Sky's approach to protecting copyright

We’ve invested billions of pounds in high-quality entertainment for our customers because we know how much our customers value it. It’s therefore important that companies like ours do what they can, alongside the Government and the rest of the media and technology industries, to help protect copyright. Such protection makes sure that consumers continue to benefit from TV programmes, movies and music both now and in the future. This means taking effective action against online piracy and copyright infringement.

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We’re extremely busy right now and our call centres are prioritising our most vulnerable customers. Most queries can be answered using our online help on Sky.com, the My Sky app or your set top box.