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Return or recycle your Sky equipment

Returning your items free of charge

How you return your Sky TV and/or Broadband equipment will depend on how you purchased it from us, either over the phone or during an engineer visit, online or from a retail outlet. 


Recycling your items free of charge

You can send your old equipment back to us which we'll dispose of easily, safely and without causing damage to the environment.

  • Recycle old Sky+ equipment

    This symbol is used to mark products that should not be disposed of with general household waste, but collected separately for reuse or recycling.

    If you’ve recently upgraded your Sky equipment we can reuse most parts of your old products and any we can’t reuse, we’ll recycle. Sky electrical equipment shouldn't be disposed of with your general household rubbish, as it could be harmful to the environment and human health if it's not dealt with properly.

    If you live in the UK you can print a return label to send your old equipment to us free of charge if it has the logo above. You'll need to fill in your details and include the reason for your return in the Special instructions section. For example, recycling old remote.

    Alternatively, you can give it to your Sky engineer the next time they visit.

    Please note: When you select Validate your return label will open in a separate window. If you've got a pop-up block installed, you'll need to disable it to access your return label.

    For further information regarding Sky’s commitment to protecting the environment, go to our policies website.

  • Recycle Sky Mobile equipment

    If you're returning a SIM card, we recommend cutting it into pieces first. 

    You can print a return label to send your old equipment to us free of charge. You'll need to fill in your details and include the reason for your return in the Special instructions section. For example, recycling Sky SIM card.

    Please note: When you select Validate your return label will open in a separate window. If you've got a pop-up block installed, you'll need to disable it to access your return label.

For more information on returning your equipment to Sky, please visit our Bigger Picture website.