once Ultimate On Demand has been activated. Netflix will continue to charge you separately until you link that account. For any queries regarding your billing with Netflix prior to Ultimate On Demand please contact Netflix.

    • To watch Netflix on 4 screens at the same time, and access Netflix Ultra HD you need Sky Q Multiscreen with Ultimate On Demand. Please note that in order to watch in Ultra HD on Sky Q you’ll need a Sky Q 2TB box and a UHD compatible TV.

    • If you link an existing Netflix Premium plan to your Ultimate On Demand pack but don’t have Sky Q Multiscreen, you’ll move to Netflix’s Standard plan which allows you to watch Netflix on 2 screens at the same time and access Netflix HD, but not Ultra HD.

    • Netflix  is streamed via broadband. A minimum download speed per stream of 5.0 Mbps for Netflix HD content and 25.0 Mbps for Netflix Ultra HD content is recommended.

    • You must give us at least 31 days' notice if you wish to cancel your Ultimate on Demand subscription.

    • You can access your Netflix account through Ultimate On Demand via the Sky Q box or via the Netflix app on 3rd party devices.

    • The RRP of the Netflix Standard Plan is €10.99 and the Netflix Premium Plan is €13.99.

    • You can view Netflix’s Privacy Statement on Netflix.com/privacy

    • If you link an existing Netflix account as part of your Ultimate On Demand pack, removing Ultimate On Demand will not automatically cancel your Netflix membership, and billing will automatically revert to Netflix if they hold a valid payment method, once your Ultimate On Demand pack ends.  If you wish to review your Netflix membership please visit help.netflix.com

    • We will share the preferred email address registered to your Sky account with Netflix International B.V. in order for Netflix to provide you with your services.  For further information about how Sky handles your personal data and your rights, please visit the Privacy & Cookies Notice available on Sky.com [https://www.sky.com/help/articles/sky-privacy-and-cookies-notice]

    • While Ultimate On Demand is part of your Sky TV package and you have activated Netflix as part of Ultimate On Demand, if and to the extent that the Netflix Terms of Use related to billing, payments and cancellations (except section 3.2) conflict with the terms of your Sky Q customer contract, the Sky Q terms shall prevail.

    • If you are a Sky Q Multiscreen or Ultimate On Demand subscriber, Sky Go Extra is included when you register for Sky Go.

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