Our engineers have made sure your Sky Q equipment is correctly set up so you can enjoy all of the services included in your Sky TV package.
However, we don't have information on what services customers purchase from other Pay TV providers. If you subscribe to channels from other providers such as BT Sport, Racing UK, Setanta Sports or BoxNation, please be aware of the following:
- These subscriptions will work as normal on your main Sky Q box.
- If you would like to watch these channels on your Sky Q Mini box or the Sky Q app, you need to contact the provider to check if this is possible (see below for contact details).
- Sky will not be able to help with questions about enabling these channels, we can only direct you to the relevant provider.
- Extra channels billed through Sky, such as Chelsea TV, LFCTV, MUTV and the Sky Asia pack, are available to view across all Sky Q boxes and products.
You can find information on some other possible issues below, as well as contact information for all the Pay TV providers that operate on Sky.