Using Highbrow on Sky Q

What is Highbrow

Welcome to a world of carefully curated educational videos taught by expert puppets, magical musicians, inventive artists and progressive scientists who will inspire your children.

Watch on demand videos across a range of:

• Subjects
  • English, Maths, Science
  • Visual Arts, Performing Arts, Music
  • Humanities
  • Wellbeing and additional needs
• Age Groups
  • Early Years (1-3 years)
  • Foundation Stage (3-5 years)
  • Key Stage 1 (5-7 years)
  • Key Stage 2 (7-11 years)
• Languages
  • Arabic, Bengali, French, German, Greek, Gujarati, Hebrew, Hindi, Italian, Japanese, Kannada, Korea, Malayalam, Mandarin, Marathi, Portuguese, Sanskrit, Spanish, Tamil, Telugu, Urdu

You can use Highbrow on a range of devices and is available on Sky Q, App Store, Google Play and joinhighbrow.com

It’s an ‘anytime-anywhere’ app to keep your kid’s learning on the go, wherever you go! You can access Highbrow globally, across all your mobile devices, but some videos might not be available in specific countries due to our licensing rights.

How do I get Highbrow?

On your Sky Q box or Sky Q Mini box you can open the Highbrow app from the Apps menu or from the Apps rail on the Sky Q Home page, but you’ll need a Highbrow subscription.

Subscribe to Highbrow for £5.99/ €5.99 per month (you can cancel anytime) with a 30-day free trial. Your subscription is managed by Highbrow, not by Sky, but you can subscribe through your Sky Q box:

1. Open Highbrow from the Apps menu or rail.
2. Choose a video to watch and you’ll see the Join Highbrow screen.
3. Scan the QR code on screen with a mobile or tablet, or go to joinhighbrow.com/sky
4. Enter the unique activation code that’s shown on screen.

Good to know: Make sure you use the activation code or QR code from your Sky Q box, the ones above are just examples.

When you’re subscribed you can start using Highbrow on Sky Q and you’ll automatically be signed in when you open the app. The first time you use on a Sky Q Mini box you’ll need to sign in, but then it’ll remember your details.

How to use Highbrow

Open Highbrow from the Apps menu or from the Apps rail on the Sky Q Home page, and you’ll see the home page. Select videos from Highbrow Loves, Top Picks, Science Recommendations or many more - to select a video, just highlight the box and press select.

To see more menu options press left on your Sky Q remote. Select:

• Search to find specific videos.
• Home to go back to the home screen.
• Categories to choose a subject from the list, like English, Maths, Science and many more.
• Curriculum to see videos for a certain age group.
• Help and settings to find more help with Highbrow.

When watching a video, use the play, fast forward and rewind buttons on your Sky Q remote.

Press dismiss on your Sky Q remote to go back to the Highbrow home page or the Home button to exit the app.

Your Highbrow account and billing

Your subscription is managed by Highbrow, not by Sky, but you can cancel anytime:

1. Go to joinhighbrow.com/settings/account and sign in.
2. Select Cancel Subscription.
   • Don’t see this? Check you’re on the Settings page.

After you’ve cancelled, you can continue using Highbrow until the end of the current billing period (the day before your payment is usually taken).

Forgotten your password

Can’t sign in or device or in your Highbrow account, it’s easy to reset your password:

1. Open the app, tap Log In then Reset Your Password. Or, go to joinhighbrow.com/user/password-reset and enter your email.
2. You’ll get an email to reset - click the link and choose a new password.
3. Use your new password to sign in on any device.

Tip: If you’re already signed in, you can change your password in Settings.

Managing my kids’ profiles

To manage your kid’s profiles, go to joinhighbrow.com/settings or select the settings icon in the top right of the app.

Here you can:

• Add or remove profiles.
• See your kids’ have watched and learn what their favourite videos are.