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Sky viewing card

Your Sky viewing card is linked to your account and allows your Sky box to access the channels in your subscription. In order to use your viewing card, it must be activated and paired with your Sky box, even if you want to use an old viewing card in a new box.

A Sky engineer usually activates your Sky viewing card during your Sky installation. However if you need to activate it yourself, these quick and easy steps will help.

  • Sky+ customers

    To activate your viewing card:

    1. Insert the card into the slot on the front of your Sky box.
    2. Press services on your Sky remote.
    3. Select Settings > Details.
    4. Make a note of the following details:

      - Sky box Version Number.
      - 10 or 11 digit Serial Number.
      - 9 digit Viewing Card Number.
      - Receiver ID.

    Online:

    1. Insert the card into the slot on the front of your Sky box.

    2. Press services on your Sky remote then select Settings > Details.

    3. Make a note of the following details:

      Sky box Version Number.
      - 10 or 11-digit Serial Number.
      - 9-digit Viewing Card Number.
      - Receiver ID.

    4. Go to activatemychannels.sky.com, select Sign in to activate your channels then sign in with your Sky iD. If you don't already have one, you'll need to create a Sky iD first.
    5. Enter the details you made a note of earlier. Please note: if you have a Sky box with a 10-digit serial number, add a 0 at the start.
    6. Select Pair my card. If this doesn’t work, please contact us.
    7. Make sure that your Sky box remains connected and switched on until your channels are active. Card activation usually takes a few minutes, but can sometimes take up to four hours.

    In the My Sky app:

    1. Open the My Sky app and, if you haven’t already, sign in using your Sky iD details. If you’re new to the app, visit our My Sky app page to find out more.
    2. Select Manage account > TV > TV settings.
    3. Select Activate next to Activate card and follow the on screen instructions.

  • Sky Q customers

    To activate your viewing card:

    1. Insert your viewing card with the gold chip facing up.

    2. Press Home on your Sky Q remote, select Settings, then System Info.

    3. Select Viewing Card Number, then select Setup. The message "Pairing viewing card" displays, followed by "Viewing card paired".

    4. Make sure that your Sky Q box remains connected and switched on until channels are active. Card activation usually takes a few minutes, but can sometimes take up to four hours.