I need help managing my account with Sky Q TV.

My Sky app

The My Sky app makes it easy for you to manage your Sky wherever you are.

How to make a complaint

If something goes wrong we want to know. You can contact us online, by phone or through the post.

Sky Home Move FAQs

Whether it's TV, Broadband or Talk, let us take some of the chaos out of moving home.

Create a Sky iD

Sign up for Sky iD for use with Sky Go, online billing and other services, or get help if you've forgotten your Sky iD details including your password.

Changes to your Sky TV subscription

From time to time we have to review our prices in the UK so we can keep bringing you great entertainment and clever new ways to watch it. The following information outlines the changes to standard pricing.

The Direct Debit Guarantee

The Direct Debit Guarantee is offered by all Banks and Building Societies that accept instructions to pay Direct Debits.

Make a payment - TV, Broadband and Talk

Find out how to make a payment for TV, Broadband and Talk online, through the interactive function on your Sky remote or by using the My Sky app on a compatible mobile device.

Help for Sky Payments customers

How to manage your payments, subscription, cancellations, orders, personal details - and reporting any lost or stolen cards.

Introduce a friend to Sky

Good things are better shared. So if you enjoy Sky TV, why not get friends to join? You'll both get a reward from Sky.