Are you a Sky Q customer?

Yes, I'm a Sky Q customer No, I'm a Sky+ customer

For a more personalised experience, please sign in.


We can now provide you with more relevant help.

Broadband security

Websites showing as blocked

If you can't view certain websites, they might be blocked by your security software or parental controls. The website that you are trying to view might be on the blocked list or contain a word that has caused the site to be blocked.

If the website has been blocked you should see a message on your screen telling you that it has been blocked by your security software.

If you're using McAfee Parental Controls or McAfee Internet Security Suite and you are the Sky account holder, you can find instructions on how to change the parental control settings in our McAfee Parental Controls help article.