I need help using Sky Talk.

Sky Talk Shield explained

Sky Talk Shield is our personalised call screening service for your landline. It lets you choose to answer the calls you want and block the ones you don’t.

Using Sky Talk Shield

Sky Talk Shield is our personalised call screening service for your landline. Here are some tips on how to use this service.

Voicemail

Sky Talk offers two different voicemail services if you’re away from your telephone or engaged on another call: our standard voicemail and Sky Talk Voicemail Plus.

Caller identity

Find out how to identify incoming callers and how to withhold your phone number when calling someone. Plus, how to use 1471 to find out who called you last.

Making a call

Learn about the different Sky Talk features for making and receiving calls.

Telecare and Care alarms

Telecare or Care alarms use a working telephone line to raise an alarm in an emergency. Make sure your care alarm is installed correctly.