Signal error messages on Sky Q

If you’re seeing one of the below signal messages on your Sky Q box, follow our No satellite signal diagnostic help.

  • “There is a problem with your satellite signal”
  • “There is a problem with your satellite signal. Your recordings and On Demand service may still be available”
  • “To use this service you need a satellite signal”
  • "No Signal"
  • "No Input"

Seeing a no satellite signal message on the Sky Go app? Follow our Sky Go app help instead.