skip to search
skip to alerts
skip to content
skip to footer
skip to the web assistant
Sky home page
Watch
Cinema
Sports
Kids
discovery+
Close Watch menu
TV
Stream
New
Glass
Sky Q
TV & Broadband
Close TV menu
Glass
Picture & Sound
Sky Inside
Tech Specs
Switching to Sky Glass
Reviews
Close Glass menu
Broadband
Broadband
TV & Broadband
Broadband for Gaming
Broadband for Business
Close Broadband menu
Mobile
Phones
SIM
Tablets & Laptops
Brands
SIM Activation
Manage
Close Mobile menu
Business
Deals
Close
My Sky
Help
Close the navigation menu
Sign in
Back to Help
Back to start
Sky WiFi - My Sky WiFi devices
Why did my new device connect automatically without me having to register?
What should I do if I am no longer using a device that is linked to my account?
What is a MAC address?
How do I add or remove devices?
Will a factory reset of a device that is linked to my Sky WiFi account remove it from my account?
The Sky WiFi homepage is displaying someone else’s name