Building a Family-Wide Safety System: Router, App, and Platform Tools in Sync
Families need a full, online safety net, and creating one is easy with Sky’s internet safety system. Sky brings together router controls, platform restrictions, and app-based tools to create a family-safe tech ecosystem that works for you, helping to monitor and control your children’s browsing, streaming, screen time, and more.
Building a family-wide online safety system with Sky
Families today are more connected than ever. From TVs to mobile phones to appliances, our home and entertainment devices are only getting smarter and more accessible. The modern, technologically advanced home is great in many ways, but it also requires parents to be much more diligent about their family’s online safety and internet usage. In this guide, you’ll learn practical steps you can take to manage devices, set boundaries, and protect your family online with confidence using Sky’s three layers of internet safety.
Online safety is the practice of keeping people, particularly vulnerable people like children, safe when using the internet, smart devices, and other online services. In multi-device households, simple parental controls aren’t enough anymore, and comprehensive digital safety is much more than blocking websites.
Online safety is the practice of keeping people, particularly vulnerable people like children, safe when using the internet, smart devices, and other online services. In multi-device households, simple parental controls aren’t enough anymore, and comprehensive digital safety is much more than blocking websites.
Layer one: Router-level protection with Sky Broadband
This layer protects every device connected to your home WiFi, even before the content reaches your screen.
The [Sky Broadband Shield] and Sky WiFi Max broadband parental controls act as the first lines of defence for online safety in the home by protecting every connected device automatically.
Sky Broadband Shield is available to all broadband customers at no extra cost and provides safety precautions such as:
• Guarding from viruses, phishing, or malware-infected websites
• Safe Search filtering to help protect children from adult content
For more advanced and customisable protection, Sky WiFi Max provides additional controls such as:
• Easily managing all connected devices from anywhere at any time in the My Sky app
• Scheduling bedtime and internet breaks
• Pausing the internet on any connected devices in your profile
These router-level controls work even when individual devices don’t have their own safety settings, building a home-wide safety net that’s always on. Setting up Sky router protection is one crucial step creating a safer internet connection for every device in your home.
Looking for easily manageable parental controls right at your fingertips? Upgrade to Sky WiFi Max for the best broadband protection available from Sky.
The [Sky Broadband Shield] and Sky WiFi Max broadband parental controls act as the first lines of defence for online safety in the home by protecting every connected device automatically.
Sky Broadband Shield is available to all broadband customers at no extra cost and provides safety precautions such as:
• Guarding from viruses, phishing, or malware-infected websites
• Safe Search filtering to help protect children from adult content
For more advanced and customisable protection, Sky WiFi Max provides additional controls such as:
• Easily managing all connected devices from anywhere at any time in the My Sky app
• Scheduling bedtime and internet breaks
• Pausing the internet on any connected devices in your profile
These router-level controls work even when individual devices don’t have their own safety settings, building a home-wide safety net that’s always on. Setting up Sky router protection is one crucial step creating a safer internet connection for every device in your home.
Looking for easily manageable parental controls right at your fingertips? Upgrade to Sky WiFi Max for the best broadband protection available from Sky.
Layer two: Platform-level controls on Sky TV, Glass, and Stream
Layer two adds platform-level controls, allowing you to manage content and set restrictions.
Within Sky’s different TV offerings, you can add a second layer of protection that gives you more control over what your children can watch and buy.
With Sky Q parental controls, you can:
• Block channels and age-rated content
• Lock individual recordings
• PIN-protect Sky Store purchases
And with Sky Glass and Sky Stream parental controls, you can:
• Restrict live and on demand TV by age rating
• Block apps and purchases
• Set bedtime viewing limits
Across your various Sky TV services, you can set one PIN to control content, purchases, and platform access, helping families to manage both online entertainment safety and spending.
Within Sky’s different TV offerings, you can add a second layer of protection that gives you more control over what your children can watch and buy.
