Sky Q sound - What do you need help with?

A few things before you start:

  • If you've only got a sound problem on one channel, there's probably an issue with the broadcast rather than your Sky box. Try again later to see if the problem's fixed.
  • If you've got sound problems with your Sky Soundbox, follow our Sky Soundbox help guide instead.
  • Don't worry if some channels, adverts, or programmes are louder or quieter than usual. This is completely normal.

What's your sound problem?

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