Information on Pay TV channel providers

Our engineers have made sure your Sky Q equipment is correctly set up so you can enjoy all of the services included in your Sky TV package.

However, we don't have information on what services customers purchase from other Pay TV providers. If you subscribe to channels from other providers such as Racing UK, Setanta Sports or BoxNation, please be aware of the following:

  • These subscriptions will work as normal on your main Sky Q box and any Sky Q Mini boxes.
  • Sky will not be able to help with questions about enabling these channels, we can only direct you to the relevant provider.
  • Extra channels billed through Sky, such as Chelsea TV, LFCTV, MUTV and the Sky Asia pack, are available to view across all Sky Q boxes and products.
  • Want to watch BT Sport on Sky? Read our guide to getting BT Sport on your Sky Box.
Key Information

If you’ve upgraded to Sky Q from Sky+ and want to watch Pay TV channels, your engineer might have left your old box connected. This means you can still watch these channels on your old box, although all other services and Sky+ functionality will have been disabled.

Seeing an error message? Type it into our error message lookup tool and follow the help steps provided.

Pay TV providers contact information

Note: Call charges vary by provider. Please visit the provider website for more information.