Sky Kids Help

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Sky Kids app

Available at no extra cost to Sky TV customers with the Sky Kids pack, the Sky Kids app is the streaming service that allows your kids to watch their favourite TV shows on demand with a compatible mobile or tablet in the UK, Ireland and the EU where eligible (from April 1, 2018) - see sky.com/streamintheEU.

If you have Sky Go Extra, Sky Multiscreen or Sky Q Multiscreen you can download shows from the Sky Kids app to your tablet to watch offline, so you don’t need an internet connection to keep the kids entertained.

  • Setting up Sky Kids: Check which mobiles and tablets are supported by Sky Kids and how you can install the app and set up profiles.

  • Using Sky Kids: Find out how to explore the great variety of channels and content on the app. Get help on how to watch and download shows and play games.

  • Fix a problem with Sky Kids: Find out how to fix common issues, such as error messages, picture and sound problems and issues signing in.

  • Manage my account and devices: Check how many devices you can register, how to view or remove your registered devices, turn sleep mode on or off and how Sky iD works.