I need help managing my account with Broadband.

My Sky app

The My Sky app makes it easy for you to manage your Sky wherever you are.

How to make a complaint

If something goes wrong we want to know. You can contact us online, by phone or through the post.

Sky Home Move FAQs

Whether it's TV, Broadband or Talk, let us take some of the chaos out of moving home.

Create a Sky iD

Sign up for Sky iD for use with Sky Go, online billing and other services, or get help if you've forgotten your Sky iD details including your password.

Sky iD

Everything you need to know about your Sky iD, such as how to create one and having additional iDs.

The Direct Debit Guarantee

The Direct Debit Guarantee is offered by all Banks and Building Societies that accept instructions to pay Direct Debits.

Make a payment

Find out how to make a payment online, through the interactive function on your Sky remote or by using the My Sky app on a compatible mobile device.

Help for Sky Payments customers

How to manage your payments, subscription, cancellations, orders, personal details - and reporting any lost or stolen cards.

Introduce a friend to Sky

Good things are better shared. So if you enjoy Sky TV, why not get friends to join? You'll both get a reward from Sky.