If you prefer not to receive anonymous calls, you can choose to reject them. People who withhold their number when trying to call you won't be able to get through.
If you’re thinking about activating anonymous caller reject to help block nuisance callers and want more information on how to avoid them, please read our Dealing with nuisance phone calls article.
How to reject anonymous calls
Dial star (*), 2, 2, 7, hash (#). You'll hear the message "callers who withhold their number will not be able to phone you" or a single, long high pitched tone to confirm activation.
Check if anonymous call rejection is activated
Dial star (*), hash (#), 2, 2, 7, hash (#). If you hear a confirmation message or a single, long high pitched tone then the feature is enabled.
If you hear a lower pitched, intermittent tone, this means the feature is disabled.
If you have tried to activate this service and hear the intermittent tone, please contact us for further assistance.
Cancelling anonymous call rejection
Dial hash (#), 2, 2, 7, hash (#). You'll hear the message "callers who withhold their number will be able to phone you" or a single, long high pitched tone to confirm deactivation.
Please note that some call features are free for Sky Talk Line Rental customers, but some optional extras are available for a little extra. Charges for extra services are added to your Sky bill and can be viewed online or on your TV at any time. For a full list of our latest features and prices, please see our Sky Talk Call Features page.