With Sky Q parental controls, you can:
• Block channels and age-rated content
• Lock individual recordings
• PIN-protect Sky Store purchases
And with Sky Glass and Sky Stream parental controls, you can:
• Restrict live and on demand TV by age rating
• Block apps and purchases
• Set bedtime viewing limits
Across your various Sky TV services, you can set one PIN to control content, purchases, and platform access, helping families to manage both online entertainment safety and spending.
Layer three: App and device controls for total coverage
Layer three extends protection through app and device level controls, giving you more oversight of content and screentime.
Parents can set extra child-friendly restrictions within the different apps accessible through Sky’s entertainment offerings.
For Netflix, Disney+, and other apps, you can set in-app parental controls like:
• Profile-based age filtering
• Viewing history controls
• Content blocking
• PIN protection
On smartphones, tablets, and gaming consoles you can set:
• App download restrictions
• Screen time limits
• Scheduled access time
When combined with Sky Broadband router controls and Sky TV parental controls, app-based restrictions help to create a fully synced, family-wide online safety system with Sky.
Parents can set extra child-friendly restrictions within the different apps accessible through Sky’s entertainment offerings.
For Netflix, Disney+, and other apps, you can set in-app parental controls like:
• Profile-based age filtering
• Viewing history controls
• Content blocking
• PIN protection
On smartphones, tablets, and gaming consoles you can set:
• App download restrictions
• Screen time limits
• Scheduled access time
When combined with Sky Broadband router controls and Sky TV parental controls, app-based restrictions help to create a fully synced, family-wide online safety system with Sky.
Setting up parental controls
Broadband
Parental controls on Sky Broadband Shield are automatic and not customisable per device. However, you can adjust the settings around age-rating and scheduling by signing into your Sky account.
To manage parental controls with Sky WiFi Max:
1. Download the My Sky app on your phone or tablet
2. Tap on Broadband and scroll down to ‘Parental controls’
3. Create a profile for a person, room, or any other custom way to group your devices
4. Add devices to the profile
5. Easily manage connected devices straight from the app
Entertainment and streaming
To turn on and adjust parental controls for Sky TV, Glass, and Stream:
1. Access the settings menu from your Sky remote
2. Navigate to ‘Parental Controls’
3. Enter your Sky TV PIN
4. Adjust individual settings as needed
5. Press the green button to save your changes
Apps
The steps to set up parental controls across different apps will vary depending on the app and device. For detailed steps and support, visit Sky Help.
The safest homes use multiple synced layers of online protection and don’t rely on a single tool or strategy to keep their family safe. By combining Sky Broadband router controls, Sky TV parental controls, and app safety controls, you create a family-wide system that encourages safe browsing and healthy screen habits.
Simplify your online safety precautions and achieve peace of mind with Sky.
Parental controls on Sky Broadband Shield are automatic and not customisable per device. However, you can adjust the settings around age-rating and scheduling by signing into your Sky account.
To manage parental controls with Sky WiFi Max:
1. Download the My Sky app on your phone or tablet
2. Tap on Broadband and scroll down to ‘Parental controls’
3. Create a profile for a person, room, or any other custom way to group your devices
4. Add devices to the profile
5. Easily manage connected devices straight from the app
Entertainment and streaming
To turn on and adjust parental controls for Sky TV, Glass, and Stream:
1. Access the settings menu from your Sky remote
2. Navigate to ‘Parental Controls’
3. Enter your Sky TV PIN
4. Adjust individual settings as needed
5. Press the green button to save your changes
Apps
The steps to set up parental controls across different apps will vary depending on the app and device. For detailed steps and support, visit Sky Help.
The safest homes use multiple synced layers of online protection and don’t rely on a single tool or strategy to keep their family safe. By combining Sky Broadband router controls, Sky TV parental controls, and app safety controls, you create a family-wide system that encourages safe browsing and healthy screen habits.
Simplify your online safety precautions and achieve peace of mind with Sky.